David McDavid Acura of Plano

Reviews

Average Ratings

4.6
900 lifetime reviews. Includes reviews of David McDavid Acura of Plano from DealerRater.com
  • Tim was awesome!

    I am a very busy person and do not have a lot of time to spend in the "buying process" but I must admit Tim Sechrest went above and beyond to make...


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    I am a very busy person and do not have a lot of time to spend in the "buying process" but I must admit Tim Sechrest went above and beyond to make sure my time was well spent. I emailed about the car I was looking at and Tim responded almost immediately. He answered all my questions and set up a time that worked best for me to come to the dealer. I was at first expecting to get there and the vehicle not be pulled up or ready and have to wait to look at it, but, was shocked when he met me at the front door and walked me straight to the vehicle is inquired about. I was blown away by how much knowledge he has about the vehicles and throughout the entire process, I never once felt like I was just left waiting. I want to say thank you for making this the best buying experience I have had.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great sales person
    June 29, 2017

    The sales person was really great. He explained us everything and got us great possible deal. Everything was quick and efficient. I highly recomme...


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    The sales person was really great. He explained us everything and got us great possible deal. Everything was quick and efficient. I highly recommend them.

    Does recommend this dealer

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  • Stress-free buying
    June 28, 2017

    "Lawrence Dean made our buying experience effortless. There wasn't any stress like there is with most salesman. He wanted us to buy a car but didn...


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    "Lawrence Dean made our buying experience effortless. There wasn't any stress like there is with most salesman. He wanted us to buy a car but didn't pressure us. This was by far the best buying experience we have ever had. It was totally stress -free and we got the car we wanted at the best price. After the sale Lawrence continued to be there for us!"

    Does recommend this dealer

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  • Easy and Painless to buy a car
    June 28, 2017

    Lawrence Dean was great to work with and I have a feeling when it is time to replace the next car we will be seeing him and buying another Acura. ...


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    Lawrence Dean was great to work with and I have a feeling when it is time to replace the next car we will be seeing him and buying another Acura. Easiest and best car buying experience ever!.

    Does recommend this dealer

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  • Lawrence Dean makes buying a car fun again
    June 27, 2017

    I have worked in the sales arena for decades and purchased many cars over almost 50 years. Based on how we've been treated, I am very skeptical o...


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    I have worked in the sales arena for decades and purchased many cars over almost 50 years. Based on how we've been treated, I am very skeptical of most dealers and car salesmen. Lawrence Dean was a shining example of what I believe car buyers want: Honesty, patience, no BS, no games, and did what he said he could do. My wife and I really appreciated dealing with Lawrence, and would happily seek him out for our next vehicle. Thank you Lawrence.

    Does recommend this dealer

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  • Horrible experience at this dealership
    June 25, 2017

    I purchased my first new car ever and I chose Acura for it's number 1 rating. Very disappointed! after just one week of purchase, the emission and...


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    I purchased my first new car ever and I chose Acura for it's number 1 rating. Very disappointed! after just one week of purchase, the emission and the automatic break system light came on. Then the remote start didn't work. I thought that this is unacceptable and I figured for sure the dealership with such great ratings and service, would agree to exchange the car. They did not even suggest that when I raised my concerns. Then the service manager was literally yelling at me on the phone when I was trying to express my concern with the car and how it is unacceptable to buy a brand new car and have it break down after one week. I am very disappointed and I WILL NEVER BUY AN ACURA AGAIN!!! In addition after they have fixed the car,I received it back unwashed and tank was not filled with gas. You would think after I have bought a car that had to be serviced after one week, that they would at least do that. Very disappointed of the customer service of this dealership.

    Does not recommend this dealer

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  • Consistent Excellence
    June 21, 2017

    McDavid is a great dealership. They are consistently excellent in every facet of their operations, and the customer experience is at the forefront...


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    McDavid is a great dealership. They are consistently excellent in every facet of their operations, and the customer experience is at the forefront of everything they do.

    Does recommend this dealer

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  • A 5 star caliber experience.The very best.
    June 19, 2017

    I purchased an Acura ILX from this dealership and I must say it was a pleasurable experience.Transparent and friendly.They want to make your purch...


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    I purchased an Acura ILX from this dealership and I must say it was a pleasurable experience.Transparent and friendly.They want to make your purchase easy and without hassels.They succeeded.Jeff,Caleb,and Alex were great to deal with.I give them a 5 star rating.

    Does recommend this dealer

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  • Smooth, no pressure buying experience
    June 15, 2017

    I went to this dealership to just look and price a good used car to drive around town. I told Tim right away that I was in no hurry to purchase bu...


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    I went to this dealership to just look and price a good used car to drive around town. I told Tim right away that I was in no hurry to purchase but if the right car was here that I would consider it. He acknowledged my situation and proceeded to show me the car I was interested it. I liked it, had my mechanic check it out, then used my Auto Navigator Pre-Qualified offer from Capital One to make my purchase. Tim was very professional throughout the entire process and I told him that I'll be back in a couple of years to buy a new Acura from him.

    Does recommend this dealer

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  • Used Vehicle Purchase
    June 15, 2017

    I was looking for a used vehicle when I came across one that caught my eye at McDavid Acura of Plano. I sent a question into the dealership, Tim ...


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    I was looking for a used vehicle when I came across one that caught my eye at McDavid Acura of Plano. I sent a question into the dealership, Tim Sechrest reached out to answer my question and to see when I could come in for a test drive. He didn't pressure me to come in like some other dealers did and was understanding of my schedule. When I arrived to take a look at the vehicle, he let me look the vehicle over and gave me some space. No pressure the entire time. Once again, he answered any questions I had. If he didn't know he was quick to find it for me. When it came time to make a deal, he laid it out and didn't push me. I really appreciated him working with my schedule, not forcing a vehicle on me, and taking the time to make sure I was good with my selection. In the end he provided great customer service and I very appreciative of that. I paid a price for the vehicle that I was comfortable with.

    Does recommend this dealer

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