Skip to main content

Sewell Subaru

(70 reviews)
Visit Sewell Subaru
Sales hours: 8:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:30am–7:00pm
Tuesday 8:00am–8:00pm 7:30am–7:00pm
Wednesday 8:00am–8:00pm 7:30am–7:00pm
Thursday 8:00am–8:00pm 7:30am–7:00pm
Friday 8:00am–8:00pm 7:30am–7:00pm
Saturday 8:00am–6:00pm 7:30am–5:00pm
Sunday Closed Closed
New (214) 483-1561 (214) 483-1561
Used (214) 483-1990 (214) 483-1990
Service (877) 260-0091 (877) 260-0091

Reviews

(70 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sewell Subaru from DealerRater.

Want to share your experience with this dealership?

Write a review

I bought my first Subaru a few months ago and selected

I bought my first Subaru a few months ago and selected Sewell based on their inventory and interest rate special. I had a great experience and Jack Baldwin was great to work with. I also actually liked the finance guy Jordan, too, and that’s saying something. Honestly they made it a fun experience. (Also James, who was interning with Jack).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Dear Ms. Kelly, Thank you so much for your kind words. We are so glad you had a great experience with Jack Baldwin, Jordan Mainer, and James Draper. We want to thank you for being a Sewell customer, and we look forward to serving you again. Sincerely, Sewell Subaru of Dallas

The Subaru WRX is a fantastic car, underrated and not

The Subaru WRX is a fantastic car, underrated and not well known. So much fun!! This is my first sports car and has a Sports mode that kicks it into overdrive. Very reasonable for a sports car. My salesman, Nathan worked with me as I didn’t have much to put down. We agreed to refinance in 3 months.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Mr. Betten, Thank you so much for taking the time to share your wonderful experience with us. We are thrilled to hear that Nathan Valdez was able to work with you during your purchase of your new Subaru WRX. We hope you enjoy your new vehicle and look forward to working with you in the future. Thank you so much for being a Sewell customer! Warm regards, Sewell Subaru of Dallas

I highly recommend Summer Lopez at Sewell Subaru.

I highly recommend Summer Lopez at Sewell Subaru. She was a pleasure to work with and made the car buying process so easy and convenient! Sewell Subaru is also a great environment and very professional. I have two kids and a crazy schedule so fitting in car buying wasn't easy or something I looked forward to. She would text me updates, send details via text, she was so kind, she never made me feel bad when I'd come in super late to our scheduled meeting times, there was no pressure just information to ensure I made the correct car buying choice. She was experienced, informed and down to earth. I cannot recommend seeking her out and Sewell Subaru's dealership highly enough!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Emily L., thank you for sharing your positive experience with Summer Lopez! We are thrilled to hear that her dedication and professionalism made your car buying process seamless and enjoyable. Your recommendation means a lot to us, and we look forward to serving you again in the future. Thank you so much for choosing Sewell!

This dealership lists cars on their website as available

This dealership lists cars on their website as available that are actually already sold and therefore unavailable. Presumably this is to get you in the door so they can sell you a different car. It is misleading and a waste of your time trying to guess if a given car is actually available. At best, this is sloppy recordkeeping, and at worst it is deceptive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dear Mr. Matthew, We completely understand your frustration, and we sincerely apologize for any inconvenience this has caused. It’s important to us that our customers have a smooth and transparent experience, and we’re sorry if we fell short. Your feedback is invaluable, and we’ll work to improve our listings to ensure they accurately reflect our inventory. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future! If you would like to share any additional feedback; please feel free to call me at 214-366-7027 or email me at kkimrey@sewell.com. Sincerely,                                                Kane Kimrey Sales Manager Sewell Subaru of Dallas

We were a returning customer that became a client on

We were a returning customer that became a client on March 31st. We had previously worked with D. Oguntona, and he made our experience very enjoyable and fun. We highly recommend D. and Sewell Subaru.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robert, thank you for your kind recommendation. We are thrilled to hear that D Oguntona provided exceptional customer service for you. It was a pleasure serving you and thank you for retuning to Sewell.

I had the absolute pleasure of working withTad Brinkley

I had the absolute pleasure of working withTad Brinkley at Sewell Subaru, and I can't recommend him highly enough! From the moment I walked into the dealership, he made me feel completely at ease. No pressure, no gimmicks—just honest, transparent information. What really stood out to me was his commitment to understanding my needs and explaining the car I was looking at for my lifestyle and budget. He took the time to explain all of my options thoroughly and answered every question I had, making sure I was confident and comfortable with my decision. Throughout the entire process,Tad Brinkley went above and beyond to ensure I had a smooth, stress-free experience. He was patient, professional, and incredibly knowledgeable about the car I was interested in. His customer service was outstanding—he genuinely cared about making sure I was happy with my purchase, and it was clear that he wasn’t just trying to make a sale, but build a long-term relationship with his customers. I left the dealership feeling excited about my new car, knowing I got the best deal possible, all thanks to Tad Brinkley. If you're in the market for a new or used car, I highly recommend working with him. He’s a true professional and an asset to Sewell Subaru! I will be a Sewell customer for all my car purchases!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We are grateful to have earned your trust and loyalty. We will share your incredibly kind words with Tad Binkley and the team. We hope you enjoy your new vehicle! Welcome to the Sewell family, and we look forward to serving you again.

I contacted a few dealerships during this shopping

I contacted a few dealerships during this shopping experience and Sewell was, by far, the most professional with no games. They were easy to deal with and delivered the car to me in Houston. Missing one star for a door ding that was not reported in the ad and bugs on the grill from transport from Dallas to Houston. The car should have been run through Make Ready before delivery to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your experience, Mr. Heaton. We will pass along the feedback to Lindsie King, Andrey Saparov, and the Sewell Subaru of Dallas team. Thank you for choosing Sewell; we look forward to serving you again.

SALES PEOPE NEVER CALLED WITH PRICNG AND NEVER RETURNED

SALES PEOPE NEVER CALLED WITH PRICNG AND NEVER RETURNED CALL.TO CUSTOMER. POOR CUSTOMER SERVICE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a wonderful experience!

Kay was our salesmsn and he was the best! He showed us everything to us and keeps following up with to see if there is anything we need. I now know why the commercials are they way people say. Not only is the dealership good Kay is the BEST and will do any for you. So if you are looking for a car go look him up! You will be glad you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you, Candy. We are glad you had a great experience with Kay Juperatum. We hope you enjoy your new vehicle. Thank you for choosing Sewell; we look forward to serving you again.

This is my first time being a Sewell customer. I’ve seen...

This is my first time being a Sewell customer. I’ve seen the commercials for years and wondered if it’s as good as the commercials say well it’s is. I’m a Sewell customer for life now. We purchased a 2021 Subaru Crosstrek it was the easiest car purchase ever.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Tjsims67. We are glad you had a great experience with JD Rose and the team at Sewell Subaru of Dallas. We hope you enjoy your new Subaru Crosstrek. Thank you for choosing Sewell; we look forward to serving you again.