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Trophy Nissan

(3,947 reviews)
Visit Trophy Nissan
Sales hours: 8:00am to 9:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 8:00am–9:00pm 6:00am–7:00pm
Tuesday 8:00am–9:00pm 6:00am–7:00pm
Wednesday 8:00am–9:00pm 6:00am–7:00pm
Thursday 8:00am–9:00pm 6:00am–7:00pm
Friday 8:00am–9:00pm 6:00am–7:00pm
Saturday 8:00am–9:00pm 7:00am–5:00pm
Sunday Closed Closed
2024 state dealer award
View 12 awards
2024 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2018 consumer dealer award 2016 consumer dealer award
New (972) 961-7097 (972) 961-7097
Used (888) 509-3043 (888) 509-3043
Service (972) 535-8171 (972) 535-8171

Reviews

(3,947 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Trophy Nissan from DealerRater.

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Excellent as Usual!

Always a top notch experience! I have bought cars and referred tons of people over the last 16 years! All were extremely satisfied! The buying process is always made easy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Gerald Wilson - #1 SALESPERSON AT TROPHY!!!

I was referred to Trophy Nissan by a friend 5 years ago. She told me to see Gerald Wilson. I never thought I would own another NEW vehicle until I met him and I was broke, just divorced, and barely able to purchase bread and butter. Gerald was (and still is) the most patient, kind and straightforward person I know and every want to deal with. Today I purchased another NEW car (even though I just went to look). The terms, availability of what I wanted and Gerald's customer service was A1!!! Even the finance rep (gosh can't remember his name - hispanic male, office 2nd door on the right lol) was all good and they are the one's I'm really scared of. He went back and was able to get some add on's at a fair and doable cost. I am 100% pleased. Trophy Nissan is the best and will no doubt go and see Gerald again and send him as many referrals as I can. Love him and Trophy. Keep up the good work!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your feedback, we cannot tell you how much we appreciate it. We are ecstatic to hear that Gerald and Rafael (Finance Manager) took such great care of you, and that you had a wonderful experience here at Trophy Nissan. Thank you for giving us the opportunity to serve you, and we look forward to doing it again in the future!

Excellent

Always have great service there. The car buying was fine. But the service on my vehicle I have had since then has been above and beyond

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Regular Maintenance Service

I had my appointment at 1:00 pm but I arrived early due to my work was around 11:00 am and they took the car to start working, they arrange for a ride back to work and to return when the car was ready, everything was done in a timely manner and with a great service and care

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Smooth

This is my 11th Nissan/Datsun purchased or leased since 1966, and my 9th from Trophy Nissan. Always glad that I have gone to Trophy - good people and good service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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CARSHOP AT TROPHY NISSAN

THE BEST SALESPERSON AT TROPHY NISSAN ,C. CASSIMERE, VERY PEOPLE ORIENTED AND HELPFUL, NO STRESS CAR DEAL , FORGET THE REST. GO TO TROPHY NISSAN AND SEE MS. C. CASSIMERE FOR A CAR!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 3.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Teresa, thank you for your feedback! We are glad to hear that you had a wonderful, stress-free experience with us and that Charlene took such great care of you. We look forward to seeing you again in the future!

Amazing

Everything was awesome... The team work was amazing... From the moment they saw my Sales person struggle their was at least 4 other people helping him out. Our shopping experience change once we saw every one helping! By far the best experience! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Trophy Nissan has been great

The people at Trophy have treated me very well, and I recommend them highly. The people I have met in sales, as well as the people I have met in service, have made me feel at home!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

went for oil change

Everybody was very Friendly and nice time wise service was great all my paper was ready went l got there they took my car straight to the shop.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Always have Great Customer Service

I have always had great customer service from the time I bought my vehicle to the time I had my first service work done. The car sales person, the service department, everyone has been very helpful and very courteous. This is the best experience I have ever had with a car dealership in my entire life. I couldn't be more pleased with the quality service I have received. I would recommend this dealership to everyone! Thank you, Tammy

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.