Gorman-McCracken Volkswagen Mazda

New 866-983-1186 Dealer Website
Used 866-983-8018 Email Dealer
Service 866-982-8488

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
33 lifetime reviews.
  • Super People at Gorman McCracken

    The friendly attitude made me feel comfortable. Understanding my situation on income due to retirement made me feel confident they were working on...


    Show Full Review

    The friendly attitude made me feel comfortable. Understanding my situation on income due to retirement made me feel confident they were working on giving me the best deal.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service

    Most of the "hard work" of buying a car was done over the phone so when we travelled from Tyler to Longview it was quick and easy once we got there!


    Show Full Review

    Most of the "hard work" of buying a car was done over the phone so when we travelled from Tyler to Longview it was quick and easy once we got there!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Gorman-McCracken

    The people are great, especially Todd and the service department who have gone above and beyond meeting our needs over the past 25+ years and the ...


    Show Full Review

    The people are great, especially Todd and the service department who have gone above and beyond meeting our needs over the past 25+ years and the 6 vehicles we have bought there during that time.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great folks and straightforward dealing.

    I just bought my second car from this dealership. It was once again a great experience. Friendly folks; straightforward dealings.


    Show Full Review

    I just bought my second car from this dealership. It was once again a great experience. Friendly folks; straightforward dealings.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service.

    The service was professional and taken care of as promised. Another key was needed and the dealer got another one from Volkswagen and then progra...


    Show Full Review

    The service was professional and taken care of as promised. Another key was needed and the dealer got another one from Volkswagen and then programmed it. I did not have to wait very long to have the service completed.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great customer service

    I worked with Roy Boswell and he gave in to his promise and was able to help me get into a nicer car.


    Show Full Review

    I worked with Roy Boswell and he gave in to his promise and was able to help me get into a nicer car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great experience

    Keith Bounds is a exceptional salesman. Willing to go over and above for everyone. And will take as much time as it takes to assist you.


    Show Full Review

    Keith Bounds is a exceptional salesman. Willing to go over and above for everyone. And will take as much time as it takes to assist you.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Very Disappointed!

    I went to the service department to have them diagnose why ' check tire pressure' and tire light appeared while I was driving. After the mechanic ...


    Show Full Review

    I went to the service department to have them diagnose why ' check tire pressure' and tire light appeared while I was driving. After the mechanic completed a 21 point inspection, it was recommended that I replace the front tire. The service person, Melanie, was very informative and helpful; however, I question the capability of the service technician since after replacing the tire as I was driving to College Station on two days later the lights came back on. Now, I have to take it to another Mazda dealer, take time off from work to have everything checked again. Very disappointing!

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • VW Jetta

    Friendly and knowledgeable service. Took care of me and my car quickly and efficiently.


    Show Full Review

    Friendly and knowledgeable service. Took care of me and my car quickly and efficiently.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Great service

    Quick service very friendly enviroment. Service advisors are quick to take down your information and to set up your car for service.


    Show Full Review

    Quick service very friendly enviroment. Service advisors are quick to take down your information and to set up your car for service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review