Coachella Valley Volkswagen

3.7 out of 5 3.7
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Coachella Valley Volkswagen Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

9:00 AM - 9:00 PM

Sunday

9:00 AM - 9:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since January 2018

Coachella Valley Volkswagen has just gone under New Ownership & New Management. Transparent Pricing, Transparent Process

"Transparent Pricing Transparent Process"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.7 out of 5 3.7
86 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    May 25, 2018

    I have done business with CVVW several times now and have ALWAYS had a great experience. They are under new management and the place has a energetic and... professional feel about it. They were polite, attentive, and they offer some of the best prices for regular maintenance service in the area. TWO thumbs up!!

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    May 15, 2018

    Awful... just awful. Made appointment through the Costco Membership program. All I wanted to do was purchase a Beetle Convertible and trade-in my car.... What a terrible experience with these people! They gave me these worksheets - first one was approximately $3,000 below on my trade-in; - I kept asking for my car keys back and they wouldn't return them to me, but kept giving me all of these worksheets to approve. One worksheet had an extra cost under "Accessory," which was in the amount of $2,995 for an "ETCH" package . Told them that I did not want this package. (Come to find out you can purchase an ETCH kit on Amazon for $17.95). They tried charging me for a "Doc Fee of $80, then another "Fee" in the amount of $427. I finally got my keys back and left. They kept trying to get my social security number and other personal information even though I was paying cash. Sales people and manager are very shady. I have never reviewed a business, but this one, I sent complaints to everyone I could think of, including the District Attorney for Riverside County and to the Attorney General of California.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    January 28, 2018

    Jose has been very helpful on internet sales. We are working on a deal. Plan on coming down to Los Angels to buy the car

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 5.0 out of 5
    August 19, 2017

    The service dept is very helpful especially Anthony and George. They know the car problems in and out and make sure everything done by service dept is... up to the mark. Thank you guys¿

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    March 30, 2017

    The staff/sales team was great - we worked with Alex and he was super helpful and knowledgeable. They had a ton of inventory to choose from too.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 19, 2016

    CAR TOWED TO DEALERSHIP AFTER HOURS ON A SUNDAY. SALES MANAGER HAPPENED TO BE IN AREA AND WAS EXTREMELY HELPFUL IN WRITING NOTE TO SERVICE AND TAKING... CHARGE. SERVICE DEPT WAS VERY HELPFUL AND RAN TESTS ON MY CAR AND REPLACED BATTERY. ALSO CHECKED TIRES, ETC. AND NOTED DIFFERENCE IN AIR PRESSURE FROM SERVICE AT ANOTHER DEALERSHIP 10 DAYS PRIOR. TRANSPORTATION PICK-UP AT MY HOME SO THAT I COULD PICKUP MY CAR. POLITE, ACCOMMODATING, AND VERY HELPFUL AND INFORMATIVE EXPERIENCE. THANK YOU.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 16, 2016

    Having the car serviced there was a pleasant experience. The service advisors (Adrian, George) are knowledgeable, kind and accommodating. In fact all... my warranty service happened here, even the replacement of a window regulator under warranty when the car was 36 miles past the limit. They walked the extra mile and asked for VW permission to do it. Great place. Keep up the good job.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 12, 2016

    wonderful George and Robert are great would go back there again

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    Shopped for a new car
    Did make a purchase
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  • 4.0 out of 5
    October 11, 2016

    Took my car there for a service appointment and I was amazed by the outstanding customer service.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2016

    This is the second time I have used Coachella Valley Volkswagen. Both times they have gone above and beyond to do a great job! I also bought my car from... them. Single woman by myself and it went so smoothly!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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