DARCARS Volkswagen Silver Spring

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Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 7:00 PM
Mon 9:00 AM - 9:00 PM
Tue 9:00 AM - 9:00 PM
Wed 9:00 AM - 9:00 PM
Thu 9:00 AM - 9:00 PM
Fri 9:00 AM - 9:00 PM
Sat 9:00 AM - 9:00 PM
Sun 12:00 PM - 5:00 PM
Mon 7:00 AM - 7:00 PM
Tue 7:00 AM - 7:00 PM
Wed 7:00 AM - 7:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 7:00 PM
Sat 8:00 AM - 4:00 PM
Sun Closed
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Reviews

4.5
Average based on 14 reviews.
  • No pressure, haggle-free, OUTSTANDING experience..

    I LOVE Darcars VW!!! Using the Costco buying program, I bought my brand new 2013 Passat with NO price haggling, and EVERYONE at the Dealership was...


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    I LOVE Darcars VW!!! Using the Costco buying program, I bought my brand new 2013 Passat with NO price haggling, and EVERYONE at the Dealership was courteous, helpful, willing to talk about all the options in front of me WITHOUT even suggesting more expensive or higher-end options for the sake of selling a more expensive car. The show-room is sleek, impeccably clean and VERY nicely appointed. If you're looking for an exceptional sales person, ask for Uri. He is extremely knowledgable and patient. Also David, who works closely with Uri is SO lovely and kind and brings a relaxed feel to the scary process of buying a new car. The WHOLE experience was flawless and comfortable, and ALL the people, from the General Manager, James to the financing person, Saji, were all genuinely friendly and soooooo helpful. I came away feeling like I got an excellent deal on a fantastic car, and feel like I'll be well taken care of throughout my ownership of this car. I am SOOOOO delighted by the whole experience. Rebecca, Silver Spring, MD.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Awesome Experience

    I'm going to echo what many others have said - this was truly the best car buying experience I could imagine. After a miserable experience at Ou...

    Dealer Response

    Thank you so much Evan for this wonderful review! We are so pleased that our team was able to assist you with your purchase. Enjoy!


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    I'm going to echo what many others have said - this was truly the best car buying experience I could imagine. After a miserable experience at Ourisman VW of Rockville (don't go there!) the guys at Darcars saved the day and the reputation of dealers everywhere. Dean and Keith were amazing and they gave me an even better deal. I shopped around quite a bit and no other dealer came close in terms to value or customer service. There were no shenanigans - Keith provided me a complete quote via email so I had it in writing. I came in, the documents were ready, and Dean walked me through the process without any hiccups and gave me a fair deal on my trade in. Great price, great rates, seamless process, and outstanding customer service - truly never felt like they were salesman in any fashion. Darcars, and particularly Keith, Dean, and Sadji, does it right. I strongly recommend.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you so much Evan for this wonderful review! We are so pleased that our team was able to assist you with your purchase. Enjoy!


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  • My best car buying experience

    Just bought my daughter a brand new Jetta from Darcars VW. All I'll say, best experience of my life in car buying. No nonsense and no games. It's ...

    Dealer Response

    Thank you again Doc_Fox! We really appreciate your reviews! So kind!


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    Just bought my daughter a brand new Jetta from Darcars VW. All I'll say, best experience of my life in car buying. No nonsense and no games. It's amazing that Darcars online price is the best price in town because the price excludes all the rebates and incentives and includes destination charge unlike other dealers. I went to few other dealers with their attractive online prices and hit the wall. Thank you Darcars VW for being transparent and honest.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you again Doc_Fox! We really appreciate your reviews! So kind!


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About Our Dealership

Dealer on Cars.com since September 2016

At DARCARS Automotive Group, our goal is to take customer service to a whole new level. We don't want you to be just satisfied. We want you to love every aspect of your interaction with us... From sales and financing to parts and service and all touch points in between. We realize that we cannot use our own yardstick to judge our success. Rather it is your overall experience, and the enjoyment it brings, that will determine whether we have reached our goals. With that in mind, we hope you're ready to become one of the very happy people who call themselves a DARCARS customer.

"Home of the Lifetime Relationship Warranty"