Dealer on Cars.com since April 2012
Miles was patient and answered all our questions and the question he wasn't sure, instead of guessing about it, He took my number and called me back w...ith the answer. My wife is enjoying her BMW.
They're nearly finished with the remodel and while they're still working on the final touches, the facility looks great. I was in and out in a reasona...ble amount of time and was provided with a breakdown of my price as well as the options and what my payment would be in a clear and concise manner. Both the salesman and the financial professional were knowledgeable and could answer all of my questions.
Blair’s Duncan handled my web site with flexibility and professionalism. She communicated quickly and we were able to deal even on trade in within a ...day. Best car buy ever
4 lifetime reviews of the Service Department.
Hello, my name is Michael Smith, I was a customer at the B.M.W. Dreyer & Reinbold B.M.W., Service Center on August 12, 2014 however, I bought my car t...here for a diagnostic in which it came to an estimate of $ 16.472.40 which was ridiculous. I came into contact with a Service Manager name Joe Petolino, and he was very rude and un-professional. I bought my car from Indy Motors in which I have been a satisfied customer with them, apparently there was prior issue with them and B.M.W. and he discussed there personal and business matters with me in which I did take offense too and was not happy to hear Joe, bad mouth Indy Motors and Sumar who's the sales Mngr at Indy Motors. it was an awful experience and ugly customer service. I will never ever deal with B.M.W. or take my car to them nor buy any cars fro them. and to note, every since I have bought my car fron Indy motors, I haven't ever had any problems with my car. Dreyer & Reinbold jus tried to rip me off money, as they love to do .....then Joe, at B.M.W, had the nerves to get upset at me because I did not want him to fix the problems that he said was bad on my car...
my advice to you is not to take your car over there for service they are the worst in customer service and in service it self.facility is nice but not... customer service.
Oil, Filter Change
$79.95 and up*