Sewell Cadillac of Dallas

New 866-495-8187 Dealer Website
Used 888-729-7870 Email Dealer
Service 888-818-4493

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
29 lifetime reviews.
  • The best auto dealership experience I have ever ha

    For anyone concerned this experience was a departure from any other dealership I have ever had. Most other dealerships I have had experience with ...


    Show Full Review

    For anyone concerned this experience was a departure from any other dealership I have ever had. Most other dealerships I have had experience with do all kinds of sales tactics to close the deal such as what i call a shark feeding frenzy with bait & switch closing tactics, the back and forth trips from the sales manager...not so with this visit. . When i looked on cars.com as l have done many times before. ..one of the cars I had in my favorite list had a huge price reduction ....so I placed a call and set an appointment for 7:00 on a Friday evening. .when I arrived into the lobby I was greeted asked if they could help me. ..I told them I have an appointment with Mr. Mario Ramirez ..with out delay he appeared, we shook hands. ...before any sitting down I was ushered out to see the car I was interested in.....we opend doors, trunk etc the examination was very thorough ..then the test drive was on... I was told to test drive the car as long as I wanted to. ..around 40 minutes...i didn't fill any paperwork out at all ..there were no distractions at all except for a brief introduction with Mariso boss Mr. RoBert Garcia S/Mgr. You know. ..I have heard the advertising for Sewell Cadillac on the radio "I drive a Sewell. ....and now I can say with pleasure" I drive a Sewell "...what a great experience I h with my auto purchase .....it was the best

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • It's Sewell!

    Richard Abel is a good salesman and you know what you get with Sewell!

    Dealer Response

    Thank you for the compliment! We are glad you had a good experience with Richard. Thank you for being a Sewell customer.


    Show Full Review

    Richard Abel is a good salesman and you know what you get with Sewell!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the compliment! We are glad you had a good experience with Richard. Thank you for being a Sewell customer.


    Hide Full Review
  • Sewell For Sure!

    This is my second purchase from Sewell. This experience was just amazing as my first experience. Everyone there is so knowledgeable, consistent, a...

    Dealer Response

    Thank you for sharing your story. We are glad you had a good experience, and look forward to serving you again. Thank you for choosing Sewell.


    Show Full Review

    This is my second purchase from Sewell. This experience was just amazing as my first experience. Everyone there is so knowledgeable, consistent, and professional. I look forward to making my third purchase from them in the future! Everyone should try Sewell at least once!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your story. We are glad you had a good experience, and look forward to serving you again. Thank you for choosing Sewell.


    Hide Full Review
  • Off The Charts Outstanding Service

    Sewell Cadillac of Dallas hires only the very best people for the job. The service department is the crown jewel of the dealership. I have alway...


    Show Full Review

    Sewell Cadillac of Dallas hires only the very best people for the job. The service department is the crown jewel of the dealership. I have always been able to get a service appointment when I needed it. I am always greeted warmly as soon as I pull into the service area. Josh Sellers is the perfect balance of friendliness and professionalism. He makes sure he understands any issues I may have and arranges for a loaner if I need one. The car comes out of service like new and with a fresh wash job. As long as I continue to buy a Cadillac, I will be doing business with Sewell Cadillac of Dallas.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great Dealership with Outstanding Service

    I am a huge fan of Sewell Cadillac. My 2015 SRX is my third Cadillac and it is the service I receive at Sewell that keeps me buying Cadillacs and...


    Show Full Review

    I am a huge fan of Sewell Cadillac. My 2015 SRX is my third Cadillac and it is the service I receive at Sewell that keeps me buying Cadillacs and coming back to Sewell for any needs they may have. The Service Department is just off the charts outstanding!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Jason Raines is my hero!!

    Jason Raines is the best Service Manager ever! He always makes sure I'm taken care of, explains everything to where I can understand it and is ju...


    Show Full Review

    Jason Raines is the best Service Manager ever! He always makes sure I'm taken care of, explains everything to where I can understand it and is just a pleasure to work with. Having someone you can trust when it comes to your vehicle is very important, especially as a women who knows absolutely NOTHING about cars. I'd recommend Jason to anyone and everyone!!!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Scott Dulin and Sewell Cadillac rock!!

    We wanted to lease a new car for our daughter. She is a student at the University of Arkansas in Fayetteville and her 2004 Escalade (purchased fro...

    Dealer Response

    Thank you for taking the time to share your story, Mbanward. Scott is most definitely an asset to the team, and we will pass the great feedback al...


    Show Full Review

    We wanted to lease a new car for our daughter. She is a student at the University of Arkansas in Fayetteville and her 2004 Escalade (purchased from Sewell almost 7 years ago) had close to 180,000 miles and was getting a bit rickety for those long drives. We came to Sewell at 5:45 on a Saturday evening, knowing that we only had a few minutes to look around before the dealership closed. We walked over to Scott Dulin's desk; we have worked with him on many transactions over the past years (including the Escalade purchase) and have always found him to be very professional and helpful. Well, he really outdid himself this time! We left Sewell around 9:20 that evening with a beautiful new Cadillac XT5. It was the color she wanted and had the packages she wanted. Never did we think we would be able to make that happen so late on a Saturday afternoon. But Scott persevered, continually telling us (as we kept apologizing for keeping him late) that he was happy to stay and do this for us. The new car is gorgeous! And Scott is fabulous!! Sewell is known for its service and Scott is one of the company's strongest assets!! We will definitely come back to work with him again!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to share your story, Mbanward. Scott is most definitely an asset to the team, and we will pass the great feedback along to him. We hope your daughter enjoys her new XT5! Thank you for being a Sewell customer, and we look forward to serving you again.


    Hide Full Review
  • dealer review

    I was visiting from Charlotte, NC and looking for a car. i decided to five Sewell a look. Sewell was very professional and the sales person was i...


    Show Full Review

    I was visiting from Charlotte, NC and looking for a car. i decided to five Sewell a look. Sewell was very professional and the sales person was informative and easy to work with. The deanship was clean and gave out complimentary snacks which was nice. The only reason I did not do business with them was that we could not agree on a price. Other than that I have no complaints and would recommend them to others.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Sewell customer for life

    I couldn't imagine a better car buying experience than Sewell. Henry was amazing and we will be customers for life!


    Show Full Review

    I couldn't imagine a better car buying experience than Sewell. Henry was amazing and we will be customers for life!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Bought on Line from Cars.com at Sewell Cadillac

    Found my Cadillac on cars.com from Sewell Cadillac. I talked to Henry Williams the on line sales person. I told him which car I was interested in ...


    Show Full Review

    Found my Cadillac on cars.com from Sewell Cadillac. I talked to Henry Williams the on line sales person. I told him which car I was interested in and that I was taking in a trade in. He gave me a estimate for my trade in and got me where I wanted to be price wise. This was on Monday I told him that I could not be there until Saturday to see the car and buy it. He then offered to deliver the car over 220 miles away. I viewed the car on Wednesday and found a few scratches, the Intern which delivered the car called Sewell and they said they would fix it at a near by Cadillac dealership. We made the deal and I never had to travel. The Intern Eric was very informative about the car and Henry was helpful and made the entire process simple and easy. I would buy from them again and cars.com was the easiest way to shop many cars.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review