Englewood Cliffs Cadillac

4.3 out of 5 4.3

Reviews

4.3 out of 5 4.3
29 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 15, 2019

    Once you drive into Englewood Cliffs Cadillac you are warmly welcomed by the people that check you in as well as The Service Manager Tom and Diane. They... are both so nice and knowledgeable. The tech’s are the best and always rectify any and all problems. Also the cleanliness of the facility is impeccable. Jeff Kaplan

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questi...ons, please reach out!

  • 1.0 out of 5
    December 15, 2018

    I'm there today for oil change . The only advisor is a lady and super rude.I never talk some car service advisor rude like her.already Complaint with cadillac.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 1 found this review helpful. Did you?
    Dealer Response

    Hi Michael, my apologies for your experience in my service department. I would like to discuss this further with you. Please call me when you have a... moment. Tom Fontana 201-568-4800 x5410

  • March 7, 2018

    I found the perfect XT5 for my wife while browsing the ECC website on a Sunday. Unfortunately, while visiting the dealership on Monday, I was informed... that the vehicle had been sold late on Saturday. -- NOT TO WORRY! Peter Bellucci & Staff immediately located an exact match to the first vehicle. ---Problem Solved! Thank You again to Peter, Steve, Zuly & Evelyn for a wonderful experience. DFD

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We're thrilled that our team was able to help you find the exact vehicle that you were looking for. It's great to know that you had a wonderful experi...ence. Congratulations on the Cadillac XT5, and we hope to serve you again in the future.

  • 5.0 out of 5
    April 11, 2018

    Sales people Pete and Chris made this a very pleasant experience. Not a typical car sales experience in a good way... explained everything clearly and... gave great suggestions

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi there, thank you for your great review! We are thrilled to learn Pete and Chris provided you with a very pleasant experience! We appreciate your bu...siness and look forward to serving you again in the future.

  • 5.0 out of 5
    April 10, 2018

    To: Steve Tancona , Gen Mgr / Jerome Barnes, Salesman Thank you for taking the time out of your day to transport my brother Donny’s Buick to me on Thursday,... April 5. Knowing how very busy you are I appreciate your going out of your way to deliver the car to me. As his sister, I am so grateful for his generosity in giving me such a wonderful gift. Again, please know that I am very thankful for your help in organizing the delivery of the car.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Ginny, thank you for sharing your five-star review! It's great to hear Steve and Jerome provided you with exceptional service! It was a pleasure worki...ng with you. We truly appreciate your business and hope to see you again soon!

  • 5.0 out of 5
    March 12, 2018

    We had a Great Experience with Christopher Vartanian. We drove from Indiana to New Jersey and went off of Christopher's recommendation on the Buick that... they had listed. He was great about getting us all of the information on the car. He went over and above by sharing with us. I would highly recommend this dealership and also Christopher Vartanian.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Lorell, thank you for the recommendation! Christoper was happy to help you during your experience with us. Your satisfaction is our top priority, a...nd it's great to know that you had a five-star visit. If you need anything else, then please let us know.

  • 5.0 out of 5
    October 10, 2017

    friendly, helpful, and patient, lot's of beautiful used cars to choose from...great dealership...

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thank you Eugenia!

  • 5.0 out of 5
    July 25, 2017

    This is the second time that I leased a Cadillac through Englewood Cliffs Cadillac and again I was not disappointed. Everyone was very helpful, professional... and courteous from start to finish. They made sure that I was 100% satisfied and that I was happy with my lease. Their team is great! Thank you to Steve, Edward, Rick and Evelyn for a smooth and easy process of getting me out of my SRX and into my new XT5!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your review!!! Enjoy your new XT5!

  • 5.0 out of 5
    April 16, 2017

    Very easy to buy a car at this dealership. Very profesional.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you! Enjoy your vehicle!

  • 4.0 out of 5
    February 25, 2017

    I found what I was interested in on cars.com, but it must have been an outdated post. When I called they were helpful, but unable to find the listing... anywhere. I was looking for a Wagon and was getting steered towards SUV's. Continuing the search.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi JazzNinja, thank you for your review. Thank you for your understanding. We found the internet glitch and fixed the problem for the future. Please... let us know if there is anything else we can help you with. Steve Tancona, General Manager.

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