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Reviews

Average Ratings

4.6
648 lifetime reviews. Includes reviews of Toyota of Richardson from DealerRater.com
  • Tundra service: great at Toyota of Richardson.

    Lee Schuster at Toyota of Richardson has earned our respect for honesty and punctuality. We have FUN driving our Tundra; our 11-year-old grandson...

    Dealer Response

    Hi, Byron, and thank you so much for the review. We are very happy to hear that you had a great experience with us here at Toyota of Richardson. W...


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    Lee Schuster at Toyota of Richardson has earned our respect for honesty and punctuality. We have FUN driving our Tundra; our 11-year-old grandson wants to buy the Tundra. Our vehicles always pass the emission tests. I do not hesitate to have my wife take in out vehicles to Lee. We plan to continue our relationship with Toyota of Richardson.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, Byron, and thank you so much for the review. We are very happy to hear that you had a great experience with us here at Toyota of Richardson. We hope we have the opportunity to work with you in the future.


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  • Absolutely great customer service.
    May 26, 2017

    This was my first time buying a car while having to finance it. Understandably, it was a very stressful event for us being that our prior vehicle ...


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    This was my first time buying a car while having to finance it. Understandably, it was a very stressful event for us being that our prior vehicle had just broken down on us. Adam, our salesperson, along with the finance team, made this a wonderful experience. We felt very cared for and that each detail that mattered to us also mattered? to them. Everyone went above and beyond for us. We are very grateful that such a stressful event was made so much easier all thanks to your team at Toyota of Richardson. Adam Flores has a big heart, is very caring, and we are definitely going to buy from him again in the future.

    Does recommend this dealer

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  • Excellent
    May 23, 2017

    Their Internet Sales listed a 2017 RAV4 XLE at an amazingly low price that got me to their dealership and buying that car!! Joe Zambardino was tru...

    Toyota of Richardson

    We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!


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    Their Internet Sales listed a 2017 RAV4 XLE at an amazingly low price that got me to their dealership and buying that car!! Joe Zambardino was truly exceptional.

    Does recommend this dealer
    Toyota of Richardson

    We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!


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  • Excellent Service Department
    May 20, 2017

    The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all ...

    Toyota of Richardson

    Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the service of your car! We are glad our staff took...


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    The service department has been providing quality service for my vehicles for a very long time. They have been very accommodating and fair in all my dealings with them. The Service Director, James Holloman and his son Vance are very professional, knowledgeable, and helpful in every way. I highly recommend them to anyone who is thinking about taking your car to R.T. for service!

    Does recommend this dealer
    Came in for service or repair
    Toyota of Richardson

    Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the service of your car! We are glad our staff took such great care of you! We appreciate your business, come back and see us again soon!


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  • GREAT EXPERIENCE
    May 17, 2017

    A friend recommended we visit Toyota of Richardson, knowing that we were interested in purchasing a new vehicle. He highly recommended we contact...

    Toyota of Richardson

    Ponder1953, Thank you for your review. I am glad Bruce made your visit with us fantastic. Here at Toyota of Richardson, we strive to make long-...


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    A friend recommended we visit Toyota of Richardson, knowing that we were interested in purchasing a new vehicle. He highly recommended we contact Bruce Donnelly, who had been his salesman. We called and made an appointment with Bruce, and were not disappointed. Bruce literally spent most of his day with us, comparing vehicles and test driving. I have never had such a pleasant experience at a car dealership. We were introduced to the sales manager, the service manager, and the manager of the finance department. I purchased a Toyota Tundra 1794 that same day. Everyone was so courteous and pleasant. I am a die-hard Toyota fan. This is the fourth Toyota vehicle I have purchased. Toyota of Richardson is now MY dealership. They match the quality of the Toyota brand. I not only highly recommend them, I will purchase from them again!

    Does recommend this dealer
    Toyota of Richardson

    Ponder1953, Thank you for your review. I am glad Bruce made your visit with us fantastic. Here at Toyota of Richardson, we strive to make long-lasting relationships and we appreciate your business! Thank you for business, come and see us again soon!


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  • Toyota Tundra success!
    May 14, 2017

    We spent a week looking from Abilene to Dallas for a pre-owned Tundra with low miles. The last place to look in the metro area was Richardson Toyo...


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    We spent a week looking from Abilene to Dallas for a pre-owned Tundra with low miles. The last place to look in the metro area was Richardson Toyota. From the time we met Adam until we drove away in our new truck, the experience was almost perfect. We found the exact vehicle we were looking for, at a great price, and with a fair trade-in value for our old Tundra.

    Does recommend this dealer

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  • the service was great and it was done on time.

    the repair was done on great and it was done on the time promised.

    Dealer Response

    Thanks for the great review! We appreciate your business, come back and see us again soon!


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    the repair was done on great and it was done on the time promised.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Thanks for the great review! We appreciate your business, come back and see us again soon!


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  • They made it so easy!
    May 13, 2017

    I had been to another dealership earlier in the day and walked away after feeling taken advantage of. Chris heard my concerns, was friendly and ma...


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    I had been to another dealership earlier in the day and walked away after feeling taken advantage of. Chris heard my concerns, was friendly and made the process easy. Khalid is financing was quick and made that process stress free. Go to Toyota of Richardson if you want to be treated like a person and not a sale.

    Does recommend this dealer

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  • Toyota of Richardson is the best!
    May 7, 2017

    Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time.

    Toyota of Richardson

    Thank your for the high marks! We're very proud of Safayet and the rest of our service team for their hard work and dedication to providing top-le...


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    Safayet has given me nothing but respect and great service since the moment I drove through the door. Please keep him for a really long time.

    Does recommend this dealer
    Came in for service or repair
    Toyota of Richardson

    Thank your for the high marks! We're very proud of Safayet and the rest of our service team for their hard work and dedication to providing top-level customer service. We're always delighted to get feedback like this to let us know our team is right on track! We appreciate the review, and thank you for choosing Toyota of Richardson!


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  • Best service ever!
    May 3, 2017

    At first I was as hesitant about buying a car, but after speaking to Jerry over the phone I knew I had made the right decision. Told him what I w...

    Toyota of Richardson

    Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new car! We hope that you love ...


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    At first I was as hesitant about buying a car, but after speaking to Jerry over the phone I knew I had made the right decision. Told him what I was looking for and what price range and he delivered everything I asked for. All the staff were friendly. They stopped to talk to me and entertain my 7mth old son(it's hard for a little one to sit still during a car buying process). Joshua in the finance department was also great. He answered all my questions and help me get the best deal for my money. Thanks Toyota of Richardson!! You guys have made me and my baby Happy Customers!

    Does recommend this dealer
    Toyota of Richardson

    Thanks so much for sharing your experience, and more importantly, thanks for coming to us for the purchase of your new car! We hope that you love it and enjoy it to the fullest. Please let us know if there is anything more that we can do and we'll see you next time!


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