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Reviews

Average Ratings

3.8
Average based on 15 reviews
  • great place

    The crown Kia of Tyler is an awesome place. I just purchased a 2013 Kia soul and I love it....Travis and Aaron where awesome and so so helpful. Th...


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    The crown Kia of Tyler is an awesome place. I just purchased a 2013 Kia soul and I love it....Travis and Aaron where awesome and so so helpful. The numbers they told me is exactly what it was when paper work printed nothing was hidden at all they went out of their way to help me and I appreciate it so much...

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Excellent customer servece and satistfaction

    Excellent customer servece and satistfaction. The team made a strong effort to make sure I left happy.

    Dealer Response

    Michael, thank you very much for working with us to resolve your concerns. We're so happy that we were able to make you happy.


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    Excellent customer servece and satistfaction. The team made a strong effort to make sure I left happy.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Michael, thank you very much for working with us to resolve your concerns. We're so happy that we were able to make you happy.


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  • MS. MONNIE WADE

    I WENT TO CROWN KIA IN TYLER MONDAY THE 11TH OF JULY 2016. CHRIS ERVIN AND CHRIS ROGERS GOT ME MY BRAND NEW 2016 KIA SOUL. THE EXACT CAR I WANTED....

    Dealer Response

    Monnie, thank you so much for taking the time to leave this review about your recent experience here at Crown Kia of Tyler. We're so happy to hear...


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    I WENT TO CROWN KIA IN TYLER MONDAY THE 11TH OF JULY 2016. CHRIS ERVIN AND CHRIS ROGERS GOT ME MY BRAND NEW 2016 KIA SOUL. THE EXACT CAR I WANTED. THEY WORKED HARD TO MAKE SURE THE DEAL WENT THRU. THIS IS MY THIRD KIA I PURCHASED FROM THERE. THEY HAVE A CUSTOMER FOR LIFE. I CANNOT EXPRESS MY GRATITUDE FOR EVERYTHING THEY DID TO HELP ME. THEY TREATED ME LIKE A PERSON . THEY CARED ABOUT WHAT I WANTED NOT THE AMOUNT OF COMMISSION THEY WERE GOING TO MAKE OFF OF ME.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Monnie, thank you so much for taking the time to leave this review about your recent experience here at Crown Kia of Tyler. We're so happy to hear of your complete satisfaction with your experience in our sales department. We loved working with you on the purchase of your brand new Soul. We look forward to seeing you again in our service department for routine maintenance!


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  • Great Business

    Great experience with Sara Hays. I called ahead of time and she had my car ready for a test drive, right off the show room floor. Only one left in...


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    Great experience with Sara Hays. I called ahead of time and she had my car ready for a test drive, right off the show room floor. Only one left in the color and finish I wanted. Thank you for my new car !

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very friendly!

    I worked with Lucas. he was able to find what I needed in my price range. Friendly and helpful.


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    I worked with Lucas. he was able to find what I needed in my price range. Friendly and helpful.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • excellent service!

    I worked with Clay Walker and he was awesome. Very honest and knowledgeable while answering all of our questions. he made us very comfortable and ...


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    I worked with Clay Walker and he was awesome. Very honest and knowledgeable while answering all of our questions. he made us very comfortable and it was truly a pleasant buying experience.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great people, good service, fun atmosphere!

    Travis Tague was amazing! You will absolutely love dealing with him. I love my new car thank you Crown kia I I will definitely be back!


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    Travis Tague was amazing! You will absolutely love dealing with him. I love my new car thank you Crown kia I I will definitely be back!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • mislead about how the process of my trade in!!!!!

    After being told about the buy back program which we were informed of 2yrs. prior. We went in & got the a deal we could handle. Only to find out a...


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    After being told about the buy back program which we were informed of 2yrs. prior. We went in & got the a deal we could handle. Only to find out a couple weeks later that I had surrendered my previous vehicle as a voluntary repossession; which was gonna be on my record for the next 6yrs. Went back to the dealer ship to get answers; only to be told that it was only gonna be on my record for 6yrs! To be told that like it was nothing it what makes this that much more frustrating that people will do anything to anybody else's life to advance theirs financially at any cost!!! If they tell you that you'll be taking your car home & it'll be picked up later! STOP don't sign nothing, because you could be in my situation! BUYER BEWARE!!!

    Shopped for a new car
    Does not recommend this dealer
    Did make a purchase
    2 people out of 3 found this review helpful. Did you?

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  • First oil change

    My appointment was at 10:30, twenty mins later,car is still in parking lot.what is the point if an appointment if they book so many they are runni...


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    My appointment was at 10:30, twenty mins later,car is still in parking lot.what is the point if an appointment if they book so many they are running behind?

    Came in for service or repair
    Does not recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Couldn't buy a car with cash or outside financing

    Drove all the way out to Tyler from Ft Worth based on what the rep told me about the car. 2 hour drive later I was being told they wouldn't sell m...


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    Drove all the way out to Tyler from Ft Worth based on what the rep told me about the car. 2 hour drive later I was being told they wouldn't sell me the car cash or with my own financing. Now to be fair that was on their listing, but they said they could beat my Bank's (Chase). They weren't even close. (my Bank 2.8% their bank 6%) Very disappointing!

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
    1 people out of 2 found this review helpful. Did you?

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