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Reviews

Average Ratings

4.9
3620 lifetime reviews. Includes reviews of Toyota of Plano from DealerRater.com
  • Smooth process

    My overall experience with Toyota of Plano was Magnificent! Salesman Brian and Loan processor Carlos were both efficient and just made the overall...


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    My overall experience with Toyota of Plano was Magnificent! Salesman Brian and Loan processor Carlos were both efficient and just made the overall experience a smooth process. I will recommend Toyota of Plano to everyone that I know that is interested in a car.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Enjoyable Experience
    May 25, 2017

    My father and I worked with Antonio; he helped us find a car I love and made the buying process easy and enjoyable. He kept in contact with us an...


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    My father and I worked with Antonio; he helped us find a car I love and made the buying process easy and enjoyable. He kept in contact with us and let us know everything we needed to make things go as smoothly as possible, and he even helped me set up the blue tooth connection in the new vehicle. I am grateful we had such a pleasant experience!

    Does recommend this dealer

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  • Leaving better and happier ... from a car dealership!
    May 25, 2017

    Like many people, I'd sooner undergo a dental procedure than endure the process buying a car at a dealership. Our experience buying our 2017 Corol...


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    Like many people, I'd sooner undergo a dental procedure than endure the process buying a car at a dealership. Our experience buying our 2017 Corolla LE at Toyota Plano was altogether different. Not only did we come away with the car we wanted at a fair and acceptable price, we felt treated with genuine respect and dignity throughout the process. Our sales representative, Anwar Achankunju, was exemplary. I noticed above Anwar's desk the following quote by St. Mother Teresa: "Let no one ever come to you without leaving better and happier. Be the living expression of God's kindness: kindness in your face, kindness in your eyes, kindness in your smile." It was remarkable to me to find such words posted in a car dealership. Even more remarkable was how Anwar embodied those words in all his interactions with us. The same can be said for each Toyota of Plano team member who worked with us at each stage of the process. We indeed left better and happier at the end of the night. Thank you Anwar and team! We will recommended Toyota of Plano to our friends and neighbors.

    Does recommend this dealer

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  • Great level of service and respect
    May 25, 2017

    I loved The level services, and that I got from Karen and from everyone at the dealership. Great team. She is a wonderful person,, just let he...


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    I loved The level services, and that I got from Karen and from everyone at the dealership. Great team. She is a wonderful person,, just let her know exactly what you want she works really hard to make sure that you're completely satisfied.

    Does recommend this dealer

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  • Excellent
    May 25, 2017

    Took the time to help me out with my trade in and excellent customer service skills. Friendly and I felt my concerns where taking care of.


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    Took the time to help me out with my trade in and excellent customer service skills. Friendly and I felt my concerns where taking care of.

    Does recommend this dealer

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  • Best Car Buying Experience Ever!
    May 24, 2017

    I had a very specific set of items I wanted on my new 4Runner TRD Off-Road. The TRD Off-Road model is a specialty vehicle and is in short supply....


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    I had a very specific set of items I wanted on my new 4Runner TRD Off-Road. The TRD Off-Road model is a specialty vehicle and is in short supply. Patrick helped us look at what they had and determine what would satisfy my needs. I am sure he would have ordered the exact car, but I got a car in the color I wanted at a very good price. Patrick was knowledgeable and through in taking us through the test drive, purchase and delivery steps. We did not feel pressured or rushed.

    Does recommend this dealer

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  • Great dealer to get your car serviced at.
    May 23, 2017

    Toyota of Plano does a great job of informing their customers and answering any questions. They serviced my car in a timely manner. Arthur Jacobus...

    Toyota of Plano

    Thank you! We are happy to hear you enjoyed your service experience and we look forward to seeing you at your next visit. Thank you for sharing yo...


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    Toyota of Plano does a great job of informing their customers and answering any questions. They serviced my car in a timely manner. Arthur Jacobus is great to work with.

    Does recommend this dealer
    Came in for service or repair
    Toyota of Plano

    Thank you! We are happy to hear you enjoyed your service experience and we look forward to seeing you at your next visit. Thank you for sharing your review.


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  • Customer service on Taylor Armstrong
    May 23, 2017

    Taylor Armstrong sold me my car. My husband and I were ready to leave because the person that was helping us not (Taylor Armstrong) was so pushy ...

    Toyota of Plano

    It is great to hear you enjoyed working with Taylor and we appreciate your feedback. Thank you for choosing our dealership!


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    Taylor Armstrong sold me my car. My husband and I were ready to leave because the person that was helping us not (Taylor Armstrong) was so pushy he did not listen to what I wonted I told him, I was not going to buy today he just keep tell me I was I as if he had any cars that had just a little hail damage he showed us the cars that had a lot of hail when I told him this was a lot of hail damage he said just the trucks had just a little hail damage. I feet like he was wasting my time he also was helping another couple at the same time so they was a lot of waiting. He finely ask Taylor Armstrong to help us I was already to leave Taylor showed us a car I liked he began to go over what all the things the car could do buy the end of the test drive Taylor Armstrong had me in love with this car and I new I had found the car I wonted so I got it.

    Does recommend this dealer
    Came in for service or repair
    Toyota of Plano

    It is great to hear you enjoyed working with Taylor and we appreciate your feedback. Thank you for choosing our dealership!


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  • Awesome
    May 23, 2017

    Wade was awesome! Everyone was very helpful and friendly and helped me find exactly what I was looking for. I will definitely be bringing my new t...

    Toyota of Plano

    Thank you! We are happy to hear you enjoyed your purchasing experience and we hope you are enjoying your new truck. Thank you for sharing your rev...


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    Wade was awesome! Everyone was very helpful and friendly and helped me find exactly what I was looking for. I will definitely be bringing my new truck back for service.

    Does recommend this dealer
    Toyota of Plano

    Thank you! We are happy to hear you enjoyed your purchasing experience and we hope you are enjoying your new truck. Thank you for sharing your review.


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  • Fast reliable
    May 23, 2017

    Travis gave me great service. He explained what my car needed and didn't just talk over my head. Service was quick and I was back on my way!

    Toyota of Plano

    We are glad you felt well taken care of at our dealership and that we could meet your expectations. It is great to hear you enjoyed your experienc...


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    Travis gave me great service. He explained what my car needed and didn't just talk over my head. Service was quick and I was back on my way!

    Does recommend this dealer
    Came in for service or repair
    Toyota of Plano

    We are glad you felt well taken care of at our dealership and that we could meet your expectations. It is great to hear you enjoyed your experience and we appreciate your feedback.


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