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Reviews

Average Ratings

4.3
Average based on 38 reviews.
  • One stop shop! Great dealership here!

    Recently purchased an SRX from Cutrubus Cadillac for my wife, these guys are great to work with!! I had price shopped against Cadillac dealer in S...


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    Recently purchased an SRX from Cutrubus Cadillac for my wife, these guys are great to work with!! I had price shopped against Cadillac dealer in Salt Lake, which was a joke by the way. I came to this dealership asking for the best price, not only did I get it within 5 minutes after driving the vehicle we wanted, they were $1,200 less than Salt Lake store! I didn't have to jump through any hoops or stay at the dealership for hours!! I also added some accessories to my wife's vehicle, parts and service gave me a stellar price and had it installed same day! I would highly recommend my friends and family to this dealership! Way to go guys, great purchasing experience and happy wife!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • review

    We didn't have the greatest experience at cutrubus.


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    We didn't have the greatest experience at cutrubus.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • BOUGHT 09 EXCALADE LATE DECEMBER 2015

    I WAS BUYING THIS ESCALADE THAT I FOUND ON LINE AND I LIVE ABOUT 90 MILES AWAY FROM OGDEN. I LOOKED AT THE VEHICLE AND THE INSIDE WAS DISCUSTING. ...

    Dealer Response

    Mike, Sorry to hear your experience was not 100% here at our dealership. I do remember vehicle being a bit dirty upon your arrival, if you don't ...


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    I WAS BUYING THIS ESCALADE THAT I FOUND ON LINE AND I LIVE ABOUT 90 MILES AWAY FROM OGDEN. I LOOKED AT THE VEHICLE AND THE INSIDE WAS DISCUSTING. THEY SAID IT WOULD HAVE NEW TIRES ON IT WHEN I GOT THERE. IT HAD WORN OUT DOWN TO THREADS SHOWING ON 2 OF THEM. THEY SAID THEY WERE WAITING FOR NEW TIRES DAYS LATER. I CALLED THEM AND ASKED IF THEY FINISHED DETAILING IT THE SECOND TIME? THE USED CAR MANAGER SAID YES, SO A COUPLE DAYS LATER I CAME BACK TO LOOK AT THE VEHICLE. THEY SAID THAT THEY SPENT 3 HOURS CLEANING THE INSIDE, BUT IT STILL WAS DISCUSTING? I ASKED THE SALES MANAGER TO COME AND LOOK HOW BAD THE DETAIL JOB WAS? HE WOULDNT EVEN COME OUT TO LOOK? THE SALESMAN FINALLY GOT HIS DETAIL GUYS, EMPLOYEES TO COME OUT, THEY LOOKED AND SAID WOW VERY BAD? STILL I COULDNT GET SALES MANAGER TO COME OUT. THE GUYS DID A VERY NICE JOB AFTER A FEW MORE HOURS. THE FINANCE MANAGER WAS GREAT AND PROFESSIONAL. I ALSO HAD TO ASK FOR MANUELS THAT WERENT IN GLOVE BOX AND NAVIGATION DISK WASNT EITHER? THEY DID GIVE ME MANUELS BUT NO NAVIGATION DISK THAT COMES WITH VEHICLE. IT ALSO HAS A VERY NOISY REAR DIFFERENTIAL THAT IS VERY DISCOURAGING AFTER PAYING GOOD MONEY FOR IT. I BOUGHT NEW TIRES AFTER I GOT IT HOME A FEW DAYS LATER. ITS BEEN A MONTH STILL HAVENT GOT MY PLATES YET EITHER?

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Mike, Sorry to hear your experience was not 100% here at our dealership. I do remember vehicle being a bit dirty upon your arrival, if you don't recall the vehicle had just been taken in on trade and was properly discussed in the phone call before you saw and drove vehicle. I placed 2 lot techs on this vehicle to make sure it was cleaned to your liking while you were at dealership. As far as manual or disks for the vehicle, we normally just pass on equipment that we receive from prior customer, vehicle did have over 150k miles and was 2009. I did promise you dealer cost on any items of your choosing, and you purchased vehicle more than $5k below book value assuring you the best possible price. Please let us know if there is anything we can help assist with. We do appreciate your business greatly!


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  • Wonderful Experience

    Bought my new car on Saturday couldn't have asked for a better buying experience! No pressure by any of the group. Had a lot of fun and got a beau...

    Dealer Response

    Carrie, So glad your visit was a 5 Star experience. Thanks for your review and look forward to making it a 5 star visit for you every time!!!!Once...


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    Bought my new car on Saturday couldn't have asked for a better buying experience! No pressure by any of the group. Had a lot of fun and got a beautiful car. Thanks to everyone for the no pressure buying experience┬┐

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Carrie, So glad your visit was a 5 Star experience. Thanks for your review and look forward to making it a 5 star visit for you every time!!!!Once again Thank you for everything! Hannah Hernandez BDC & Internet Sales Manager. (801)627-2300


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  • Great sales group

    The sales team of Byron and Spencer were terrific. They were easy to deal with and took great care of my needs in getting another Cadillac.

    Dealer Response

    John, Thanks for the 5 Star review! We appreciate your business and look forward to providing more 5 star experiences. Spencer Taukiuvea Sales M...


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    The sales team of Byron and Spencer were terrific. They were easy to deal with and took great care of my needs in getting another Cadillac.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    John, Thanks for the 5 Star review! We appreciate your business and look forward to providing more 5 star experiences. Spencer Taukiuvea Sales Manager 801.627.2300/ Store Cutrubus Cadillac Spencer@Cutrubus.com www.Cutrubuscadillac.com


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  • Great Place For Great Cars

    I was quite impressed with this dealership and their friendly staff. I had searched all over the country for a specific Cadillac for my wife. I fo...

    Dealer Response

    Bob, Thanks for the 5 star review! We appreciate your business and glad this out of state Auto purchase was a great one. Spencer Taukiuvea Sale...


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    I was quite impressed with this dealership and their friendly staff. I had searched all over the country for a specific Cadillac for my wife. I found the car I was looking for at Cutrubus Cadillac and Spencer went out of his way to put my mind at ease about buying a vehicle out of state without seeing it. They even put me up in a hotel when I came to pickup my car. We had a few hiccups with missing equipment but their sales manager Byron handled the issues quickly and proffesionally. I would highly reccomend this dealership to anyone looking for a new or used Cadillac!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Bob, Thanks for the 5 star review! We appreciate your business and glad this out of state Auto purchase was a great one. Spencer Taukiuvea Sales Manager 801.627.2300/ Store Cutrubus Cadillac Spencer@Cutrubus.com www.Cutrubuscadillac.com


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  • GREAT SERVICE

    THIS WAS MY FIFTH CAR BOUGHT FROM THEM. AS USUAL THEY WERE FANTASTIC. WILL NEVER BUY ANYWHERE ELSE.

    Dealer Response

    Marian, So glad your visit was a 5 Star experience. Thanks for your review and look forward to making it a 5 star visit for you every time. Spen...


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    THIS WAS MY FIFTH CAR BOUGHT FROM THEM. AS USUAL THEY WERE FANTASTIC. WILL NEVER BUY ANYWHERE ELSE.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Marian, So glad your visit was a 5 Star experience. Thanks for your review and look forward to making it a 5 star visit for you every time. Spencer Taukiuvea Sales Manager 801.627.2300/ Store Cutrubus Cadillac Spencer@Cutrubus.com www.Cutrubuscadillac.com


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  • Great Friendly Service

    The Cutrubus Automotive Team is family oriented and they go far beyond what is expected of any car dealership. Since living in Ogden, Utah since 2...

    Dealer Response

    Big D, Thanks for the 5 star review! We're happy to also have you as a repeat customer and appreciate your business. Best, Spencer Taukiuvea Sa...


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    The Cutrubus Automotive Team is family oriented and they go far beyond what is expected of any car dealership. Since living in Ogden, Utah since 2005, I have purchase all my vehicles from them and they have exceeded my expectations in customer service. I highly recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Big D, Thanks for the 5 star review! We're happy to also have you as a repeat customer and appreciate your business. Best, Spencer Taukiuvea Sales Manager 801.627.2300/ Store Cutrubus Cadillac Spencer@Cutrubus.com www.Cutrubuscadillac.com


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  • Not happy at all

    I have had nothing but problems I bought my car in August they gave me a tire allowance and a new key I paid extra to get better tires and it took...


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    I have had nothing but problems I bought my car in August they gave me a tire allowance and a new key I paid extra to get better tires and it took 3 weeks to get my tires in anger they told me it would take a week I called everyday after the week was up and I was told can I call you back and never got a call back same issue with my key except they tried to give me a key that only in locked the doors not one that would start my car like we agreed on.... My sister took my car in today to her my free tire rotation same thing you get anywhere you go and they charged her almost $20 when we were told when we got the tires that rotations are included I will never buy a car here again it has been nothing but problems it makes it difficult to do things when I work in salt lake so I try to make appointments for a reason then I get told tires aren't in, key is not in sorry can you come back another day!!!!!!! No I won't come back another day and no I will never buy a car there again and no I won't refer someone to buy a car there so they can go through the same problems

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Breath of fresh air

    WOW thats all u can say about Cutrubus Cadillac. My son and saw a truck online and decided to go buy it. Well the keys. we did not even test drive...


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    WOW thats all u can say about Cutrubus Cadillac. My son and saw a truck online and decided to go buy it. Well the keys. we did not even test drive the truck because the salesman could not find the key. What a blessing. The salsman and his manager both told us to wait a couple of days and they would get som keys. Thank goodness we did my sons t ruck was not totaled so he gets to keep it. THANKS for losing the keys. Seriously though you guys are awesome. We'll be back in a few years

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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