Fitzgerald Auto Mall Annapolis West Street

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Reviews

Average Ratings

4.9
107 lifetime reviews. Includes reviews of Fitzgerald Auto Mall Annapolis West Street from DealerRater.com
  • Great Buying Experience
    April 8, 2017

    This is an awesome place. Clean and quiet with a good amount of inventory. The staff are friendly, knowledgeable, and efficient. My agent Anthony ...

    Fitzgerald Annapolis Mazda

    Thanks so much for your warm recommendation of the team here at Fitzgerald's! We are so happy to hear you've had a great experience with us. We ho...


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    This is an awesome place. Clean and quiet with a good amount of inventory. The staff are friendly, knowledgeable, and efficient. My agent Anthony Johnson is the absolute best!!! He answered all my queries promptly; gave me good recommendations without being pushy; offered current deals/promo options so I can come out with the best vehicle and financial decision. I've already made extensive research on what I wanted beforehand so, it's saying a lot that I ended up paying less than I thought I would've. Likewise, Cameron and Keith were just as great. I've never had a more seamless experience in any vehicle-related service before.

    Does recommend this dealer
    Fitzgerald Annapolis Mazda

    Thanks so much for your warm recommendation of the team here at Fitzgerald's! We are so happy to hear you've had a great experience with us. We hope to continue to serve you for many years to come. Please do not hesitate to give us a call if there is anything we can do for you.


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  • A very pleasant buying experience
    April 4, 2017

    We were undecided as to which small SUV we would purchase so we did our homework with Consumer Reports and Kelly Blue Book and narrowed it down to...

    Fitzgerald Annapolis Mazda

    Glad to hear that Anthony, Cameron and Tony was able to help out! Enjoy your SUV!


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    We were undecided as to which small SUV we would purchase so we did our homework with Consumer Reports and Kelly Blue Book and narrowed it down to three. We visited all three dealerships but none was as informative and willing to work with our wants and needs as FitzWay. Anthony Johnson was our sales person, and from the time we walked through the door and he introduced himself, our choice was clear. One dealer had no color choices for us. The second refused to get an auto in our color choice without a hefty deposit. Fitzway brought in our selection, explained every detail and let us take a test drive. They offered us a very fair trade in price. We did the paperwork and the car was ours. The financing and maintenance were explained very clearly and we feel confident we made the right decision. Anthony stayed with us in the rain and went over all the necessary information about the car so we could safely drive home with our favorite radio stations and a blue tooth phone connection!

    Does recommend this dealer
    Fitzgerald Annapolis Mazda

    Glad to hear that Anthony, Cameron and Tony was able to help out! Enjoy your SUV!


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  • blast from the past
    March 22, 2017

    I was looking for a mazda 3 end of the year clerance so finding the the color I wanted had to be on the lot if you want a good price.after finding...

    Fitzgerald Annapolis Mazda

    That's great! Thanks for your kind words. We hope you are enjoying your new Mazda3!


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    I was looking for a mazda 3 end of the year clerance so finding the the color I wanted had to be on the lot if you want a good price.after finding the car I wanted ,,,,some dealers gave you the blank look when they gave you there price that was not a sale price. including some said we had to take their rate percentage or no rebates. But fitz Annapolis Mazda was open to check our credit and based our rate on that. What a concept, right? Couldn't recommend anybody better. Oh yea, didn't mention best price also. Jerry Moore

    Does recommend this dealer
    Fitzgerald Annapolis Mazda

    That's great! Thanks for your kind words. We hope you are enjoying your new Mazda3!


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  • Excellent Customer Service Provided by Anthony Johnson
    February 28, 2017

    Due to Anthony Johnson's superb customer service, a stressful repair visit turned into a positive one, which resulted in me purchasing a new vehi...

    Fitzgerald Annapolis Mazda

    Thank you for trusting Anthony, let us know if there is anything else we can help you with.


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    Due to Anthony Johnson's superb customer service, a stressful repair visit turned into a positive one, which resulted in me purchasing a new vehicle.

    Does recommend this dealer
    Came in for service or repair
    Fitzgerald Annapolis Mazda

    Thank you for trusting Anthony, let us know if there is anything else we can help you with.


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  • Amazing
    January 20, 2017

    Our experience was amazing! Ronald made sure we got everything we were looking for and more! They even got us a better rate than our bank could. A...

    Fitzgerald Annapolis Mazda

    We are happy to hear that you enjoy our family environment and the FitzWay of doing business! Thanks!


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    Our experience was amazing! Ronald made sure we got everything we were looking for and more! They even got us a better rate than our bank could. Also it was very family orientated and they didn't mind my 4 year old running around tables. They even interacted and played with him! I would recommend this dealer to everyone, it's haggle free and just a great atmosphere!

    Does recommend this dealer
    Fitzgerald Annapolis Mazda

    We are happy to hear that you enjoy our family environment and the FitzWay of doing business! Thanks!


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  • Great experience
    January 18, 2017

    Our salesperson Anthony Johnson was very helpful during our purchase. The manager also went the extra mile in getting our financing approved at th...

    Fitzgerald Annapolis Mazda

    Happy to hear you had a great experience with Mazda! Please feel free to reach out to us if you have any questions about your purchase.


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    Our salesperson Anthony Johnson was very helpful during our purchase. The manager also went the extra mile in getting our financing approved at the advertised rate when he didnt need to do that. We had a great experience overall.

    Does recommend this dealer
    Fitzgerald Annapolis Mazda

    Happy to hear you had a great experience with Mazda! Please feel free to reach out to us if you have any questions about your purchase.


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  • Great Purchase Experience!
    January 5, 2017

    Ronnie was great from start to finish and made me feel at ease throughout the whole process. He was very friendly, answered all or questions and ...

    Fitzgerald Annapolis Mazda

    Happy to hear that Ronnie made your purchase smooth and easy! Feel free to reach out to us if you have any more questions!


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    Ronnie was great from start to finish and made me feel at ease throughout the whole process. He was very friendly, answered all or questions and prior to that allowed to take one more spin on or own before finalizing our purchase. Ronnie is a people person and honest broker, so making the decision to buy the car was made easier! Everyone was friendly - from Ron, to the manager, financial manager, and the young men who completed all the paper work. I didn't even mind when there were several hiccups in completing the process because the entire team -- administrative as assistant as well, were always super friendly. And I love my purchase!

    Does recommend this dealer
    Fitzgerald Annapolis Mazda

    Happy to hear that Ronnie made your purchase smooth and easy! Feel free to reach out to us if you have any more questions!


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  • Very Good Experience
    December 11, 2016

    This dealership was outstanding. The inventory listed on the website represented what was actually in stock. Communications from the website to ...

    Fitzgerald Annapolis Mazda

    Thank you for the positive feedback!


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    This dealership was outstanding. The inventory listed on the website represented what was actually in stock. Communications from the website to the salesmen were efficient and effective. Everyone at the dealership from the secretary to the salesmen to the finance manager were courteous and helpful. I never got the feeling anyone was anything other than genuine in their dealing with me. Even the finance manager, normally the one largely responsible for trying to pressure you into purchasing profit-making add-on services after you agree to buy the car, exacted his pressure in a tactful, kindly way...and, quickly and gracefully took the hint I wasn't buying any add-ons.

    Does recommend this dealer
    Fitzgerald Annapolis Mazda

    Thank you for the positive feedback!


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  • No Pressure
    December 3, 2016

    I hate buying a car because you have to deal with car salesmen. Fortunately, this was the complete opposite of what I'm used to. Working with Ro...

    Fitzgerald Annapolis Mazda

    We are thrilled to hear that Ronnie made your experience delightful! No pressure is our motto and I'm so glad it made you feel at ease. Enjoy you...


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    I hate buying a car because you have to deal with car salesmen. Fortunately, this was the complete opposite of what I'm used to. Working with Ronnie Bobst was fantastic! The pricing is upfront and was the best deal I was able to find. I really liked the whole "no haggle," the price is what it is. Ronnie was respectful, extremely informative and not at all your typical car salesman - NO PRESSURE! I was encouraged to take my time, do more research and look at other cars if I felt the need. Even though he could have tried to hard sell me a more expensive car (which I liked) he went out of his way to locate and bring in another car from another dealership that he thought I would like better. His instincts were spot on and the test drive proved it - it was exactly the type of car I was looking for! Ronnie went out of his way to introduce me to the new features of the car and ensure that everything about my buying experience was perfect. The finance process was smooth, straight forward and again - no pressure. Ronnie and Fitzgerald of Annapolis far exceeded my expectations and I look forward to continuing to do business with them in the future.

    Does recommend this dealer
    Fitzgerald Annapolis Mazda

    We are thrilled to hear that Ronnie made your experience delightful! No pressure is our motto and I'm so glad it made you feel at ease. Enjoy your new ride!


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  • Wonderful Experience
    December 2, 2016

    We enjoyed working with Ronnie. He was a lot of fun and most importantly knowledgeable. It was our first experience with Fitzgerald and we appre...

    Fitzgerald Annapolis Mazda

    We are so happy that you enjoyed your purchasing experience with Ronnie at FitzMall Mazda! Please feel free to reach out to us if you have any que...


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    We enjoyed working with Ronnie. He was a lot of fun and most importantly knowledgeable. It was our first experience with Fitzgerald and we appreciated the fixed price aspect. We had been to another Mazda dealership and were overwhelmed with the games. Thanks

    Does recommend this dealer
    Fitzgerald Annapolis Mazda

    We are so happy that you enjoyed your purchasing experience with Ronnie at FitzMall Mazda! Please feel free to reach out to us if you have any questions at all about your new car!


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