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Reviews

Average Ratings

4.9
1059 lifetime reviews.
  • 2010 Toyota Highlander

    Overall best experience so far with purchasing a vehicle. Was able to agree on price and options without the sales pressure. Encourage anyone to m...


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    Overall best experience so far with purchasing a vehicle. Was able to agree on price and options without the sales pressure. Encourage anyone to meet with Ed Miranda for a positive sales outcome.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • THE BEST BY FAR

    Wife was in a wreck once again, called Ivan he set everything up with Eric ,Eric took over and shazzammmm perfect!!!! Like last time everything we...

    Dealer Response

    We're excited to hear that Ivan and Eric took care of you and that everything went very smoothly. We hope to see you again in the future. Best re...


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    Wife was in a wreck once again, called Ivan he set everything up with Eric ,Eric took over and shazzammmm perfect!!!! Like last time everything went perfect!!!! I will never go anywhere else. I will always refer to JW .

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're excited to hear that Ivan and Eric took care of you and that everything went very smoothly. We hope to see you again in the future. Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Big talk

    Went to the Denton dealership to look at a Dodge Durango. Drove it and liked it. Came back and listened to 10 minutes of "we're customer oriented,...

    Dealer Response

    Jeremy, I'm sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at...


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    Went to the Denton dealership to look at a Dodge Durango. Drove it and liked it. Came back and listened to 10 minutes of "we're customer oriented, we don't sell or buy from auctions, we have great return customers,etc." Had my trade appraised and was offered auction price, below nada rough trade, below any reasonable amount. I asked about the low number on the trade and was told that's what your vehicle sells at auction. Hmm thought you didn't deal with auctions. What a joke. 45 minutes I won't ever get back

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jeremy, I'm sorry to hear about your experience with us. I would like to speak with you about the details of your frustration. I can be reached at your convenience at 940-627-7643. I look forward to speaking with you. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • The Best experience possible!

    We just purchased a 2017 Chevrolet Silverado. Our Salesman - Ronnie Sanders - was absolutely professional AND friendly...could not ask for better...

    Dealer Response

    John, we appreciate you taking time to leave us a great review! We are pleased to hear Ronnie and Alex did a great job in assisting you in your pu...


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    We just purchased a 2017 Chevrolet Silverado. Our Salesman - Ronnie Sanders - was absolutely professional AND friendly...could not ask for better. And his Manager - Alex, really made us feel like we got the best deal possible.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    John, we appreciate you taking time to leave us a great review! We are pleased to hear Ronnie and Alex did a great job in assisting you in your purchase. Congratulations on your 2017 Chevrolet Silverado! If there is anything else we can do for you please don't hesitate to give us a call! Best regards, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Usually better but not this time.

    Two things were NOT done: 1) Never reset the oil monitor on the dash. 2) Never checked that my license plate lights were burned out - got pulled o...

    Dealer Response

    Ed, we apologize for your recent experience at our service center. We appreciate your feedback as it helps us grow as a dealership. We will be sha...


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    Two things were NOT done: 1) Never reset the oil monitor on the dash. 2) Never checked that my license plate lights were burned out - got pulled over with a warning ticket that evening. So much for multi-point inspections.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Ed, we apologize for your recent experience at our service center. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Wonderful service!! Highly recommend!

    My experience was great and Donny was very professional. I never felt pressured like most car salespeople make you feel. The process was quick and...

    Dealer Response

    Thank you so much for this lovely review, Jenni! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Donny and ou...


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    My experience was great and Donny was very professional. I never felt pressured like most car salespeople make you feel. The process was quick and smooth. I have already recommended James Wood to my friend. Thank you for the great service! I love my new car!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this lovely review, Jenni! We feel so grateful that you chose to come to our dealership. It's wonderful to hear Donny and our team were helpful during your visit and that you love your new car. If you have any questions, please don't hesitate to reach out to us again. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Great Customer Service

    Great experience and very professional staff. No sale pressure. Thanks to Jordan for it was a pleasure working with you. Outstanding Customer ...

    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that Jordan was able to provide an efficient and overall positive exper...


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    Great experience and very professional staff. No sale pressure. Thanks to Jordan for it was a pleasure working with you. Outstanding Customer Service..... Truly looking forward to being apart of the James Woods Cadillac family. Will definitely recommend this dealership to others and be back for my next one. My experience was worth the drive.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to write this review. We are pleased to hear that Jordan was able to provide an efficient and overall positive experience. If there is anything more we can do for you please feel free to come back and see James Wood Autopark any time! Take care. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Buying at James Wood

    Best process of buying a car I have ever had! I will only shop and James Wood moving forward

    Dealer Response

    Hi Jim! We appreciate you for letting others know about your experience at James Wood Autopark. If you ever need anything in the future, please do...


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    Best process of buying a car I have ever had! I will only shop and James Wood moving forward

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jim! We appreciate you for letting others know about your experience at James Wood Autopark. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Awesome experience!

    Dave Stafford in sales was awesome!! Mark in finance was great too and financing went smoothly. We are completely satisfied with our purchase an...

    Dealer Response

    Brelly, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied w...


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    Dave Stafford in sales was awesome!! Mark in finance was great too and financing went smoothly. We are completely satisfied with our purchase and we love our new Tahoe!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brelly, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with their overall experience. We are happy to hear that Dave and Mark were able to meet your needs. We look forward to working with you again! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Purchasing a `2016 Chevrolet Texas Edition

    Everyone at James Woods Auto in Denton, Texas was wonderful from the salesman David Stafford to the Finance Manager, Mark Lopez. They treated me g...

    Dealer Response

    Thank you for your review, Dugan. We're glad to have David and Mark on our team and that we could provide you with a positive experience. If you e...


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    Everyone at James Woods Auto in Denton, Texas was wonderful from the salesman David Stafford to the Finance Manager, Mark Lopez. They treated me great and worked with me on what I was wanting to pay. They even put a spray in bed liner and running boards like I had on the truck I traded in. They have won me over in purchasing a vehicle in the future. Thanks again

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review, Dugan. We're glad to have David and Mark on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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