Park Place Lexus Plano

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Reviews

Average Ratings

4.9
2077 lifetime reviews. Includes reviews of Park Place Lexus Plano from DealerRater.com
  • Great service, Good coffee. Beautiful facility.

    I left message about interest in a car and was contacted promptly by Mark in used cars department. Very helpful. After test driving I loved the ca...


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    I left message about interest in a car and was contacted promptly by Mark in used cars department. Very helpful. After test driving I loved the car. I owned it in less than an hour. Very painless process and I left feeling like I got a more than fair deal. Ask for Mark.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Simple, easy and excellent
    April 27, 2017

    My wife and I deal with Sean McClowry and he is great, knows the cars and takes great care of his customers. He went through everything and all th...


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    My wife and I deal with Sean McClowry and he is great, knows the cars and takes great care of his customers. He went through everything and all the amenities they have to offer why you wait.

    Does recommend this dealer

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  • Seamless sales process
    April 27, 2017

    The entire process -from initial contact to taking possession of my new vehicle- was seamless and effortless. After communicating over the phone ...


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    The entire process -from initial contact to taking possession of my new vehicle- was seamless and effortless. After communicating over the phone my requirements to Joel, he presented to me all the incentives available from Lexus to help me accomplish my goal. It only took one visit in the morning to the dealership and one visit in the afternoon, and in a little over an hour I was able to drive off the lot with my new vehicle. All the necessary paperwork, including the financials, were processed, in my presence, by my sales advisor. I am extremely satisfied with my sales experience.

    Does recommend this dealer

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  • Customer service here is awesome!
    April 27, 2017

    The sales team is perfectly helpful and the service department keeps us coming back for more. We have now purchased 3 vehicles from Park Place Pla...


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    The sales team is perfectly helpful and the service department keeps us coming back for more. We have now purchased 3 vehicles from Park Place Plano and we will be back for more! Roger is awesome and AJ in the service department is so helpful and kind.

    Does recommend this dealer

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  • Second time to work with Pat Vannozzi.Great experience!
    April 25, 2017

    Pat Vannozzi is very knowledgable of the product and a great guy to work with. I definitely will come back to Pat in the future.


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    Pat Vannozzi is very knowledgable of the product and a great guy to work with. I definitely will come back to Pat in the future.

    Does recommend this dealer

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  • Great Experience & Customer Service
    April 25, 2017

    Both Michael and Jerry were great to work with. They were very accommodating and cared about what I was looking for. I appreciate the continued ...


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    Both Michael and Jerry were great to work with. They were very accommodating and cared about what I was looking for. I appreciate the continued follow-up as well. Love the one stop shop and just dealing with salesperson thru out the sale. Great customer service!

    Does recommend this dealer

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  • Second Time Even More Amazing Experience!
    April 25, 2017

    Having been a client of Don Mitchell and Park Place Lexus Plano for 2-1/2 years, I had developed complete confidence and trust in them. So in Oct...


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    Having been a client of Don Mitchell and Park Place Lexus Plano for 2-1/2 years, I had developed complete confidence and trust in them. So in October as the 2017 models were arriving, I contacted Don and ask him to select the options he thought I would enjoy on a RX 350 with the interior and exterior colors I wanted. Wow did he deliver! In less than 2 weeks I was driving the most incredible vehicle of my dreams! Every option he chose has been phenomenal and impressive! The transaction was so easy and effortless and a more amazing experience than the first and the first one had been extraordinary! Six months later I love my RX 350 even more! During those 2-1/2 years, Don helped me through 5 non-mechanical issues with my ES caused by others but not his responsibility to do so. It has been said, "Kindness is not an act. It is a life style". I could not agree more! With Don Mitchell as the second to none sales consultant, Scott Gillett as an excellent service advisor and Park Place Lexus Plano being the best dealership ever, it is the complete package...perfect 10's in my opinion!

    Does recommend this dealer

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  • Awesome Experience!
    April 24, 2017

    Best car buying/leasing experience that my wife and I have ever had. Amazing dealership and everyone treated us first class! Richard Spotts was on...


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    Best car buying/leasing experience that my wife and I have ever had. Amazing dealership and everyone treated us first class! Richard Spotts was one of the best sales people I have worked with. He made the experience very enjoyable and answered all our questions thoroughly. Best part was the deal was what we agreed upon and no surprises when we signed the paperwork! Being in sales, I greatly appreciate Richard's knowledge and experience with Lexus and the dealership. He had me and my wife's complete confidence during the process. Awesome job and we are happy to be members of the Park Place Lexus Family and love our new ES 350!

    Does recommend this dealer

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  • Wonderful overall experience !
    April 24, 2017

    My husband Scott & I went to Park Place Lexus at Spring Creek & the DNT to look for me a used Lexus. We were warmly greeted by Roger & quickly gi...


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    My husband Scott & I went to Park Place Lexus at Spring Creek & the DNT to look for me a used Lexus. We were warmly greeted by Roger & quickly given a tour of the magnificent facility. I found exactly what I was looking for! A used 2015 Lexus ES 350 with under 12,000 miles on it! Just what I wanted😊

    Does recommend this dealer

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  • Service after the sale is excellent.
    April 24, 2017

    I just purchased my second Lexus vehicle and can't rave enough about Lexus vehicles and their reliability. I love the service after the sale at P...


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    I just purchased my second Lexus vehicle and can't rave enough about Lexus vehicles and their reliability. I love the service after the sale at Park Place Lexus dealership. It is one thing to purchase a vehicle but the real test of an excellent dealership is how you are treated after you have purchased your vehicle. At Park Place Lexus, the service department is the BEST. For me, having the ability to get a loaner car is a real PLUS, since I can simply drive away with the loaner car and continue doing whatever I need for the rest of the day. I have my vehicle detailed every year and a couple of times when I was going to pick up my vehicle, it was raining so the dealership told me to continue with the loaner car until the rain stopped. I call that "caring" about your customers.

    Does recommend this dealer

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