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Would not go back. While some employees were nice, overall the place is not pleasant and they try to intimidate you unless you entering into sale You... even have to pay for a cup of coffee
If anyone is thinking of buying a Ford I highly recommend Joe D’Angelo as your sales person. He was totally helpful , friendly, and knowledgeable without... being pushy. Ask for Joe at Park Cities Ford.
Joe D. was awesome and I appreciated his honesty. Great car buying process. I will be sending people to see Joe in the future. It was truly a smooth "no... hassler " process. ����
FAKE POSITIVE REVIEWS! Absolutely horrible experience. Was approached by multiple homeless individuals in the parking lot asking for money before even... making it inside. Wish I would've stayed outside! They were dishonest, wasted my time, and tried pulling some sneaky sale tactics on me. They were terrible! If you ever come across a positive review...good chance they wrote it themselves.
GO ANYWHERE ELSE! No deal is worth being mistreated, misled, nor having your time wasted. From the start, while test driving I was not allowed to go on... a highway. When it came to negotiating, they came back with something written in marker for THOUSANDS MORE than the asking price. After asking to see all the fees and taxes, they came back with another paper written in marker that had four numbers: "car, fees, tax, total." They said they DO NOT NEGOTIATE and that was the absolute best they could do. I didn't walk out, I ran! They were SHADY every step, and could not even show me the $1000 dealer fees they were trying to add-on in addition to tax, title, and license. RUN! RUN! RUN!
Excellent service with dedicated, capable staff. I was made comfortable while waiting, and my car was ready before promised. I would recommend Park Cities... to anyone.
I worked over the phone with an sales associate the better part of the morning, and worked out what I thought was a fair price on a truck, with the understanding... that the truck was clean and ready to go. The dealer said it would be ready to take home that evening, so I sent my Father over to check out the truck and finalize the deal. He got there and discovered the windshield was cracked, and the truck had some severe scratches down both sides. We were under the impression the truck was in good condition, not damaged. When we brought the issue up, the dealer said he could fix it, but would have to raise the price back up to list price. We had worked out the price based on the assumption this truck was like new! Not damaged! While the dealer did offer bring the price back down after we threatened to leave, I will never buy from this dealership. They failed to disclose the damage to the truck before we drives an hour to look at this vehicle; no telling what else they were trying to cover up. Overall, a very disappointing experience!
Kevin, We sincerely apologize about the misunderstanding regarding the truck in question. We do not ever try to purposely mislead anyone, and this sit...uation is no different. The sales associate made an honest mistake in not mentioning the windshield or the minor scratches most of which were able to be buffed out during the detailing process. When your father came to look at the truck it was just making it into the detail bay, was dirty, and shouldn't have been shown yet. I personally offered to discount the truck further than your original price, fill up your fathers gas tank for the drive out, and fix everything on the truck immediately upon hearing of the situation, without ever being threatened with your leaving. While we strive to be perfect, we do fall short from time to time, and apologize about any inconvenience this situation may have caused.
This team is the best! They pay attention to your wants and needs and not just what car they want you in. I've purchased 3 cars from them snd don't plan... on going anywhere else.
Juan Carlos Sierra es muy bueno en lo que hace. Lo recomendo a todos los hispanos que pregunten por el. Sabe todo el producto y los paquetes del las trocas.
WONDERUL SERVICE WITH JAMES DUNLAP, JUSTIN ODLE, JUSTIN GRIFFIS TO BEN IN SERVICE! I MOVED FROM SEWELL AND I TALKED MY FRIEND INTO MOVING ALSO FROM THERE.... THIS IS A GREAT TEAM.