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Chuck Fairbanks Chevrolet

(114 reviews)
Visit Chuck Fairbanks Chevrolet
Sales hours: 8:30am to 8:30pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 8:30am–8:30pm 7:00am–6:00pm
Tuesday 8:30am–8:30pm 7:00am–6:00pm
Wednesday 8:30am–8:30pm 7:00am–6:00pm
Thursday 8:30am–8:30pm 7:00am–6:00pm
Friday 8:30am–8:30pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 7:00am–1:00pm
Sunday Closed Closed

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New (877) 873-8788 (877) 873-8788
Used (877) 882-7386 (877) 882-7386
Service (888) 831-8171 (888) 831-8171

Inventory

See all 185 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2022.
We are family owned and operated! Chuck Fairbanks Jr. opened his Chevy dealership on June 13 1980. Originally located in Lancaster Texas Chuck was the youngest Chevrolet dealer in the nation. Armed with a sound business plan Chuck was eager to represent General Motors and Chevrolet Motor Division. Although we have relocated to Desoto Texas Chuck Fairbanks Chevrolet is still a family owned and operated dealership and is proud to have served the communities of Dallas and Fort Worth for the last 44 years.
We've Built an ALL-PRO TEAM to Serve You!

Service center

Phone number (888) 831-8171

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–1:00pm
Sunday
Closed

Meet our employees

Reviews

(114 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Chuck Fairbanks Chevrolet from DealerRater.

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Walter took the time to help me find the right car.

Walter took the time to help me find the right car. The process was smooth. During the finance process, it was clear and straightforward. No haggling. I appreciated that.

Walter took the time to help me find the right car.

Walter took the time to help me find the right car. The process was smooth. During the finance process, it was clear and straightforward. No haggling. I appreciated that.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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At this service dept.

At this service dept.it is always nice,they are very nice and kind take care of you on a timely basic,I do appreciate them so much.

At this service dept.

At this service dept.it is always nice,they are very nice and kind take care of you on a timely basic,I do appreciate them so much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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I and my family have bought more than a half dozen

I and my family have bought more than a half dozen vehicles (new and pre-owned) from Chuck Fairbanks, and have never had a bad experience. My oldest son and his wife are stationed in Gulfport MS and live on a Navy budget, and Jeff Sorrels worked his magic and got them a great deal on a certified pre-owned SUV for their growing family. My middle son was stationed in Groton CT and purchased a new Chevy Spark through Jeff, and he made it as easy as can be. My wife and I have bought several cars, a couple of trucks, and most recently a new Tahoe to haul all of our grandkids around. Jeff was a Rockstar, and got everything my wife wanted in her vehicle right down to the upgraded wheels. We'll continue to purchase vehicles from Jeff and Chuck Fairbanks, and hopefully our grandkids too.

I and my family have bought more than a half dozen

I and my family have bought more than a half dozen vehicles (new and pre-owned) from Chuck Fairbanks, and have never had a bad experience. My oldest son and his wife are stationed in Gulfport MS and live on a Navy budget, and Jeff Sorrels worked his magic and got them a great deal on a certified pre-owned SUV for their growing family. My middle son was stationed in Groton CT and purchased a new Chevy Spark through Jeff, and he made it as easy as can be. My wife and I have bought several cars, a couple of trucks, and most recently a new Tahoe to haul all of our grandkids around. Jeff was a Rockstar, and got everything my wife wanted in her vehicle right down to the upgraded wheels. We'll continue to purchase vehicles from Jeff and Chuck Fairbanks, and hopefully our grandkids too.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Very accommodating and fast.

Very accommodating and fast. Came in right before they closed and everything was done in less than an hour. Would definitely come back and send friends and family. Andrew did a great job.

Very accommodating and fast.

Very accommodating and fast. Came in right before they closed and everything was done in less than an hour. Would definitely come back and send friends and family. Andrew did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I absolutely love Jeff he made it happen for me very

I absolutely love Jeff he made it happen for me very quickly with little to no hassle. They were very patiand persistent I couldn?t of asked for a better team to deal with

I absolutely love Jeff he made it happen for me very

I absolutely love Jeff he made it happen for me very quickly with little to no hassle. They were very patiand persistent I couldn?t of asked for a better team to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Do not buy from this dealership.

Do not buy from this dealership. Lemons and Lies. Purchased a 2016 Ford F250 truck and it is a lemon. Engine light came on within 2 weeks of purchase. Front in suspension went out. Multiple other problems.

Do not buy from this dealership.

Do not buy from this dealership. Lemons and Lies. Purchased a 2016 Ford F250 truck and it is a lemon. Engine light came on within 2 weeks of purchase. Front in suspension went out. Multiple other problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bought an 80k Tahoe from them less than year ago.

Bought an 80k Tahoe from them less than year ago..already had 3 electronic parts replaced. Now they would not give loaner while waiting on part. Having to drive with many functions not available…while making 1300 mo payment….original salesman had no knowledge of the vehicle…🤯

Bought an 80k Tahoe from them less than year ago.

Bought an 80k Tahoe from them less than year ago..already had 3 electronic parts replaced. Now they would not give loaner while waiting on part. Having to drive with many functions not available…while making 1300 mo payment….original salesman had no knowledge of the vehicle…🤯

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent

Everyone in the service department are friendly and helpful each time I get my vehicle repaired or serviced.

Excellent

Everyone in the service department are friendly and helpful each time I get my vehicle repaired or serviced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Customer

We always get prompt service. Blake is always informative and takes good care of us.

Customer

We always get prompt service. Blake is always informative and takes good care of us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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THE place to buy a vehicle!

Before I found this dealership, I had nothing but distain for car dealers. These guys restored my faith in humanity. Rick and Mike in the Preowned department were very professional and absolutely no pressure salesmen. No added fees, no xx and that includes the Finance guy that closes the paperwork ( mine was a cash deal). I was convinced before finding this dealer that all car dealers were alike. These people proved that perception wrong! So refreshing to know that there are still some good, honest folks out there.

THE place to buy a vehicle!

Before I found this dealership, I had nothing but distain for car dealers. These guys restored my faith in humanity. Rick and Mike in the Preowned department were very professional and absolutely no pressure salesmen. No added fees, no xx and that includes the Finance guy that closes the paperwork ( mine was a cash deal). I was convinced before finding this dealer that all car dealers were alike. These people proved that perception wrong! So refreshing to know that there are still some good, honest folks out there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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See all 114 reviews