Reviews

Average Ratings

5.0
16 lifetime reviews.
  • Awesome Service

    Everything went very smooth and easy. The price they quoted me was in the price range we were looking at. Would definitely recommend to others.

    Dealer Response

    Thank you for sharing your experience, Jes. We thank you for being a Sewell customer, and we look forward to serving you again.


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    Everything went very smooth and easy. The price they quoted me was in the price range we were looking at. Would definitely recommend to others.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience, Jes. We thank you for being a Sewell customer, and we look forward to serving you again.


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  • Great Service - Best Car Buying Experience

    They really took care of me and my wife. They offered a fair price right off the bat and we didn't have to haggle to get a good deal.

    Dealer Response

    Thank you for sharing your experience. We are glad to hear you were taken care of, and hope to see you again soon.


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    They really took care of me and my wife. They offered a fair price right off the bat and we didn't have to haggle to get a good deal.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you for sharing your experience. We are glad to hear you were taken care of, and hope to see you again soon.


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  • Love my Outback!

    After reading reviews about high safety ratings of the Subaru Outback, I stopped in to test drive one at Sewell. It had been a stormy afternoon, a...


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    After reading reviews about high safety ratings of the Subaru Outback, I stopped in to test drive one at Sewell. It had been a stormy afternoon, all of the new models had been moved indoors due to possible hail but the salesperson I was assigned, Charles, met me at the front desk and was incredibly gracious. He found an Outback for me to drive and I liked that he was not pushy! I went home, did some research online and Charles & the Sewell team were able to get the pricing I was looking for. Everyone at Sewell has been great to deal with - they have customer service down to a science! I have been driving my 2016 Subaru Outback for 2 months now and I could not be happier!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Purchased 2016 Outback

    We are thrilled with our buying experience at Sewell Subaru. We emailed for a week getting prices and the value of our trade in with Michael Sparr...


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    We are thrilled with our buying experience at Sewell Subaru. We emailed for a week getting prices and the value of our trade in with Michael Sparr. He was very courteous and efficient. We visited the dealership to test drive an Outback on Friday night. Michael was not there so Julian Rojas helped us. He was never pushy. He was very knowledgeable and answered our questions and let us test drive an Outback. Julian let us make up our minds without being pressured. We purchased the Outback and are overjoyed with it. It lives up to the Subaru reputation of quality and safety. Thank you Michael and Julian for making our decision to purchase the Outback so easy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great Service!

    My wife and I have searching for a new car and contacted Lindsey Aymx at Sewell. I told her what we were looking for, and she sent a quote that wa...


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    My wife and I have searching for a new car and contacted Lindsey Aymx at Sewell. I told her what we were looking for, and she sent a quote that was much lower than expected. We arranged a time to go and drive the car. Upon arrival we were immediately greeted and taken to the car. Unfortunately we were not big fans of the car and told Lindsey that we were going to have to try another brand somewhere else. She was very understanding and never at any point tried to pressure us into something we didn't want. I was disappointed because this dealership has their act together and I would have loved to have worked with them. Even though we did not purchase a car there I would highly recommend Lindsey and this dealership.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Sewell Subaru

    I resently bought a 2014 Subaru XV Crosstrek, and the buying experience with Sewell Subaru was outstanding. They were exstreamly courteous and pro...


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    I resently bought a 2014 Subaru XV Crosstrek, and the buying experience with Sewell Subaru was outstanding. They were exstreamly courteous and professional. The environment was modern and very relaxing. Everyone there were very helpful and patient. They offer free loan cars if your car needs to stay for an extended period and free car washs witch include vacuuming the interior, for the entire time you own the vehicle you purchase from them. The buying process was quick and easy. I will definitely be buying another Subaru from Sewell Subaru in the future.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Best car buying experience ever!

    I recently purchased a pre-owned VW Golf TDI from Sewell Subaru and can't believe what a stress-free, pleasant experience it was. Paul Kim was cal...


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    I recently purchased a pre-owned VW Golf TDI from Sewell Subaru and can't believe what a stress-free, pleasant experience it was. Paul Kim was calling my phone the instant I sent in an inquiry email from an alert I'd received. He was courteous and friendly, both on the phone and in person. The car was priced very fairly and they worked with me to get it within my budget and finalized a deal that was beyond my expectations. Great coordination between Sales and Financing. The dealership staff were all friendly and the premises were spotlessly clean and welcoming. The follow-up customer service, from both Paul Kim and another staff member, convinced me that Sewell really does want customers for life. Well, I am now a Sewell customer for life and will recommend their dealerships to anyone looking for an exceptional buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Best car buying experience ever!

    I recently purchased a pre-owned VW Golf TDI from Sewell Subaru and can't believe what a stress-free, pleasant experience it was. Paul Kim was cal...


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    I recently purchased a pre-owned VW Golf TDI from Sewell Subaru and can't believe what a stress-free, pleasant experience it was. Paul Kim was calling my phone the instant I sent in an inquiry email from an alert I'd received. He was courteous and friendly, both on the phone and in person. The car was priced very fairly and they worked with me to get it within my budget and finalized a deal that was beyond my expectations. Great coordination between Sales and Financing. The dealership staff were all friendly and the premises were spotlessly clean and welcoming. The follow-up customer service, from both Paul Kim and another staff member, convinced me that Sewell really does want customers for life. Well, I am now a Sewell customer for life and will recommend their dealerships to anyone looking for an exceptional buying experience!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • not "obsessed with service"

    The friendliness of the dealership was great I was helped out quickly and efficiently. The car I went to look at was a 07 Impreza wagon. Before I ...

    Dealer Response

    Dear Valued Guest, Sewell takes customer service very seriously, and I apologize if you don't feel you received the service that we are dedicated...


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    The friendliness of the dealership was great I was helped out quickly and efficiently. The car I went to look at was a 07 Impreza wagon. Before I go any further let me give you my back ground. I am a mechanic and have been for the last 12 years I am not an auto mechanic but a graphic arts mechanic. I have always had used cars this Subaru is my 7th car and I have owned. The Impreza was exactly as it was stated in the add minus the smoke smell the took my breath away when I open the door, I am not a smoker but I decided to give the car a test drive any way do to it was a standard and it was what i was looking for plus it only had 38k miles on it which is amazing for 6 year old car. It test drove well and seemed to be everything they stated as a Sewell pre owned vehicle. I have never purchased a used car from a dealership nor have I purchased a smokers car. I talked to Chase about this worry I had and he assured me with 3 to 4 treatments they could get that smell out. I took him at his word. After the purchase of the car it came with a full coverage warranty for the first 1k miles not much but still lets you get anything fixed that you might find in that first month. around 947 miles it developed a problem where it would not start every time and the way I can get it to fire up is by leaving the key in the start position and then pump the clutch as if the proximity switch had a bad connection and or needed to be adjusted and set correctly. I took the car to the dealership to use that 1k warranty I showed the problem to Chase and he witnessed it but the problem is intermittent very much so. They kept it for a week and said they could not find anything wrong with it even though an employ of the company witnessed it. I needed my car back so I went to pick it up. As soon as it hit 1k they were done with the problem but it would still come and go but they wanted to charge now to fix it. Since I have purchased the vehicle about 1 year ago today I have had to replace the ignition coils, the battery, the ac is no longer charger and cold, it still smells of smoke, the starting problem still occurs randomly, it has a squeaking noise when I release the clutch pedal almost like a faint horn honking from behind me and the cd player no longer excepts cd’s. This is all with in less than a year. I don’t expect to get a cherry every time I buy a used car but I do expect a little more from a company that is "obsessed with service" there words not mine. So I asked chase to only fix the starting problem the one that he witnessed while it was under warranty and the one they said they couldn’t find. His reply was they couldn’t do it under warranty, but they could somehow magically fix it now but it would be at an associate’s rate and they would diagnose it for free. every one diagnoses any car for free if the work is done there, I declined and instead just ask them to go through the car and diagnose all the problems for free and I can fix them myself being I do not trust them with there skill set they have shown, do to they could not fix it the first time and couldn’t check for leaks in the ac system before they charged it letting it only last a year. After I asked for this basic service that most dealerships will do for 100 bucks bumper to bumper inspection he did not even reply back and or make an attempt to compromise. I don’t think I asked for too much. I personally would never suggest any one to purchase there vehicle there for they charge a premium price for the car that is not ready to be sold and then they won’t fix a problem they couldn’t find in tell the warranty is up If you want a Subi go to another shop, if you want any car I would not suggest this dealership On a side note there cookies in the waiting room are awesome!!! Jacob

    Does not recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Dear Valued Guest, Sewell takes customer service very seriously, and I apologize if you don't feel you received the service that we are dedicated to providing. Please call 214-902-6000 or email me at dveling@sewell.com so we can discuss your experience. Sincerely, Doug Veling General Manager


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  • Used car customer

    Helpful, professional, respectful, and low pressure sales approach. Very knowledgeable about the brand, both Subaru and dealership. Clean, modern ...


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    Helpful, professional, respectful, and low pressure sales approach. Very knowledgeable about the brand, both Subaru and dealership. Clean, modern facilities with nice inventory.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?

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