Chuck Fairbanks Chevrolet

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Sales 8:30 AM - 9:00 PM
Service 8:00 AM - 6:00 PM
Mon 8:30 AM - 9:00 PM
Tue 8:30 AM - 9:00 PM
Wed 8:30 AM - 9:00 PM
Thu 8:30 AM - 9:00 PM
Fri 8:30 AM - 9:00 PM
Sat 8:30 AM - 8:00 PM
Sun Closed
Mon 8:00 AM - 6:00 PM
Tue 8:00 AM - 6:00 PM
Wed 8:00 AM - 6:00 PM
Thu 8:00 AM - 6:00 PM
Fri 8:00 AM - 6:00 PM
Sat 8:00 AM - 1:00 PM
Sun Closed
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Reviews

3.0
8 lifetime reviews.
  • GREAT SERVICE

    I bought my 2014 Chevrolet last year. I have never had such good service or friendly people helping me. I would recommend this dealer to anyone th...

    Dealer Response

    Thank you Jackie for taking the time to review our dealership. We are so happy to hear that you had a great experience buying your 2014 Chevy. Enj...


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    I bought my 2014 Chevrolet last year. I have never had such good service or friendly people helping me. I would recommend this dealer to anyone that is ready to buy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Jackie for taking the time to review our dealership. We are so happy to hear that you had a great experience buying your 2014 Chevy. Enjoy it and let us know if we can help you with anything else. Thank you again for your business.


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  • Worst Repair ever.After 3 wks no diagnosis

    Was told they use only new parts but dealer invoice shows while repairing 2 recalled parts and while yet still under dealer use rebuilt parts that...


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    Was told they use only new parts but dealer invoice shows while repairing 2 recalled parts and while yet still under dealer use rebuilt parts that later failed causing the same problem occur 3 times. After giving up on solving the problem dealer called GM and then decided 2 days later they knew a solution. Dealer claims if the wiring problem persists they will not be responsible because transmission repairs were done by another source. however it was not the transmission we placed in the shop.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • No Reply from Dealer

    I never received a reply to my inquiry, so I cannot give much of a review other than overall it was poor.

    Dealer Response

    We are so sorry to hear about your experience. We have since had a management change so this should not be an issue moving forward. We hope you wi...


    Show Full Review

    I never received a reply to my inquiry, so I cannot give much of a review other than overall it was poor.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so sorry to hear about your experience. We have since had a management change so this should not be an issue moving forward. We hope you will give us another opportunity to earn your business but please let us know if we can do anything else for you in the meantime.


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Service & Repair

About Our Dealership

Dealer on Cars.com since December 2016

We are family owned and operated! Chuck Fairbanks Jr. opened his Chevy dealership on June 13, 1980. Originally located in Lancaster, Texas, Chuck was the youngest Chevrolet dealer in the nation. Armed with a sound business plan, Chuck was eager to represent General Motors and Chevrolet Motor Division. Although we have relocated to Desoto, Texas, Chuck Fairbanks Chevrolet is still a family owned and operated dealership and is proud to have served the communities of Dallas and Fort Worth for the last 33 years.

"We've Built an ALL-PRO TEAM to Serve You!"