Bought an awesome BMW M3 from Mike at EURO STAR AUTOS SALES. I had an awesome experience from the first phone call to the handshaking of making a deal... with me. Mike was very knowledgeable about the inventory they had and I learned a few things about the M3 that I didn't even know about even though I've been a fan for years. Mike, keep up the great work. EURO STAR AUTO SALES!!!
I submitted a request for information and received absolutely no reply at all via phone or email. Purchased a vehicle from another dealer. One that actually... response to inquiries
James here. I apologize if one of us didn't respond to your desires at the time, I assure you with our updated staff; you will be more than satisfied ...with your next Euro Star experience. Thank you!
After searching all day for a very specific Mercedes on Fulton, I decided to walk down the strip of dealers in Roseville not realizing how many choices... there were. I stumbled upon Euro Auto Sales tired, frustrated and ready to quit for the day (good old 100+ degree Sacramento summer). Yon invited me in to relax for a minute, got me some cold water and asked directly what I was looking for. I explained that I was too tired to negotiate and play the dealership games. I told him what I wanted and what I could afford. He informed me of what he had and what he needed to make on it. I really appreciate that he quickly adapted to my direct style and didn't play any games. We quickly came to an agreement and the process was very smooth. I can't speak for the financing process, as I was paying cash, but the paperwork was incredibly quick. The couple of other guys in the office were very friendly and personable. I've purchased many, many cars over the years and this had to be one of the easiest experiences ever. I got the feeling that they're a small business that's willing to work hard to build themselves up by building their reputation vs the normal quick turn-and-burn approach of most small dealerships. I'd certainly recommend them to anyone.
BRENDA, WAS MY SALES PERSON. CAN NOT SAY, ENOUGH(GREATNESS) , ABOUT HER!!!!!!!SHE WAS JUST , TOTAL ; "DOWN-TO-EARTH", FRIENDLY AN KNOWLEDGEABLE . BOUGHT... MY , FIRST EVER, VW ( YES THIS ONE MADE , STILL, IN GERMANY!!!!!!!) AN HAPPY WITH IT, GETS GREAT GAS MILEAGE AN HANDLES GOOD. BRENDA, MADE THE WHOLE PROCESS , EASY, FRIENDLY AN SMOOTHLY. IF YOU ARE LOOKING FOR A, REASONABLE PRICED CAR, SHOULD MOST FOR SURE, GO AN ASK FOR HER !!!!!!!!!! ( JAMES, HER SALES PARTNER, IS ALSO A NICE GUY, FYI )
THANK YOU GARY!!!!!
Easiest deal I've ever made. Found the car online, called them up and then went to go see it. It was just as beautiful in person as it was online. Very... nice people manage the dealership. Would definitely buy from them again. Wrote them a check and drove home.....Oh yeah, they also did some minor repairs for me for free too.....Great place!!
Their Father become James Bond that day! We hope to help again! Thank you and Keep it up!
I went looking for a car to this dealership. from the moment i arrived they were very helpful. they showed me a 200 passat and they made it easy the process... to purchase it. It is a very good car in an affordable price. definitely i would buy my next car there
We're glad we are able to help while keeping the operation smooth. We strive to do things right the first time so we don't have to go back a second ti...me. Come again! Thank you and Keep it up!
Overall, I would say, I wasn't blown away by my experience at Euro Star, but then again, they're selling cars they purchased on auction. I bought a 2007... Ford Expedition EL - it's a beautiful vehicle and after having it looked at by a mechanic I am thankful to say, it is in great shape. I was hesitant to purchase from ESAS because of a minority of reviews coming back in the negative, but after meeting Paul and Yan and having the vehicles examined by a mechanic, I am thrilled to have done business with these men. Since this is a review I have a few recommendations for the dealership management: 1. Customer service - after working for Apple I can attest to the fact that going the extra mile for a customer pays far more dividends than skimping and cutting corners. Genuinely be concerned for your clients and they will be loyal to your dealership. 2. Cleanliness - the interior of my vehicle (and from reading others reviews) was filthy. I don't know what the previous owner used the vehicle for, but there was dirt (not lint or dust) dirt everywhere. Have your staff take the extra time to detail a vehicle before you put it on the market. 3. Communication - while Paul was cordial, he really wasn't very concerned with seeing to it that the vehicle was working out well for us or to inform me when the part that he promised he'd order was at the shop ready to be replaced. I had to initiate the call and when I spoke with Brenda, she told me the part was in and that if I came at 8am the next morning, it would be replaced while I wait. That would have been great, but no one was at the shop until 9am... However, I was able to meet Yan, he saw to it that my vehicle was taken care and went the extra mile to make sure I was happy with the repair.
Had my first dealership experience from this place, and I can say that I am really satisfied. I worked with Paul, and he really did everything he could... to work with me. He and his coworkers were very nice, professional, and went out of the way to make sure I was satisfied. I would definitely do business here again.
nobody in view when i got there...went into empty showroom, called out for someone...finally came out of back room. Salesman did not try to sell me anything,... but did allow me to test drive the vehicle that I found online. Obviously no maintenance/prep had been done on vehicle, interior was dirty. Floors, leather, dash all dirty. damage to vehicle exterior not repaired. Obviously I did not buy vehicle, and salesman said he did not have any other convertibles, so I left.
I had the best experience at this dealership! It was my first time buying a car and naturally I was nervous but I felt like this dealership wasn't trying... to scam me. The 10 or so other dealerships that I went to in the same day in the Roseville and Sacramento area all left me feeling like I was going to get ripped off. I love the car I bought from this dealership and I know I got a great deal on it! Overall the staff was very kind and I would defiantly do business with them in the future.