BMW of Dallas

4.5 out of 5 4.5
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 7:00 PM

BMW of Dallas Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 7:00 PM

Tuesday

7:00 AM - 7:00 PM

Wednesday

7:00 AM - 7:00 PM

Thursday

7:00 AM - 7:00 PM

Friday

7:00 AM - 7:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since October 2004

We make buying and selling your vehicle easy. The price you see is the price you pay. Every 1Price Pre-Owned Vehicle we

...

sell is one, no-haggle price and comes with a 5-day return policy*. Plus, we’ll buy your car and give you a check the same day, even if you don’t buy one from us. Now that’s easy. *Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.5 out of 5 4.5
929 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    November 18, 2019

    Max Gomez and Carrie Polito were fantastic. However, the transport company was terrible. The driver was not responsive and the car arrived two days late.... During transport, the driver had not properly secured the car and the rims were damaged in the process, further delaying delivery of my new vehicle. The transport experience was unacceptable, and thankfully Max and Carrie helped to remedy what they could. They each receive 10/10. Transport was a 0/10.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    November 14, 2019

    Jose was very much on top of things in terms of letting me know the status.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi, your comments keep us motivated and working hard for all our guests! Drive safe, and we'll see you on the road.

  • March 7, 2016

    Amazing attention to my needs. This dealership sets the bar.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We appreciate your response! Our greatest goal is for all our customers to feel that way when they drive away. If there is anything else we can do for... you, please give us a call. Safe (and fun) driving!

  • 1.0 out of 5
    November 12, 2019

    Horrible experience in regards to regular maintenance on a vehicle. Unfortunately it is the only BMW dealer close to me in Dallas, so I have had to use... them on multiple occasions. Very disappointing.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Erin, we regret your experience with us here, but are glad you brought this to our attention. We'd like the opportunity to make this up to you, so if ...you're willing, please contact our General Manager at (888) 240-7418. We hope to hear from you.

  • 5.0 out of 5
    November 11, 2019

    Derick Connelly,I want to take the time to thank you for your attention to my needs and those of my vehicle. The service that I have received from you... and others at your dealership has been excellent and I will certainly recommend you to my relatives and friends. Thank you once again. I sincerely appreciate the effort and attention that you have provided to me and my vehicle. Andy Sunderji

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Andy, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of Dallas and we hope... to be of service again in the future. Drive safe!

  • 5.0 out of 5
    November 11, 2019

    GREAT SERVICE.....Jesse did great by keeping us updated. Vehicle was ready earlier than expected......thanks Jesse...keep up the great work....

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate you taking the time to leave us a response, Ramos! Don't hesitate to call us if you ever need anything. Be safe on the road!

  • 5.0 out of 5
    November 8, 2019

    Our salesman Robert is absolutely the best ever! So professional !! And our service guy Victor is also excellent! They help to make the BMW experience... the absolute best in town!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cheryl, we're happy you found our staff to be so supportive during your experience here at BMW of Dallas. Thank you for your kind and wonderful review...; we are happy to pass along your comments to the team here at BMW of Dallas! We hope to be of service to you again in the future. Best wishes, BMW of Dallas

  • 5.0 out of 5
    November 7, 2019

    We had a wonderful experience at BMW of Dallas, especially with Tai. She was friendly, helpful and incredibly warm. We are so excited and happy with our... purchase!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Mg, it means so much to us that you chose our dealership! We're happy you found our staff to be so supportive during your experience here at BMW... of Dallas. We always strive to provide personable and excellent customer service. Thank you again for the review!

  • 2.0 out of 5
    November 7, 2019

    This was my first oil change with BMW of Dallas. I had a scheduled timed appointed and it still took an hour and a half to get an oil change.

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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you very much for sharing these comments, Terry. We'd like the opportunity to make this up to you, so if you're willing, please contact our Gene...ral Manager at (888) 240-7418. We hope to hear from you.

  • 5.0 out of 5
    November 6, 2019

    Reesh is amazing. I didn?t think I?d connect with another service person since Beth left but Reesh and I connected. I love BMW and their service.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see yo...u on the road.

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