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Acura of Johnston

(1,348 reviews)
Visit Acura of Johnston
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 4:30pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–4:30pm
Tuesday 9:00am–7:00pm 7:00am–4:30pm
Wednesday 9:00am–7:00pm 7:00am–4:30pm
Thursday 9:00am–7:00pm 7:00am–4:30pm
Friday 9:00am–7:00pm 7:00am–4:30pm
Saturday 9:00am–6:00pm 8:00am–1:00pm
Sunday Closed Closed
2023 state dealer award
View 16 awards
2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (515) 446-7004 (515) 446-7004
Used (877) 290-8510 (877) 290-8510
Service (877) 290-8506 (877) 290-8506

Reviews

(1,348 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Acura of Johnston from DealerRater.

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They found me the car I wanted!

Kelly R. was very helpful & diligent in finding me the car I wanted with all the features I wanted and for the price I wanted. Before going in to the dealership, I didn't expect to find an Acura MDX that I could afford, but now I am driving one everyday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Fine job on quarterly maintenance

When I purchased the car new here, I also purchased quarterly oil change and general checkups. When I arrived in the service department, I was met by the service writer who promptly checked me in and got me a loaner car. The work was completed and the car was cleaned before I returned to pick it up. It was a great experience and I would recommend this dealership to others who would like a similar experience. Thanks.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Same-day appointment for oil change and tire check!

Pleasant people and waiting area and a service oriented staff make this dealership a joy to deal with. They will always keep you informed of upcoming repairs in the future, but don't push unnecessary work either.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Impressed

Love the professionalism. They were friendly, thorough and accommodating (loaner car a big plus)! I would recommend Acura of Johnston to all my friends and family members.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Salesperson was very comfortable to work with.

We walked into the dealership looking to trade vehicles and was greeted by Kelly Rohde who got us the keys to the vehicle we were looking at. She was great to work with and informed us about the vehicle features and took us for a test drive. We did not feel like we were held hostage like other dealerships have done but felt like the back and forth with the finance guy was just a game. Other than that we were happy with our experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Pleasant Experience!

I greatly appreciated the honesty and straightforwardness from this salesman/dealership. While there, I did not feel rushed, and did not feel that the sale was being pushed onto me. Not only that, but Alen was able to answer the questions I had, making me confident in my purchase. Alen was also very patient and conducted business quite professionally, which I truly appreciate. It is obvious that he truly cares about his clients and the value of their time. 5 stars from me!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Amazing

I was in at the dealership browsing the cars on the lot, Sejad stepped outside to ask if I needed help within minutes of me stepping into the lot. He was very friendly and patient with me as I asked to look at multiple vehicles. I would recommended working Sejad to anyone in the market for a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great Experience

Worked with Sejad, had a absolute great experience. Was looking for a vehicle for my daughter and within moments he matched up my budget to a vehicle she absolutely loves. Would recommend Sejad as a salesperson and Acura of Johnston!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very positive experience

I would definitely recommend this dealership to others. They were cooperative and willing to work with you and very competitive. They didn’t try to talk you into all the extras like some dealerships do

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Top knotch service!

I had an amazing experience! I recently needed an oil change on my car and had the pleasure of working with the service manager, Matt. He was very helpful and informative and assured me my wait time would not exceed more than an hour. While in the waiting area he frequently checked in with me to update me on the status so that I knew exactly what work was being done on my car and when. After the service, Matt went over the diognostics of my car and was very helpful and informative to what needed done. The overall staff was very friendly and welcoming while I waited and offered me a complimentary beverage and made it for a top knotch experience! I highly recommend anyone to go to Acura of Johnston if you want to receive nothing less than the best service out there!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.