Park Cities Ford Lincoln

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Reviews

Average Ratings

4.1
32 lifetime reviews.
  • Awesome Car buying experience!!!!

    I finally found the car I wanted for the price range falls in my budget. Alonzo was my salesman. With his great assistance, I was very pleased. ...


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    I finally found the car I wanted for the price range falls in my budget. Alonzo was my salesman. With his great assistance, I was very pleased. While I was waiting, other staffs kept checking on me. So I did not feel left alone. Overall, it was great experience and they gave me the best value on my trade in. Very happy!!!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • waste of time

    Want to look at a used truck that was on website to find it was sold it was my first time going there and my last time


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    Want to look at a used truck that was on website to find it was sold it was my first time going there and my last time

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Great service

    I was looking for a 2016 with low miles. Found one on the internet located at this dealer. We communicated via phone and email. Friendly and very ...


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    I was looking for a 2016 with low miles. Found one on the internet located at this dealer. We communicated via phone and email. Friendly and very helpful. I have not yet purchased a vehicle. Will consider using this dealer due to their professionalism while working my deal.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did not make a purchase
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  • Joe D'Angelo was great!

    Joe made us feel completely relaxed when my mom and I went to buy a Ford Fusion. We had already had a couple of bad experiences at dealerships so ...


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    Joe made us feel completely relaxed when my mom and I went to buy a Ford Fusion. We had already had a couple of bad experiences at dealerships so we were so thankful to deal with someone who was nice. He didn't try any tricks or anything. He helped us get us the car we wanted and then get out. It was great!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Timed!

    My son and I had an appointment an another dealership that did not go well, so we left still in search of a pre-owned Ford Fusion. We headed towar...


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    My son and I had an appointment an another dealership that did not go well, so we left still in search of a pre-owned Ford Fusion. We headed toward Lemmon avenue and saw Park Cities Ford and gave it a try. We were greeted by Joe D'Angelo and he was excellent from start to finish! I was dreading the long car buying experience and he promised he could have us in and out in 45 minutes. So I tested him and set the timer on my phone! He was so good natured and just had fun with my joke, but truly even with financing the whole experience was done and over in an hour and a half! Record time for me and pleasant all the way around. I also really appreciate the finance department being nice and quick. That's usually the part I dread the most! Best and shortest experience I've ever had purchasing a car! Thank you Joe!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • GREAT BUYING EXPERIENCE

    JOE D'ANGELO, WITH RANDALL REED'S PARK CITIES FORD LINCOLN, WAS EXCELLENT IN CUSTOMER SERVICE AND MADE THE CAR BUYING EXPERIENCE AN UNFORGETTABLE...


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    JOE D'ANGELO, WITH RANDALL REED'S PARK CITIES FORD LINCOLN, WAS EXCELLENT IN CUSTOMER SERVICE AND MADE THE CAR BUYING EXPERIENCE AN UNFORGETTABLE ONE! HE'S PERSONABLE AND VERY PROFESSIONAL! HE'S THE GUY TO GO TO! THANK YOU MR. D'ANGELO!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Repair service

    Purchased a new car from dealer, fond that an exterior part needed to be replaced, a two hour job at most by Ford specifications, was required to ...


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    Purchased a new car from dealer, fond that an exterior part needed to be replaced, a two hour job at most by Ford specifications, was required to leave it over night, next day they called and said the wrong part had been ordered. Would have to go through the entire process again. Poor management by Service Department.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Worse service experience ever

    Terrible service - one week out of warranty and they found three things in need of repair. Car was way under the 36,000 miles but wouldn't even ma...

    Dealer Response

    Larry, Thank you for making us aware of your experience. We are more than willing to see if additional assistance is available to you, but we nee...


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    Terrible service - one week out of warranty and they found three things in need of repair. Car was way under the 36,000 miles but wouldn't even make the call to ford to see if they would cover the items, radio, battery and windshield washer reservoir. Then mysteriously, 3 days the exhaust is loose and noisy and clamp gone. Who knows?

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Larry, Thank you for making us aware of your experience. We are more than willing to see if additional assistance is available to you, but we need to visit with you first to collect the necessary information in order to investigate the possibility. Please contact our Service Manager, Mike McConnaughey at MMcconnaughey@PCFord.com or (214) 762-7055. We look forward to hearing from you soon!


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  • Just bought 4 vehicles

    From the initial phone call to us from Travis Grant our sales person, then to Mike Hays for coming to our office to appraise our four (4) trade in...


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    From the initial phone call to us from Travis Grant our sales person, then to Mike Hays for coming to our office to appraise our four (4) trade ins, then to Chad Lower for working the numbers and getting us great financing so we could make the deal happen to purchase four (4) new vehicles, then to Carlo Aguilar who was able to get us in and out quickly even with the paper work necessary when doing a four (4) trade-in/ purchase, the Team at Park Cities is WORLD CLASS. We now have six (6) FORD vehicles in our small business fleet and consider Park Cities Ford our "Transportation Partner". It's important to note that as a small American business we are proud to have traded our Lexus's in for FORD's AMERICAN MADE. Kudos to Ford and Randall Reed's Park Cities Ford.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • JORDAN COUCH *Thanks for making a great experience

    Jordan Couch at "Park Cities Ford" went above & beyond in helping me with my auto-needs. To say the least, I made two phone calls sharing what I w...


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    Jordan Couch at "Park Cities Ford" went above & beyond in helping me with my auto-needs. To say the least, I made two phone calls sharing what I wanted, went online & filled out credit-app, & Jordan did the rest. Also, I was treated with utmost consideration by all members of staff at "Park Cities" from finance, sales, and delivery process. They gave me a very aggressive finance rate & we had "ZERO back & forth". If you want a "hassle-free car buying experience", call Jordan Couch. You will be glad you did as I do not feel compelled usually to give such kudos.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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