Reviews
Excellent as Usual!
Always a top notch experience! I have bought cars and referred tons of people over the last 16 years! All were extremely satisfied! The buying process is always made easy!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Gerald Wilson - #1 SALESPERSON AT TROPHY!!!
I was referred to Trophy Nissan by a friend 5 years ago. She told me to see Gerald Wilson. I never thought I would own another NEW vehicle until I met him and I was broke, just divorced, and barely able to purchase bread and butter. Gerald was (and still is) the most patient, kind and straightforward person I know and every want to deal with. Today I purchased another NEW car (even though I just went to look). The terms, availability of what I wanted and Gerald's customer service was A1!!! Even the finance rep (gosh can't remember his name - hispanic male, office 2nd door on the right lol) was all good and they are the one's I'm really scared of. He went back and was able to get some add on's at a fair and doable cost. I am 100% pleased. Trophy Nissan is the best and will no doubt go and see Gerald again and send him as many referrals as I can. Love him and Trophy. Keep up the good work!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, we cannot tell you how much we appreciate it. We are ecstatic to hear that Gerald and Rafael (Finance Manager) took such great care of you, and that you had a wonderful experience here at Trophy Nissan. Thank you for giving us the opportunity to serve you, and we look forward to doing it again in the future!
Excellent
Always have great service there. The car buying was fine. But the service on my vehicle I have had since then has been above and beyond
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Regular Maintenance Service
I had my appointment at 1:00 pm but I arrived early due to my work was around 11:00 am and they took the car to start working, they arrange for a ride back to work and to return when the car was ready, everything was done in a timely manner and with a great service and care
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Smooth
This is my 11th Nissan/Datsun purchased or leased since 1966, and my 9th from Trophy Nissan. Always glad that I have gone to Trophy - good people and good service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
CARSHOP AT TROPHY NISSAN
THE BEST SALESPERSON AT TROPHY NISSAN ,C. CASSIMERE, VERY PEOPLE ORIENTED AND HELPFUL, NO STRESS CAR DEAL , FORGET THE REST. GO TO TROPHY NISSAN AND SEE MS. C. CASSIMERE FOR A CAR!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Teresa, thank you for your feedback! We are glad to hear that you had a wonderful, stress-free experience with us and that Charlene took such great care of you. We look forward to seeing you again in the future!
Amazing
Everything was awesome... The team work was amazing... From the moment they saw my Sales person struggle their was at least 4 other people helping him out. Our shopping experience change once we saw every one helping! By far the best experience! Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Trophy Nissan has been great
The people at Trophy have treated me very well, and I recommend them highly. The people I have met in sales, as well as the people I have met in service, have made me feel at home!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
went for oil change
Everybody was very Friendly and nice time wise service was great all my paper was ready went l got there they took my car straight to the shop.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always have Great Customer Service
I have always had great customer service from the time I bought my vehicle to the time I had my first service work done. The car sales person, the service department, everyone has been very helpful and very courteous. This is the best experience I have ever had with a car dealership in my entire life. I couldn't be more pleased with the quality service I have received. I would recommend this dealership to everyone! Thank you, Tammy
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car