Randall Noe

(3.7) 157 reviews

Dealer on Cars.com since December 2008

Currently in stock!

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New Used Service

Today's Hours

Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 8:00 PM
Sat 9:00 AM - 8:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 6:00 PM
Sat 8:00 AM - 12:00 PM
Sun Closed

Reviews

3.7
157 lifetime reviews.
  • Top Notch Experience !!!!

    I recenly purchsed a Used car from Randall Noe and I am so happy I went there. Ty Patterson was so easy to work with, he understood my needs but most ...importantly understood my budget. He showed me several models he was knowledgeable about all of them. He definately made my car buying experiece alot easier and very smooth. He walked me through every step of the process, he definately made me feel comfortable with my purchase and payment.

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    Overall Facilities
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Greetings Kim, thank you for taking the time to leave us some feedback with us regarding your experience with us and Ty Patterson here at Randall Noe'...s Pre Owned Super Center. We look forward to servicing your vehicle needs for the many years to come.


  • Terrible Dealership!

    Please do your research on the Randall Noe in TERRELL, TX!! Terrible dealership.. WORD of ADVICE, do not leave without checklist being COMPLETED, nor ...leave without having your CERTIFICATION IN YOUR hand!!! Check your paper plates, make sure they don't expire in a few days, make sure when they inspect your vehicle they give the right paper for your car!! When you have work done there on your car, you get proof of what is done! KNOW your stuff before you sign.. They will not honor anything or contact you back for days or even weeks, including RAM themselves! They will avoid you until your warranty is gone! Check to make sure you have everything in your vehicle that should be there and don't let them promise to get it later, because they WILL NOT!! CALL RAM make sure they filled your certification! Worst experience ever, I have a $30,000 truck that runs like CRAP, having to file compliant, and go to another dealership for help! Please tell your friends, neighbors, whomever, be careful!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am so very sorry that we did not meet your expectations. Please give me the opportunity to rectify this problem. My name is Shannon Wagoner and I as... the General Manager here, and I can assure you that we will correct the problems that you are having to the best of our ability. My direct phone number is 972-210-3320


  • Fantastic experience!

    Shopped for a pre-owned truck here. They didn't have exactly what we needed yet, but they truly have a massive selection for buyers. We worked with To...dd Broome and he was phenomenal! No pressure and super honest. I never leave reviews but felt compelled to leave this one for a car salesman who was super easy to work with. Because of Todd, we will continue working with Randall Noe on finding the right vehicle. I strongly recommend contacting Todd in Internet sales and see if he has something that meets your needs.

    Customer Service
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    Not Applicable
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate your business Cody and hope to continue giving you this kind of experience for years to come!


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Service & Repair

Service Reviews

3.7

6 lifetime reviews of the Service Department.

  • Terrible Dealership!

    Please do your research on the Randall Noe in TERRELL, TX!! Terrible dealership.. WORD of ADVICE, do not leave without checklist being COMPLETED, nor ...leave without having your CERTIFICATION IN YOUR hand!!! Check your paper plates, make sure they don't expire in a few days, make sure when they inspect your vehicle they give the right paper for your car!! When you have work done there on your car, you get proof of what is done! KNOW your stuff before you sign.. They will not honor anything or contact you back for days or even weeks, including RAM themselves! They will avoid you until your warranty is gone! Check to make sure you have everything in your vehicle that should be there and don't let them promise to get it later, because they WILL NOT!! CALL RAM make sure they filled your certification! Worst experience ever, I have a $30,000 truck that runs like CRAP, having to file compliant, and go to another dealership for help! Please tell your friends, neighbors, whomever, be careful!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    I am so very sorry that we did not meet your expectations. Please give me the opportunity to rectify this problem. My name is Shannon Wagoner and I as... the General Manager here, and I can assure you that we will correct the problems that you are having to the best of our ability. My direct phone number is 972-210-3320


  • Worst service EVER

    They have had my NEW Jeep more than I have since purchase. Have been waiting weeks for them to install a new radio/touch screen. The first time they ...had the Jeep for over a week, they did not even check out the electrical short that made the touch screen stop working. I completely regret I purchased from them and fell for their waranty that forces me to use their service department. I will be trading in the New Jeep as soon as possible to another dealer to avoid having to deal with this lack of Service Department.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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Service Pricing
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RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Special Offers

This dealership offers 1273 Offers on 54 Models

About Our Dealership

Dealer on Cars.com since December 2008

Randall Noe Auto Group has been known throughout Terrell for fast, neighborly, and honest service since 1986. We are pleased to provide this experience to every customer, every time. We only staff courteous and attentive salespeople, so your questions can be answered and your test drive will be hassle-free. Randall Noe Auto Group is proud to have a huge selection of used and pre-owned vehicles for Terrell customers to test drive. Whether you are looking for a low priced used car or a certified pre-owned vehicle that looks and feels like new, Randall Noe is the place to find it.

"Randall Noe Auto Group - Your Small Town Dealer with BIG City Savings."
Randall Noe
1608 W Moore Ave Terrell, TX 75160
New (972) 200-3346
Used (972) 200-3347
Service (972) 200-3362
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