Reviews

Average Ratings

4.9
299 lifetime reviews. Includes reviews of Acura of Johnston from DealerRater.com
  • 2017 Acura MDX Purchase

    John Rowold, our Acura Sales Associate, did an excellent job with helping us purchase our 2017 Acura MDX. The entire Acura team made the purchase...

    Dealer Response

    Thank you, Tim & Gayle, for sharing your experience with us and we appreciate the feedback. We look forward to assisting you with your service and...


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    John Rowold, our Acura Sales Associate, did an excellent job with helping us purchase our 2017 Acura MDX. The entire Acura team made the purchase a very pleasant experience.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you, Tim & Gayle, for sharing your experience with us and we appreciate the feedback. We look forward to assisting you with your service and sales needs in the future. Have a great day! Sincerely, John & The Acura of Johnston Team


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  • Very pleased with recent trade and purchase.
    October 20, 2017

    Very satisfied with dealing on purchasing new SUV. Have always been happy with the service department on my previous MDX. Thank you for always b...


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    Very satisfied with dealing on purchasing new SUV. Have always been happy with the service department on my previous MDX. Thank you for always being efficient in the service department.

    Does recommend this dealer

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  • Excellent Experience.
    October 18, 2017

    All of the Acura of Johnston people I dealt with were first class. John Rowold went out of his way to answer my questions and concerns.


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    All of the Acura of Johnston people I dealt with were first class. John Rowold went out of his way to answer my questions and concerns.

    Does recommend this dealer

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  • Aggressive and pushy

    The dealer was very pushy and aggressive. The car was not in as good of shape as described.


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    The dealer was very pushy and aggressive. The car was not in as good of shape as described.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Very helpful with all detail, especially technology package!
    October 17, 2017

    Sejad was very helpful with detail on technology package and steps to complete sale . Very personable and easy to work with him. Appreciate his pa...


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    Sejad was very helpful with detail on technology package and steps to complete sale . Very personable and easy to work with him. Appreciate his patience!

    Does recommend this dealer

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  • Fantastic customer service and attention to detail.
    September 24, 2017

    Jeremy is an excellent customer service advisor. I trust him and feel treated very fairly. I bring all of our cars to Acura of Johnston for Service


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    Jeremy is an excellent customer service advisor. I trust him and feel treated very fairly. I bring all of our cars to Acura of Johnston for Service

    Does recommend this dealer
    Came in for service or repair

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  • Didn't plan to buy a car.
    September 22, 2017

    We looked at the Acura and like it. People were helpful and they worked out a deal we liked. w are very happy with our new car.


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    We looked at the Acura and like it. People were helpful and they worked out a deal we liked. w are very happy with our new car.

    Does recommend this dealer

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  • Poor customer service
    September 16, 2017

    Awesome team! Very supportive with the purchasing process. I highly recommend them! They called back and clarified some concerns that I had! Fina...


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    Awesome team! Very supportive with the purchasing process. I highly recommend them! They called back and clarified some concerns that I had! Finance was awesome!!

    Does recommend this dealer

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  • 02 saturn
    July 31, 2017

    Jasmin worked with me for a few months trying to find me a cheap reliable car it's not a brand new or classy vehicle but will get me and my child ...


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    Jasmin worked with me for a few months trying to find me a cheap reliable car it's not a brand new or classy vehicle but will get me and my child from point a to b jasmin was a sweetheart and very helpful thank you !!!

    Does recommend this dealer

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  • Outstanding
    July 31, 2017

    We stopped at the dealership in search of a new vehicle we worked with jasmin he made the experience great and was polite and professional during ...


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    We stopped at the dealership in search of a new vehicle we worked with jasmin he made the experience great and was polite and professional during the test drive he was making our baby laugh so we told him he will be a babysitter also hehe we love the new car we love Acura of Johnston and we love our salesman !!!!!

    Does recommend this dealer

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