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BMW of Dallas

(3,785 reviews)
Visit BMW of Dallas
Sales hours: 8:30am to 8:00pm
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Sales
Monday 8:30am–8:00pm
Tuesday 8:30am–8:00pm
Wednesday 8:30am–8:00pm
Thursday 8:30am–8:00pm
Friday 8:30am–8:00pm
Saturday 8:30am–6:00pm
Sunday Closed
2025 consumer dealer award
View 3 awards
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award
New (888) 336-9358 (888) 336-9358
Used (888) 336-9141 (888) 336-9141
Service (866) 527-8941 (866) 527-8941

Inventory

See all 904 vehicles from this dealership.

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About our dealership

This seller has been on Cars.com since October 2004.
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Reviews

(3,785 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Dallas from DealerRater.

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All the people were professional and very nice and

All the people were professional and very nice and helpful. Vehicle was very clean and what I wanted. I am very happy with the vehicle

All the people were professional and very nice and

All the people were professional and very nice and helpful. Vehicle was very clean and what I wanted. I am very happy with the vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I brought my BMW 430 in for service.

I brought my BMW 430 in for service. Tyler took great care of me, as always. Service was quick and thorough. My car was returned the same day. Excellent customer service at BMW mini of Dallas.

I brought my BMW 430 in for service.

I brought my BMW 430 in for service. Tyler took great care of me, as always. Service was quick and thorough. My car was returned the same day. Excellent customer service at BMW mini of Dallas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Catherine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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I brought my BMW 440 in for service.

I brought my BMW 440 in for service. Tyler took great care of me, as always. Service was quick and thorough. My car was returned the same day. Excellent customer service at BMW mini of Dallas.

I brought my BMW 440 in for service.

I brought my BMW 440 in for service. Tyler took great care of me, as always. Service was quick and thorough. My car was returned the same day. Excellent customer service at BMW mini of Dallas.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

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excellent service from Fernando Marquez, who set up the

excellent service from Fernando Marquez, who set up the service and got a vehicle from BMW. Also, excellent work by the technical people who install a new battery and did service inclusing oil change

excellent service from Fernando Marquez, who set up the

excellent service from Fernando Marquez, who set up the service and got a vehicle from BMW. Also, excellent work by the technical people who install a new battery and did service inclusing oil change

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Orlando, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Customer Service Rep Victor J.

Customer Service Rep Victor J. Took outstanding care of my car during this last service visit! although the car went in for one issue their attention to detail discovered another pending issue that was taking care now versus being stranded later on!

Customer Service Rep Victor J.

Customer Service Rep Victor J. Took outstanding care of my car during this last service visit! although the car went in for one issue their attention to detail discovered another pending issue that was taking care now versus being stranded later on!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Bob, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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Great experience!

Great experience! Easy buying process. Jaylin Lovelace was amazing. We went to two other BMW dealerships and BMW of Dallas really worked to get us the deal we were looking for.

Great experience!

Great experience! Easy buying process. Jaylin Lovelace was amazing. We went to two other BMW dealerships and BMW of Dallas really worked to get us the deal we were looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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Our associate was very friendly and knowledgeable.

Our associate was very friendly and knowledgeable. We were treated very well and appreciated all his jelp.

Our associate was very friendly and knowledgeable.

Our associate was very friendly and knowledgeable. We were treated very well and appreciated all his jelp.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

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Franscisco Torres Gonzalez is always a great help with

Franscisco Torres Gonzalez is always a great help with getting my car serviced quickly, explaining what needs to be repaired and why, and making sure I get it fixed correctly the first time. I always schedule my service with him because of the professional service he provides every time I drop off my car for service and always making sure I get a ride home or a service car.

Franscisco Torres Gonzalez is always a great help with

Franscisco Torres Gonzalez is always a great help with getting my car serviced quickly, explaining what needs to be repaired and why, and making sure I get it fixed correctly the first time. I always schedule my service with him because of the professional service he provides every time I drop off my car for service and always making sure I get a ride home or a service car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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Due to BMW recall, BMW Mini Dallas reached out to me with

Due to BMW recall, BMW Mini Dallas reached out to me with information regarding additional time slots dedicated to completing this work. The appointment and follow up process was great! The time at dealership was an amazing experience. My daughter and I decided to have lunch. We enjoyed ride service. Upon our return, the work was done and my bimmer was ready and squeaky clean. I have zero complaints. Mark was present, available and on point from the time I arrived to our departure. 5 Star plus!

Due to BMW recall, BMW Mini Dallas reached out to me with

Due to BMW recall, BMW Mini Dallas reached out to me with information regarding additional time slots dedicated to completing this work. The appointment and follow up process was great! The time at dealership was an amazing experience. My daughter and I decided to have lunch. We enjoyed ride service. Upon our return, the work was done and my bimmer was ready and squeaky clean. I have zero complaints. Mark was present, available and on point from the time I arrived to our departure. 5 Star plus!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Carol, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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Good facility, clean facility.

Good facility, clean facility. Helpful salesman. Good to be apply to apply for loan with car company. Warranty packages need to be better explained as far as the benefits and prices.

Good facility, clean facility.

Good facility, clean facility. Helpful salesman. Good to be apply to apply for loan with car company. Warranty packages need to be better explained as far as the benefits and prices.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Shaneka, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value, we hope you'll consider us again in the future!

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