Reviews

Average Ratings

4.3
342 lifetime reviews. Includes reviews of Town East Ford from DealerRater.com
  • Josh Peters is the go-to guy!

    We recently had our vehicle serviced at Town East Ford . I want to share my experience , Josh Peters in the Service Department has outstanding cus...

    Dealer Response

    Thank you Vickie for taking the time to share our experience!


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    We recently had our vehicle serviced at Town East Ford . I want to share my experience , Josh Peters in the Service Department has outstanding customer service. He went above and beyond to help get us up and running as quickly and smoothly as possible.He had no problem staying after hours to assist me. Josh will be my go to guy at Town East Ford. A+ service!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you Vickie for taking the time to share our experience!


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  • Recommending
    September 20, 2017

    I would recommend looking up Austin Armstrong on your visit you will not regret it awesome salesman and look up Jason Archer to complete the deal...


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    I would recommend looking up Austin Armstrong on your visit you will not regret it awesome salesman and look up Jason Archer to complete the deal they were both awesome to deal with very satisfied customer here

    Does recommend this dealer

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  • Outstanding Purchasing Experience
    September 11, 2017

    I was totally surprised and happy with my purchasing experience at Town East Ford. Expert service from every team member from sales agent thru fin...


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    I was totally surprised and happy with my purchasing experience at Town East Ford. Expert service from every team member from sales agent thru financing. The entire scenario covered six months and progressed at my pace, not theirs until I purchased the vehicle I desired. I looked at a lot of vehicles at other sites and am very happy I did my research culminating in my purchase at Town East Ford. I would and do recommend them to anyone for their next vehicle purchase.

    Does recommend this dealer

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  • Excellent
    September 9, 2017

    My experience at Towneast ford was awesome, From the purchase to the maintenance of my car. These guys are very knowledgeable and professional. A...


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    My experience at Towneast ford was awesome, From the purchase to the maintenance of my car. These guys are very knowledgeable and professional. Awesome guy's

    Does recommend this dealer
    Came in for service or repair

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  • Worst experience ever

    Tried to get a warranty repair scheduled for my 2016 F150. The service agent couldn't have cared any less. Put me on hold and left me there. Waite...

    Dealer Response

    We are very sorry about this situation. Not only did we disappoint you but we are also disappointed in our performance. Could you please give a ca...


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    Tried to get a warranty repair scheduled for my 2016 F150. The service agent couldn't have cared any less. Put me on hold and left me there. Waited 20 minutes before hanging up. Had my account pulled up but got no call back. Will never go there again for any reason.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are very sorry about this situation. Not only did we disappoint you but we are also disappointed in our performance. Could you please give a call to our service manager Brandon Henson at 972-682-1268


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  • Town East Ford -Great Place
    August 8, 2017

    Bought a F-350 here, got a great deal. Service department is wonderful, ask for Danielle. Buy the Platinum Service. I was treated fairly and with ...


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    Bought a F-350 here, got a great deal. Service department is wonderful, ask for Danielle. Buy the Platinum Service. I was treated fairly and with great respect. I recommend this dealership.

    Does recommend this dealer

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  • Good Experience
    August 4, 2017

    Overall a good buying experience - Selection/availability of vehicles, competitive pricing, great sales staff - ready to assist and follow thru on...


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    Overall a good buying experience - Selection/availability of vehicles, competitive pricing, great sales staff - ready to assist and follow thru on what was promised - both Mamadou and Anuj did a great job.

    Does recommend this dealer

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  • Customer Satisfaction
    August 3, 2017

    From Sales to Finance to Service, all were exceptional in making sure the customer is satisfied and given a friendly automotive car buying experi...


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    From Sales to Finance to Service, all were exceptional in making sure the customer is satisfied and given a friendly automotive car buying experience , Great work !!

    Does recommend this dealer

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  • Service Department
    July 29, 2017

    The service, wait time, price, communication and extra concern that was given me will be the reason for me to return to them as well as recommend ...


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    The service, wait time, price, communication and extra concern that was given me will be the reason for me to return to them as well as recommend them to my family and friends.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent
    July 29, 2017

    My sales experience with Ford was excellent I was treated with kindness, everything was explained to me about my vehicle and the deal . I was show...


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    My sales experience with Ford was excellent I was treated with kindness, everything was explained to me about my vehicle and the deal . I was shown how to set up everything in my car . I received some awesome deals on my new vehicle. more than what I've ever received at any other dealer on new cars in the past. Ford is the best I recommend anyone to try Ford dealership for great deals. and excellent sales experience . Town East Ford has the best sales/finance managers In Mesquite Texas Awesome!!!

    Does recommend this dealer

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