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AutoNation Chevrolet Pembroke Pines

(1,653 reviews)
Visit AutoNation Chevrolet Pembroke Pines
Sales hours: 9:00am to 9:00pm
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Sales
Monday 9:00am–9:00pm
Tuesday 9:00am–9:00pm
Wednesday 9:00am–9:00pm
Thursday 9:00am–9:00pm
Friday 9:00am–9:00pm
Saturday 9:00am–9:00pm
Sunday 11:00am–7:00pm
New (877) 289-5564 (877) 289-5564
Used (888) 404-3083 (888) 404-3083
Service (888) 629-7909 (888) 629-7909

Reviews

(1,653 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Chevrolet Pembroke Pines from DealerRater.

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Within 30 seconds of our arrival, we were immediately

Within 30 seconds of our arrival, we were immediately approached by a friendly and helpful salesman who promptly took us to help us find a car that met our needs and quickly got us approved and on our way. We took our vehicle home the same day with little difficulty. What a great experience!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

Service Advisor Andrew Ramirez is always kind and

Service Advisor Andrew Ramirez is always kind and helpful. He makes it easy to ask questions and help make the best decisions in regards to upkeep and maintenance of our family vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Pembroke Pines! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! Take care!

My salesman Dana was amazing!

My salesman Dana was amazing! I love the car, but he is one of the reasons I chose to buy it at this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Just like my other experiences with the service

Just like my other experiences with the service department at Autonation Pembroke Pines, this last one was perfect. I dropped the car off in the afternoon and it was ready the next morning. Shiv was my service advisor and he was professional, informative and great with communicating the vehicle's status. A++++ all the way around.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

Super fast turnaround and great communication.

Super fast turnaround and great communication. Was directly informed about any issued and as soon as service was completed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

Good services, appointements on Time.

Good services, appointements on Time.Nice and clean waiting room. My technician explain everything.. i Will Come back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

We had the best experience buying our new 2023 Chevy Bolt

We had the best experience buying our new 2023 Chevy Bolt EUV with Angel Nieves! Highly recommend this dealership and especially working with Angel. We were in the market for a new car and really wanted to test drive/learn more about the Chevy Bolt EUV back in August. We called and spoke to Angel and he told us that they had some Bolt vehicles in stock to view. When we arrived to the dealership Angel greeted us right away and showed us the vehicle for a test drive. Angel was so easy to talk to and super informative. He wasn't pushy at all and gave us a sense of calm the whole time we were there. Not the typical feeling some car buyers get when visiting a car dealership. We soon put a request in to order our custom Bolt EUV and finally got it last week. It was 1000% worth the wait. Angel was always available and responsive to us in the waiting process. He would send updates often and when the big day finally arrived to pick up our vehicle it was a BREEZE. Thank you Angel, for helping us purchase our Bolt EUV and for being so great and easy to work with. You definitely made an impact on our buying experience. Appreciate you and AutoNation Chevrolet Pembroke Pines very much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Autonation Chevrolet Pembroke Pines! Don't hesitate to call us if you ever need anything. Be safe on the road!

Excellent service, fast too.

Excellent service, fast too. Gave me great deals on saving money for my car, I’m beyond grateful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

Shopping at AutoNation Chevrolet Pembroke Pines

Best customer service ever, recommend to everyone, thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, Thanks so much for the warm recommendation of the team here at Autonation Chevrolet Pembroke Pines.

Worst service person ever.

Worst service person ever. Duane is a rude staff member. Please contact me so I can formally make a complaint. Makes my whole service experience terrible!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Nushrath, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 644-5038 to discuss what we can do to help.