Reviews
The service advisor did the great job.
The service advisor did the great job. The cashier lady did the very good job too. Thanks for their excellent services
The service advisor did the great job.
The service advisor did the great job. The cashier lady did the very good job too. Thanks for their excellent services
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
It’s early in my new relationship with Plano Toyota
It’s early in my new relationship with Plano Toyota service, but after 2 visits, they have made me feel at home. I tried to make a closer dealership work for me, but never felt comfortable and was very disappointed when a radiator cap was left off my truck and it over heated, followed by a tow AND NO APOLOGY…. Toyota Plano and service rep Charlee have been a welcome return to good service.
It’s early in my new relationship with Plano Toyota
It’s early in my new relationship with Plano Toyota service, but after 2 visits, they have made me feel at home. I tried to make a closer dealership work for me, but never felt comfortable and was very disappointed when a radiator cap was left off my truck and it over heated, followed by a tow AND NO APOLOGY…. Toyota Plano and service rep Charlee have been a welcome return to good service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy with the deal on my purchase and great service at
Happy with the deal on my purchase and great service at the service side as well.
Happy with the deal on my purchase and great service at
Happy with the deal on my purchase and great service at the service side as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Better experience in the waiting area.
Better experience in the waiting area. No refreshments for my three hour wait. Not good.
Better experience in the waiting area.
Better experience in the waiting area. No refreshments for my three hour wait. Not good.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service team is top-notch.
The service team is top-notch. The professionalism from the arrival to the checkout lady has been the best experience. I also want to include the guy who brings the cars up. He remembered to turn the heat on for me. My own boyfriend doesn’t remember to do that. Just an absolute awesome experience with Johnathan. It is imperative to keep everyone informed. I love his honesty and integrity. I’m so comfortable with him. Thank you guys for everything.
The service team is top-notch.
The service team is top-notch. The professionalism from the arrival to the checkout lady has been the best experience. I also want to include the guy who brings the cars up. He remembered to turn the heat on for me. My own boyfriend doesn’t remember to do that. Just an absolute awesome experience with Johnathan. It is imperative to keep everyone informed. I love his honesty and integrity. I’m so comfortable with him. Thank you guys for everything.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was pleased with all the service personnel that are
I was pleased with all the service personnel that are working there . They were all helpful to me while getting my vehicle serviced at their service department . I would definitely go back to service my future need .
I was pleased with all the service personnel that are
I was pleased with all the service personnel that are working there . They were all helpful to me while getting my vehicle serviced at their service department . I would definitely go back to service my future need .
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marco was excellent.
Marco was excellent. I had made a same-day appointment for my tire pressure light staying on. He quickly discovered that there was a leak in one of the tires. He was very happy to inform me that my tire was under warranty and being replaced for free. He said it would take an hour and a half but it only took 25 minutes! And they even washed my car! I am always so happy with the treatment I receive And the service of my car at Toyota of Plano. I won't go anyplace else!
Marco was excellent.
Marco was excellent. I had made a same-day appointment for my tire pressure light staying on. He quickly discovered that there was a leak in one of the tires. He was very happy to inform me that my tire was under warranty and being replaced for free. He said it would take an hour and a half but it only took 25 minutes! And they even washed my car! I am always so happy with the treatment I receive And the service of my car at Toyota of Plano. I won't go anyplace else!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My service advisor always goes above and beyond and
My service advisor always goes above and beyond and exceeds my expectations on every visit....give her a raise.
My service advisor always goes above and beyond and
My service advisor always goes above and beyond and exceeds my expectations on every visit....give her a raise.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My service advisor, Carlos Murillo, always takes great
My service advisor, Carlos Murillo, always takes great care of my Tundra. The staff in checkout are always courteous & helpful. My Tundra is always delivered clean & ready to roll.
My service advisor, Carlos Murillo, always takes great
My service advisor, Carlos Murillo, always takes great care of my Tundra. The staff in checkout are always courteous & helpful. My Tundra is always delivered clean & ready to roll.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service is always excellent, I and my husband always ask
Service is always excellent, I and my husband always ask for Jonathan Salas he is very good, and always help us to get the best Services.
Service is always excellent, I and my husband always ask
Service is always excellent, I and my husband always ask for Jonathan Salas he is very good, and always help us to get the best Services.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair