Reviews

Average Ratings

4.6
21 lifetime reviews.
  • Amazing service

    James and the people at Sewell GMC were an absolute pleasure to work with. Negotiations over prices were fair, reasonable and justified with comp...


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    James and the people at Sewell GMC were an absolute pleasure to work with. Negotiations over prices were fair, reasonable and justified with comparative sales in the area. We will definitely be looking first to Sewell GMC for any of our future vehicle needs!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • This guy is a Rock Star

    If you are buying new or like me, used than SEWELL is the place and JR RUDD is the guy. Cannot verbalize how I feel about my entire experience. ...

    Dealer Response

    Thank you for taking the time to provide such great feedback! We will pass the kudos along to JR and the rest of the Sewell Buick GMC team. Thank ...


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    If you are buying new or like me, used than SEWELL is the place and JR RUDD is the guy. Cannot verbalize how I feel about my entire experience. This guy will TREAT you RIGHT. BEST car shopping experience EVER!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to provide such great feedback! We will pass the kudos along to JR and the rest of the Sewell Buick GMC team. Thank you for choosing Sewell.


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  • Best Experience In Car Shopping Hands Down!

    Amazing professional service. Beat all advertised pricing for my vehicle within DFW. I was out of there within the hour. Tell them what you want a...

    Dealer Response

    Thank you for the compliment. We are glad you had a good experience with Chloe, and we will pass the kudos along. We thank you for being a Sewell ...


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    Amazing professional service. Beat all advertised pricing for my vehicle within DFW. I was out of there within the hour. Tell them what you want and what price you want them to beat, and these guy will do everything they can to earn your business. I also recently got some road paint on my vehicle from the wind blowing the paint into my hood. Took back to Sewell to see what they could do, and these guys went above and beyond to get that removed from my truck for a very minimal cost. Anyone that goes above and beyond will have my business for years to come. Talk or look for Chloe Compton and you'll be in great hands!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the compliment. We are glad you had a good experience with Chloe, and we will pass the kudos along. We thank you for being a Sewell customer, and we look forward to serving you again.


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  • Love my service writer!

    Reuben is always professional and very knowledgeable! I know that when I take my car in for problems or general maintenance that he will take care...


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    Reuben is always professional and very knowledgeable! I know that when I take my car in for problems or general maintenance that he will take care of everything in a timely manner. Thanks for your great care, Reuben!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • awesome Customer service!

    They were actually willing to negotiate and offered fair market value for my trade. The vehicle we were interested in was competitively priced and...

    Dealer Response

    Thank you for sharing your experience, Rachel! We look forward to serving you again.


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    They were actually willing to negotiate and offered fair market value for my trade. The vehicle we were interested in was competitively priced and no big push for buying extras if you weren't interested.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience, Rachel! We look forward to serving you again.


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  • Always Top notch

    I drive an hour to receive service from Sewell the treatment and service I get are worth the drive. I bought my car from a different location and...

    Dealer Response

    Thank you for the great feedback, Judy! We appreciate you taking the time to share your experience, and hope to see you again soon.


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    I drive an hour to receive service from Sewell the treatment and service I get are worth the drive. I bought my car from a different location and received the same treatment at Sewell Grapevine Cadillac.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the great feedback, Judy! We appreciate you taking the time to share your experience, and hope to see you again soon.


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  • Great experience

    Buying from Sewell is always a great and professional experience. They treat people well and always resolve any issues until the customer is compl...

    Dealer Response

    Thank you for the compliment, Mr. Nelson. We hope to see you again soon.


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    Buying from Sewell is always a great and professional experience. They treat people well and always resolve any issues until the customer is completely satisfied.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for the compliment, Mr. Nelson. We hope to see you again soon.


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  • Vacationer

    While on vacation in Dallas our '08 Buick Enclave's transmission failed. We ended up at Sewell Buick's service meeting with Whitney Pedergrass. Sh...


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    While on vacation in Dallas our '08 Buick Enclave's transmission failed. We ended up at Sewell Buick's service meeting with Whitney Pedergrass. She made a nervous and concerned out of towner feel like he had been a lifetime customer. She gave us a loaner and kept me informed on ever step of the process. We could not be happier for her assistance and the worked performed. If I lived in Dallas I would be Sewell customer.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Disappointed Potential Customer

    I tried several times to contact this dealership about a vehicle posted on their website. I called, e-mailed, and submitted a request for informa...

    Dealer Response

    Dear Sir or Madam, Thank you for taking the time to make us aware of your experience. Please allow me to personally apologize that you did not re...


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    I tried several times to contact this dealership about a vehicle posted on their website. I called, e-mailed, and submitted a request for information through Cars.com and received nothing in return. When I called I was transferred so many times from department to department that I finally hung up after being on hold for over 10 minutes. I can't say anything about the buying process because I was never able to discuss the vehicle with anybody and as I live 5 hours away, I was unable to physically present myself at the dealership. Hopefully they can improve both their internet sales department and their customer service/phone tree in order to better serve customers that are truly interested in investing their well deserved and hard earned money in a vehicle.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Dear Sir or Madam, Thank you for taking the time to make us aware of your experience. Please allow me to personally apologize that you did not receive the service we are dedicated to providing during your vehicle inquiry. I would greatly appreciate the opportunity to speak with you. At your convenience, please contact me directly at browland@sewell.com or 214-956-3755. Thank you for giving me the opportunity to improve your experience. Sincerely, Baden Rowland General Manager


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  • Great sales force, service & treated like family.

    Treated like family is an understatement, I am family now. My wife Cindy and I will be recommending Sewell and will purchase another vehicle in th...


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    Treated like family is an understatement, I am family now. My wife Cindy and I will be recommending Sewell and will purchase another vehicle in the future. I just had my first visit to get the oil changed and tires rotated. My GMC Denali came back cleaned and washed, looking like it can right off the dealership floor.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
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