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I keep Cars a long time so it has been quite a while since I was in a dealer. Max did a great job showing us a Mazda 5 they had in stock, They were open... to working with us without any push at all. In the end we did not but the Mazda and I checked back for other cars that we might want. I would not hesitate to buy a car from them. Thanks
I rely on my neighborhood Chevy dealer for great service. I trust them to do the job right, and care about my feedback. The pricing always seems reasonable.... I typically do everything here, including oil changes.
What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and... expectations. We look very forward to seeing you again in the future!Warm regards,Steve Alesse, General Manager, firstname.lastname@example.org, 978.458.2526
Jimmy was a pleasure to work with. Very helpful and knowledgeable. I bought a car for my son and when I picked it Jimmy told me to send my son down to... see him so he could go over the car with him and help him set up his phone.
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our... goals. Let us know if we can assist you again!Best,Steve Alesse, General Manager, email@example.com, 978.458.2526
Jim was friendly and easy to work with. Made the experience of buying/leasing a car simple. Would definitely come back to purchase a car again.
Thank you for your great review, Daniel! We're glad to have Jim on our team and that we could provide you with a positive experience. If you ever need... anything in the future, please don't hesitate to let us know. Take care!Best,Steve Alesse, General Manager, firstname.lastname@example.org, 978.458.2526
Terrific people with great service. I have all my cars serviced here and have bought several as well. I would surely recommend Lannan Chevrolet to my... friends.
We cannot thank you enough for your wonderful review of Lannan Chevrolet of Lowell and for your referrals and recommendation! It was a pleasure to ass...ist you and please let us know when we can do so again!Best,Steve Alesse, General Manager, email@example.com, 978.458.2526
I recently purchased a 2016 Chevy Trax. I bought my last two vehicles here also. This recent experience was by far the most exceptional. I was greeted... by Isaac Hernandez. Buying a new car is intimidating so say the least, but Isaac helped to make the process straightforward. He was friendly, helpful and easy to work with. Based on questions he asked about what I was looking for, he found the perfect little car for me. In no time at all, we had a deal I was happy with. He was available whenever I needed, answered all of my many questions, was professional, kind, patient, courteous and very knowledgeable. From choosing my vehicle to driving it off, Isaac helped to make the process stress free and worry free. I received excellent customer service. He took the time to go over every aspect of the vehicle, its buttons and how to use them. He followed up with me a few days later and assured me if I had any questions or concerns to call on him. Isaac is an asset to Lannan Chevrolet with his knowledge, demeanor and enthusiasm for his work. It was a pleasure to do business with him.
Thank you for taking the time to write this review. We are pleased to hear that Isaac was able to provide an efficient and overall positive experience....Sincerely,Steve Alesse, General Manager, firstname.lastname@example.org, 978.458.2526
I originally did my on research online about Equinox pricing to determine my offer in advance. Contacted Lannan online and 3 other local Chevy dealers.... Kristin contacted me immediately and she clarified the Black Friday deals better than any of the other dealers. Spoke with Marty a couple of times and we agreed to an offer over the phone rather quickly. Went to the dealership on Monday 11/26 for my daughter to test drive the vehicle and Elliott was very helpful. Agreed to purchase the car after the test drive and picked up the vehicle the next day, Tuesday, 11/27. The smoothest and easiest car purchase I have ever experienced. Thanks Lannan!
Thank you for taking the time to write about your experience with us! At Lannan Chevrolet of Lowell, we work very hard to provide each of our custome...rs with a personalized and hassle-free experience. I am happy Kristin, Marty, & Elliott were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you.Best,Steve Alesse, General Manager, email@example.com, 978.458.2526
Service rep was very friendly and helpful. Took the time to see if there were any recalls on my other vehicles. Always a pleasant experience
Thank you for taking the time to leave this review. Our team strives to build long-term relationships by delivering amazing service to each of our gue...sts. We appreciate your business and look forward to working with you again! Sincerely,Steve Alesse, General Manager, firstname.lastname@example.org, 978.458.2526
I was cheerfully greeted at my arrival by the receptionist and checked in by Marc. He noted my requests and confirmed that I would be waiting for my vehicle.... All of my requests were promptly taken care of. I waited in the clean and comfortable waiting area while the service was performed.
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable plac...e for all our guests during their stay at our dealership.Sincerely,Steve Alesse, General Manager, email@example.com, 978.458.2526
I went in for an Oil change and the Fob died and thought I was done but Marc used the secret slot? and started the car. he then reprogrammed the Fob and... it has been working fine since. Only took a few minutes longer to be on the road. It was little thing but much appreciated.
Fred, thank you so very much for taking the time to leave such a pleasant review. I¿¿¿m glad to hear that your experience with Marc was so positive, a...nd look forward to working with you in the near future for your vehicles¿¿¿ service needs.Best,Steve Alesse, General Manager, firstname.lastname@example.org, 978.458.2526