New 866-749-5792 Dealer Website
Used 888-751-2040 Email Dealer
Service 877-896-4781

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Reviews

Average Ratings

3.0
44 lifetime reviews.
  • Great customer service. i was WOWed!

    It was worth the hour drive. I was given my choices of what I could afford and they worked with me to stay within my budget I was not pressured in...


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    It was worth the hour drive. I was given my choices of what I could afford and they worked with me to stay within my budget I was not pressured into another car or loan. Great bunch of guys to work with. Mike and Gary thanks I love the truck.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?

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  • Complaint on service and warranty

    I had my first warranty claim on my new Fiesta bought there. The front seat has a metal bar with no cushion in between the cloth, so it rubs and i...


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    I had my first warranty claim on my new Fiesta bought there. The front seat has a metal bar with no cushion in between the cloth, so it rubs and is ripping a hole in the seat. The service dept. says it is my fault for getting in and out of the car. They said they said the same thing about a focus, that the seats just wear out after 2 years and it is the purchaser cost because it is expected wear and tear. I have never heard of such a thing, and if true, it should be disclosed at the time of purchase that seats are faulty and the dealer does not stand behind their cars.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Absolutely Awesome Service

    Went to several dealers in the area and they couldn't do anything for me. Finally decided to give these guys a try and WOW they blew it out of th...


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    Went to several dealers in the area and they couldn't do anything for me. Finally decided to give these guys a try and WOW they blew it out of the water. Absolutely awesome service and told the exactly what was needed to get the deal done. They don't pull no punches. If you desire an old fashioned down home type of deal, I encourage you to give these guys a go at it. Bob Val from management and Jim from secondary finance made my dream a reality. Thanks to Manteno Ford, I no longer have to drive with worries of my old car breaking on me. Goodbye to a vehicle with over 130,000 miles that constantly needed repair and hello to a low mileage Ford Escape. Thanks again guys. I just love this place.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • this was downright unacceptable

    i was astonished by how much this place has jerked me around trying to make a purchase. the people i spoke too were very rude and acted as if they...


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    i was astonished by how much this place has jerked me around trying to make a purchase. the people i spoke too were very rude and acted as if they didn't want my business at all. I would not recommend this place to my worst enemy.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?

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  • Where you feel like family

    After working with multiple dealerships, my experience at Manteno Ford was far superior to any other car purchasing experience. I purchased my veh...


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    After working with multiple dealerships, my experience at Manteno Ford was far superior to any other car purchasing experience. I purchased my vehicle back in 2012 and my fond memories of working with this dealership still hold true, so much so, that I felt the need to write this review some 3 years later. Not only have my parents purchased vehicles here, but my grandmother purchased her first Ford here. This is a family affair, great job Mr Brooks (I did not have the opportunity to meet the other owners), you run a fine establishment, by far exceeding any other experience I've ever seen in the industry. If you are looking to purchase a vehicle and want exemplary service, you should visit Mr Brooks, the fellow owners and their team. There should be no question of distance, I would and have traveled 3 hours, one way to purchase from Manteno Ford. Thank you.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Outstanding folks to deal with!

    I have known Ed Brooks for many years and have purchased several cars from him over that time. That said, and having found the exact vehicle that ...


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    I have known Ed Brooks for many years and have purchased several cars from him over that time. That said, and having found the exact vehicle that I was looking for on their web site I was contacted back by Becky in web sales within minutes to set an appointment for a test drive. Ed Brooks Jr. for the sale and Jim in the finance department made the whole buying experience enjoyable, quick, and easy. Manteno Ford is a great place to do business.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Great Experience!

    This is our 2nd car buying experience with Manteno Ford and it was as great as the first! Ed Brooks found us the perfect car and secured us amazin...


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    This is our 2nd car buying experience with Manteno Ford and it was as great as the first! Ed Brooks found us the perfect car and secured us amazing financing. It is so great to not have any stress while making such a big decision. I recommend Manteno Ford to everyone I know. When you feel like you got a good deal and you drive away with your new purchase there is no better feeling. Everyone at the dealership as always taken such good care of us. Can't wait to buy our next one!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Hassel Fre!!!!

    I have purchased new and used in the last year. Both times were a relaxing experience. Great staff! Great price!. Great product! Friendly, pressur...


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    I have purchased new and used in the last year. Both times were a relaxing experience. Great staff! Great price!. Great product! Friendly, pressure free, and no hasseling! Will be back the next I need a vehicle.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • Carfax

    Make sure you check the carfax of any car you will be buying. I had purchased a vehicle only to find out (trying to trade with another dealer) tha...

    Dealer Response

    We sincerely apologize for the negative experience you had at our dealership. We strive to provide excellent customer service and quality vehicles...


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    Make sure you check the carfax of any car you will be buying. I had purchased a vehicle only to find out (trying to trade with another dealer) that my vehicle had been in a previous wreck that had not been disclosed to me. My fault? Sure. But just be sure to check it out.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 2 found this review helpful. Did you?
    Dealer Response

    We sincerely apologize for the negative experience you had at our dealership. We strive to provide excellent customer service and quality vehicles. We do want our customers to feel at ease and informed of their purchase. Free Carfax is provided online and in store for customer review. Please let us know if there is anything we can do for you in the future. Thank you for taking the time to make us aware of your concerns.


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  • Best Dealership Ever!!!!!

    Best Staff ever. Great Deals, The salesmen are friendly and no pressure. They give you a great price the first time so no haggling. Service depart...

    Dealer Response

    Thank you for your feedback and for visiting our dealership. We are so glad you had a great experience and look forward to serving you again in th...


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    Best Staff ever. Great Deals, The salesmen are friendly and no pressure. They give you a great price the first time so no haggling. Service department will do everything needed to make sure you are happy. If you have any issues, they deal with them right away and make sure you go away happy. I will not buy from anywhwere else ever again. Manteno Ford is the best.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thank you for your feedback and for visiting our dealership. We are so glad you had a great experience and look forward to serving you again in the future!


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