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Town East Ford

(3,119 reviews)
Visit Town East Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–9:00pm 7:00am–6:00pm
Sunday Closed Closed
2024 consumer dealer award
View 4 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (469) 769-5087 (469) 769-5087
Used (877) 881-7281 (877) 881-7281
Service (469) 482-2359 (469) 482-2359

Reviews

(3,119 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Town East Ford from DealerRater.

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I enjoyed my experience at Town East Ford from the...

I enjoyed my experience at Town East Ford from the service department to buying a new car . Jay in service was awesome as well as Farley in sales Louis J and others that was involved in my purchase . Top notch professionals and felt I was treated fairly and not just taken advantage of . Thank you Town East Ford .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

I stopped by Town East Ford Was able to make out a deal...

I stopped by Town East Ford Was able to make out a deal for a new truck. Wes was extremely accommodating and professional during my entire time there. I would definitely recommend Wes to anyone who was looking for a new or used vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

I was very pleased with the experience I had at the...

I was very pleased with the experience I had at the dealer ship Richey was very helpful with my decision to purchase my truck. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Town East Ford!

Consumer response

Your welcome & Thank y’all very much!

He stayed in contact with me during this process of car...

He stayed in contact with me during this process of car shopping.Really nice guy and he helped tremendously.I am guaranteed to recommend.p

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Was a great experience working with Aly! Very easy and...

Was a great experience working with Aly! Very easy and great to work with also very easy finding the car I love! Look forward to driving my new 🚗

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Town East Ford!

My salesman was great Jonathan help me fine the truck...

My salesman was great Jonathan help me fine the truck that I was looking for he were patient and understanding of my needs shopping at Town East was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Aly was fantastic to work with. Definitely our dealership...

Aly was fantastic to work with. Definitely our dealership of choice. We originally wanted a different cat but she was up front and honest about some problems with it .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback!

Sales consultant Terrence B was very helpful and...

Sales consultant Terrence B was very helpful and professional Help out with the car process paperwork and other questions I had I will recommend to my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

Very easy process. Enjoyed it. Sales and finance were...

Very easy process. Enjoyed it. Sales and finance were easy and process was so smooth. One of the easiest experiences I’ve had. Really happy with experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive feedback, from all of us here at Town East Ford!

Craig South did an amazing job getting me what I wanted....

Craig South did an amazing job getting me what I wanted. Not only did I get exactly what I wanted he did it in record time, no sitting around for hours and questioning if things are moving properly. Everyone at this dealership that I worked with was top notch! Jacob Randolph, Brandon High, and Craig South I now know by name because of the work they did. I’m sold for life and will be back, and everyone will hear how amazing they all did! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your positive review!