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Reviews

Average Ratings

4.5
371 lifetime reviews. Includes reviews of Mercedes-Benz of Plano from DealerRater.com
  • Uptown Dallas Buyer

    I recently leased a 2016 S Class Coupe from MB of Plano. It was by far the easiest transaction I've ever had when buying or leasing a new car. The...

    Dealer Response

    Congrats on your S Coupe! What an amazing car to take home. We appreciate the kind note and look forward to serving you again when the time comes....


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    I recently leased a 2016 S Class Coupe from MB of Plano. It was by far the easiest transaction I've ever had when buying or leasing a new car. They gave me the price I wanted and the most attractive lease versus all MB dealers in Texas. Stephen Gleason was fantastic.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congrats on your S Coupe! What an amazing car to take home. We appreciate the kind note and look forward to serving you again when the time comes. Enjoy the S-Coupe! Thanks again!


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  • Great working with Steve and for his Sales/Lease expertise!
    March 23, 2017

    Want to thank and commend Steve Sichterman for taking extra steps to assist and guide us in our sales/lease process! Great Job Steve ! We've been ...

    Mercedes-Benz of Plano

    We sure appreciate your kind endorsement of your experience with Steve! We're so pleased he was able to get you in the car you desired and was abl...


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    Want to thank and commend Steve Sichterman for taking extra steps to assist and guide us in our sales/lease process! Great Job Steve ! We've been very happy with the choices presented, and easily deciphering the numbers in a complex lease transaction (and with old lease turn-in). We also really thank him, and dealership for helping us towards 2017 vehicle purchase - and how smooth the whole process made-out to be ! Steve and MB Plano teams have taken extra-steps, care -- 'bend over backwards' to happen a deal to meet our needs: vehicle suitability as well as financial budget! (infact, TWICE in a row!) Thank you!

    Does recommend this dealer
    Mercedes-Benz of Plano

    We sure appreciate your kind endorsement of your experience with Steve! We're so pleased he was able to get you in the car you desired and was able to assist all along the way. We hope you're enjoying the new car as much as anticipated and want you to know we look forward to seeing you in the service drive when it comes time! Thanks again!


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  • Love My Car!
    March 18, 2017

    Just had a wonderful service experience. A few months ago Chris Peters in Sales helped me out with my first Mercedes and when it came time for th...


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    Just had a wonderful service experience. A few months ago Chris Peters in Sales helped me out with my first Mercedes and when it came time for the first service he was there to help arrange the appointment. Everything has been very pleasant and professional. I can't think of any part of the business (Sales, Finance, Service) that hasn't been top notch.

    Does recommend this dealer

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  • Superb Sales and Service Experience
    March 18, 2017

    Having just had my first scheduled maintenance completed reminded me what a great experience this dealership has been. A couple of months ago our...

    Mercedes-Benz of Plano

    Mark, thanks for servicing with us. We're so pleased to hear that Chris was able to assist you in sales and we look forward to serving you again o...


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    Having just had my first scheduled maintenance completed reminded me what a great experience this dealership has been. A couple of months ago our salesman, Chris Peters, did such a fabulous job helping my wife with her first Mercedes for our anniversary that I decided a week later to come back and get one too! From Sales, Service, Finance, etc. the experience has been such a positive eye opener. This place really impresses!

    Does recommend this dealer
    Mercedes-Benz of Plano

    Mark, thanks for servicing with us. We're so pleased to hear that Chris was able to assist you in sales and we look forward to serving you again on your next visit. Don't be a stranger. Thanks again!


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  • Mercedes benz
    March 17, 2017

    Mercedes Benz is a very classy high end dealership with a great staff and excellent service. My dealer mike worked out a deal with us and was very...

    Mercedes-Benz of Plano

    We appreciate your kind note and are pleased to hear that Michael has been able to assist you. Let us know when we can serve you next! Have a grea...


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    Mercedes Benz is a very classy high end dealership with a great staff and excellent service. My dealer mike worked out a deal with us and was very compliant with our needs as consumers. I would recommend highly !

    Does recommend this dealer
    Mercedes-Benz of Plano

    We appreciate your kind note and are pleased to hear that Michael has been able to assist you. Let us know when we can serve you next! Have a great rest of your weekend. Thanks again!


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  • Buying quality used luxury vehicle

    This was my most pleasurable car buying experience EVER! I didn't feel pressure, and Dana Menace is the MOST professional, informative sales perso...

    Dealer Response

    Sherrie, thank you for the kind note! We are so pleased to hear that Dana was able to assist you in a professional manner! We look forward to serv...


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    This was my most pleasurable car buying experience EVER! I didn't feel pressure, and Dana Menace is the MOST professional, informative sales person I've ever had. The entire staff was very helpful and professional, they made me appreciate my purchase and I am a very happy consumer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Sherrie, thank you for the kind note! We are so pleased to hear that Dana was able to assist you in a professional manner! We look forward to serving you again next time. Have a great week!


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  • Follow-On Purchases
    March 7, 2017

    I have worked with Mike Bilicki over the years and his business acumen is top notch. He always has the best interest of his clients and that has ...

    Mercedes-Benz of Plano

    Thank you for shopping with us and taking the time to let us know about your experience with Mike! We appreciate your business over the years and ...


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    I have worked with Mike Bilicki over the years and his business acumen is top notch. He always has the best interest of his clients and that has been proven over and over again from the cars I have bought from him. I will continue to utilize Mike for future purchases and will definitely recommend him to my friends and family should they be in the market for a car. Thanks, Bill Frost

    Does recommend this dealer
    Mercedes-Benz of Plano

    Thank you for shopping with us and taking the time to let us know about your experience with Mike! We appreciate your business over the years and look forward to continuing the relationship for many years into the future. Thanks again!


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  • Very quick and complete response

    I inquired about a specialty car online and they did a fantastic job in responding with more information than I had even asked for...

    Dealer Response

    Jim, thanks for inquiring about a vehicle! We appreciate the opportunity to serve you and earn your business. Let us know if there is anything we ...


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    I inquired about a specialty car online and they did a fantastic job in responding with more information than I had even asked for...

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jim, thanks for inquiring about a vehicle! We appreciate the opportunity to serve you and earn your business. Let us know if there is anything we can do to further assist you! Thanks again and see you next time!


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  • Very helpful. Top notch service

    I visited the dealership on several occasions and the representatives were very helpful, knowledgeable and courteous.

    Dealer Response

    Jonathan, thanks for stopping in to shop with us! we're pleased to see you had a 5-star experience and look forward to serving you again next time...


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    I visited the dealership on several occasions and the representatives were very helpful, knowledgeable and courteous.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jonathan, thanks for stopping in to shop with us! we're pleased to see you had a 5-star experience and look forward to serving you again next time. Have a great week and don't be a stranger!


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  • Great experience

    I stopped in to MB of Plano to look at a used car that I saw online. Eddie came out and greeted me and my son. The car was an amazing deal but I w...

    Dealer Response

    Cindy, thank you for the kind mention of your experience with Eddie! We appreciate you taking the time to stop by our page and let us know your ex...


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    I stopped in to MB of Plano to look at a used car that I saw online. Eddie came out and greeted me and my son. The car was an amazing deal but I wasn't quite ready to make a decision. Eddie was so nice and professional. You could tell that he was such an honest and genuine person. He kept in touch with me about the availability of the car. I ultimately waited too long and lost out on a great deal but I wanted to thank Eddie for his kindness and for his help.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Cindy, thank you for the kind mention of your experience with Eddie! We appreciate you taking the time to stop by our page and let us know your experience was 5-star! We look forward to seeing you in the service drive when the time comes and want you to know we're always here to assist in the mean time! Thanks again and see you next time!


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