Coachella Valley Volkswagen

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Reviews

Average Ratings

4.5
81 lifetime reviews.
  • SERVICE

    CAR TOWED TO DEALERSHIP AFTER HOURS ON A SUNDAY. SALES MANAGER HAPPENED TO BE IN AREA AND WAS EXTREMELY HELPFUL IN WRITING NOTE TO SERVICE AND TA...


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    CAR TOWED TO DEALERSHIP AFTER HOURS ON A SUNDAY. SALES MANAGER HAPPENED TO BE IN AREA AND WAS EXTREMELY HELPFUL IN WRITING NOTE TO SERVICE AND TAKING CHARGE. SERVICE DEPT WAS VERY HELPFUL AND RAN TESTS ON MY CAR AND REPLACED BATTERY. ALSO CHECKED TIRES, ETC. AND NOTED DIFFERENCE IN AIR PRESSURE FROM SERVICE AT ANOTHER DEALERSHIP 10 DAYS PRIOR. TRANSPORTATION PICK-UP AT MY HOME SO THAT I COULD PICKUP MY CAR. POLITE, ACCOMMODATING, AND VERY HELPFUL AND INFORMATIVE EXPERIENCE. THANK YOU.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 2013 GTI

    Having the car serviced there was a pleasant experience. The service advisors (Adrian, George) are knowledgeable, kind and accommodating. In fac...


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    Having the car serviced there was a pleasant experience. The service advisors (Adrian, George) are knowledgeable, kind and accommodating. In fact all my warranty service happened here, even the replacement of a window regulator under warranty when the car was 36 miles past the limit. They walked the extra mile and asked for VW permission to do it. Great place. Keep up the good job.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • survey

    wonderful George and Robert are great would go back there again


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    wonderful George and Robert are great would go back there again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Service

    Took my car there for a service appointment and I was amazed by the outstanding customer service.


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    Took my car there for a service appointment and I was amazed by the outstanding customer service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great service with Coachella Valley Volkswagen

    This is the second time I have used Coachella Valley Volkswagen. Both times they have gone above and beyond to do a great job! I also bought my ...


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    This is the second time I have used Coachella Valley Volkswagen. Both times they have gone above and beyond to do a great job! I also bought my car from them. Single woman by myself and it went so smoothly!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • CV Volkswagen Review of Recent Visit 9-21-16

    Excellent customer service by knowledgeable service advisors. Jorge and Adrian are tops. Follow up is excellent, repairs are done expediently, a...


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    Excellent customer service by knowledgeable service advisors. Jorge and Adrian are tops. Follow up is excellent, repairs are done expediently, and car is always washed before returning it to me. Been using CV Volkswagen for the nine years I own my EOS. Thank you!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Service

    Good service!!! On time ... very helpfully...... the car was clean

    Dealer Response

    Hi Jose, Thank you for the 5 star rating. We appreciate hearing that we are meeting your expectations with the service we provide. We look forward...


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    Good service!!! On time ... very helpfully...... the car was clean

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Jose, Thank you for the 5 star rating. We appreciate hearing that we are meeting your expectations with the service we provide. We look forward to our next interaction.


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  • New Lease of 2016 VW Passat

    The sales person was very responsive and helpful in finding a vehicle meeting our needs including a test drive. Finance officer needs to better e...


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    The sales person was very responsive and helpful in finding a vehicle meeting our needs including a test drive. Finance officer needs to better explain whether certain additional fees are for optional or mandatory services.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • Owner

    All the guys at your place have always been first class, been going 3 years


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    All the guys at your place have always been first class, been going 3 years

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • VW Passat Service was great!

    Service Department is great at CV VW...very helpful, professional and friendly. Work is always completed well and promptly. Convenient drop-off se...


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    Service Department is great at CV VW...very helpful, professional and friendly. Work is always completed well and promptly. Convenient drop-off service if the work will take a while.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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