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Reviews

Average Ratings

4.9
84 lifetime reviews. Includes reviews of Englewood Cliffs Cadillac from DealerRater.com
  • Great Dealer Ship Buying experience

    This dealership bent over backward to give me a good deal. My salesman Onur is an enthusiastic and impressive salesman. When I explained to him ...

    Dealer Response

    Hi Joseph, thank you for your review. We are excited to have you part of our Cadillac family! Steve Tancona, General Manager.


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    This dealership bent over backward to give me a good deal. My salesman Onur is an enthusiastic and impressive salesman. When I explained to him that I would not be able to pick up my car for 2 weeks he personally delivered to my house. That's a salesman! The facilities are beautiful and all the sales and service staff very friendly and helpful. This should be the model for all Cadillac dealerships.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hi Joseph, thank you for your review. We are excited to have you part of our Cadillac family! Steve Tancona, General Manager.


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  • Amazing experience
    June 22, 2017

    Mike was knowledgeable and very energetic. He listened to what we needed and wanted and exceeded our expectations. We would definitely recommend h...

    Englewood Cliffs Cadillac

    Crystal, thank you for sharing your experience. We are so thrilled to hear that you had a wonderful experience with Mike. We appreciate your busin...


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    Mike was knowledgeable and very energetic. He listened to what we needed and wanted and exceeded our expectations. We would definitely recommend him to our friends and family!

    Does recommend this dealer
    Englewood Cliffs Cadillac

    Crystal, thank you for sharing your experience. We are so thrilled to hear that you had a wonderful experience with Mike. We appreciate your business with us and enjoy having you as a customer. Don't hesitate to call if you have any questions for us.


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  • W@lmllawyers.com
    June 15, 2017

    Mike is knowledgeable, energetic and motivated. However, he still let me ask about what I wanted to know, not what he wanted to sell. He is Cadill...

    Englewood Cliffs Cadillac

    Thank you so much for the pleasant review. I'm pleased that Mike was knowledgeable and attentive to your needs. Thank you for sharing about your e...


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    Mike is knowledgeable, energetic and motivated. However, he still let me ask about what I wanted to know, not what he wanted to sell. He is Cadillac level!

    Does recommend this dealer
    Englewood Cliffs Cadillac

    Thank you so much for the pleasant review. I'm pleased that Mike was knowledgeable and attentive to your needs. Thank you for sharing about your experience. It was a pleasure to have you come see us.


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  • Very good experience!
    June 13, 2017

    Michael was very helpful and knowledgeable and made my experience as enjoyable as possible. I would recommend to anyone to see him if they were i...

    Englewood Cliffs Cadillac

    We appreciate your feedback! We're happy to hear that Michael provided you with such great service. We hope to see you again, please let us know...


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    Michael was very helpful and knowledgeable and made my experience as enjoyable as possible. I would recommend to anyone to see him if they were interested in Cadillac.

    Does recommend this dealer
    Englewood Cliffs Cadillac

    We appreciate your feedback! We're happy to hear that Michael provided you with such great service. We hope to see you again, please let us know if there's anything else we can do for you!


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  • Outstanding Customer Service
    June 13, 2017

    Michael Dratch is an outstanding salesperson and he made my experience very enjoyable. He is very knowledgeable and was able to answer all my ques...

    Englewood Cliffs Cadillac

    Marie, thank you for your business and congratulations on the purchase of your new car. We are very happy that Michael was such an asset to your p...


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    Michael Dratch is an outstanding salesperson and he made my experience very enjoyable. He is very knowledgeable and was able to answer all my questions and concerns. He was very patient and a pleasure to work with. His follow up was greatly appreciated and I'll definitely recommend him to all my friends and relatives.

    Does recommend this dealer
    Englewood Cliffs Cadillac

    Marie, thank you for your business and congratulations on the purchase of your new car. We are very happy that Michael was such an asset to your purchase experience. It was our pleasure to meet and assist you with your automotive needs. Don't hesitate to call if you have any questions or concerns!


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  • Test drive
    June 12, 2017

    Mike was well versed in the various aspects of the car that I was test driving. He was patient and cheerful and quick with answers to any questio...

    Englewood Cliffs Cadillac

    I'm pleased to see your review. It's good to hear you met with Mike and that he was very knowledgeable and patient with you. Thank you for coming ...


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    Mike was well versed in the various aspects of the car that I was test driving. He was patient and cheerful and quick with answers to any questions that I had.

    Does recommend this dealer
    Englewood Cliffs Cadillac

    I'm pleased to see your review. It's good to hear you met with Mike and that he was very knowledgeable and patient with you. Thank you for coming in to see us and for posting a review.


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  • Salesman Mike
    June 10, 2017

    We had a pleasant experience today getting into a lease with Cadillac and Mike was very thorough and patient. He made sure we got exactly what we ...

    Englewood Cliffs Cadillac

    Alex, thank you for the kind and thoughtful review. I 'm pleased that Mike was very thorough and patient with you. I'm happy to hear you had a goo...


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    We had a pleasant experience today getting into a lease with Cadillac and Mike was very thorough and patient. He made sure we got exactly what we were looking for and we couldn't be happier with his service. Will highly recommend to our friends! Alex and Aga

    Does recommend this dealer
    Englewood Cliffs Cadillac

    Alex, thank you for the kind and thoughtful review. I 'm pleased that Mike was very thorough and patient with you. I'm happy to hear you had a good experience. Thank you for coming in.


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  • Best Sales Service I've ever Received
    June 9, 2017

    My experience with Michael was and continues to be phenomenal. His helpful attitude and pleasant demeanor make him a pleasure to be around and wor...

    Englewood Cliffs Cadillac

    Thank you for taking the time to leave us this wonderful review! We are pleased that Michael has given you such a phenomenal car buying experience...


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    My experience with Michael was and continues to be phenomenal. His helpful attitude and pleasant demeanor make him a pleasure to be around and work with when looking for a car. What's more is Mike's follow-ups post sale, this to me is what makes this salesman the best I've ever dealt with, I've never received service like his when purchasing anything so needless to say it is GREATLY appreciated. Without a doubt in my mind working with Mike to get the car I have now was a great experience and I will absolutely suggest him to anyone/everyone that tells me they are looking for a car, wether it be a Cadillac or not. -Jose Ayala Bayonne, NJ

    Does recommend this dealer
    Englewood Cliffs Cadillac

    Thank you for taking the time to leave us this wonderful review! We are pleased that Michael has given you such a phenomenal car buying experience with us. We endeavor to provide the kind of above and beyond care he gave you. We will be certain to let Michael know how much you appreciated his help. We are glad that you had such a great time with us and hope to see you again in the future.


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  • Excellent
    May 26, 2017

    Highly recommended...see Michael Dratch when you get there. Excellent service, and very convenient location. Great prices and friendly service. ...

    Englewood Cliffs Cadillac

    Thank you for sharing your comments. We are so thrilled to hear that Michael was able to help you out. Our team always wants to make sure that our...


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    Highly recommended...see Michael Dratch when you get there. Excellent service, and very convenient location. Great prices and friendly service. Don't bother going to another dealership, they have what you need..

    Does recommend this dealer
    Englewood Cliffs Cadillac

    Thank you for sharing your comments. We are so thrilled to hear that Michael was able to help you out. Our team always wants to make sure that our customers have a very enjoyable and hassle-free experience. We appreciate your business with us and invite you to come back!


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  • World Class Salesman!
    May 24, 2017

    Mike is an amazing and honest salesman. He took so much time with me, and guided me through the entire process. He is a true professional and I wo...

    Englewood Cliffs Cadillac

    We're happy to hear that Mike provided you with such excellent service. We're lucky to have him on our team. We look forward to seeing you again...


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    Mike is an amazing and honest salesman. He took so much time with me, and guided me through the entire process. He is a true professional and I would recommend him to my friends and family. I will definitely be purchasing another car from him in the future.

    Does recommend this dealer
    Englewood Cliffs Cadillac

    We're happy to hear that Mike provided you with such excellent service. We're lucky to have him on our team. We look forward to seeing you again, we appreciate your business and your kind feedback!


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