Reviews

Average Ratings

4.9
1092 lifetime reviews.
  • 2010 Toyota Highlander

    Overall best experience so far with purchasing a vehicle. Was able to agree on price and options without the sales pressure. Encourage anyone to m...


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    Overall best experience so far with purchasing a vehicle. Was able to agree on price and options without the sales pressure. Encourage anyone to meet with Ed Miranda for a positive sales outcome.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 3 found this review helpful. Did you?

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  • Bought 2015 Silverado LTZ

    Quick deal - great vehicle, Excellent salesperson - David Stafford everyone at the dealership was pleasant and helpful. (also had good coffee and ...

    Dealer Response

    Thank you for leaving us this great review, William! It's delightful to know that David and the rest of our staff were able to provide you with su...


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    Quick deal - great vehicle, Excellent salesperson - David Stafford everyone at the dealership was pleasant and helpful. (also had good coffee and creamer!)

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this great review, William! It's delightful to know that David and the rest of our staff were able to provide you with such a pleasant purchase experience. Please be sure to let us know if we can do anything else to assist you. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Great service, treatment from sales, f&i, service

    This is our third auto purchase from Gabe. He is always straight forward and professional. We will send him business whenever possible.

    Dealer Response

    Albert, thank you for taking the time to share your feedback! I am very pleased to hear that Gabe's consistent professionalism and great customer...


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    This is our third auto purchase from Gabe. He is always straight forward and professional. We will send him business whenever possible.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Albert, thank you for taking the time to share your feedback! I am very pleased to hear that Gabe's consistent professionalism and great customer service has earned your repeat business and referrals. Please keep us in mind for your future auto needs as our team is always here to assist you. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Great Service -- Great Dealership

    Ease in which I was able to view vehicles, arrange pricing, and finalize the financing. Entire process took less time than I imagined.

    Dealer Response

    Brandon, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and fast, and we believe that's...


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    Ease in which I was able to view vehicles, arrange pricing, and finalize the financing. Entire process took less time than I imagined.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brandon, thank you and congratulations on your purchase! We are so very pleased that we could make your visit easy and fast, and we believe that's how every car buying experience should be. Please feel free to reach out to us with future auto needs as we are always here to help. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Service

    I received great customer service. There were good offers on cars and a great selection. I’ve bought from James Wood in the past and would return ...

    Dealer Response

    Thank you for your marvelous feedback and patronage, Nicole! Providing great customer service is our number one goal and I am glad to hear that yo...


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    I received great customer service. There were good offers on cars and a great selection. I’ve bought from James Wood in the past and would return again for future purchases and service.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your marvelous feedback and patronage, Nicole! Providing great customer service is our number one goal and I am glad to hear that you were pleased with the service you received from our dealership. We look forward to assisting you with your future sales and service needs. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Good dealer to do business with

    Dave Stafford is a good guy ! The rest of your folks are also very friendly ! Facilities have been updated and look nice.

    Dealer Response

    Thank you so much for the glowing review, James! We try hard to please our customers in every way possible and it is gratifying to know that we ha...


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    Dave Stafford is a good guy ! The rest of your folks are also very friendly ! Facilities have been updated and look nice.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for the glowing review, James! We try hard to please our customers in every way possible and it is gratifying to know that we have succeeded. Please be sure to let us know if we can do anything else to assist you. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Great service all the way around!

    Buddy was awesome to work with. He was kind, knowledgeable, listened to my needs, and took care of making sure my car was in excellent condition ...

    Dealer Response

    Thank you for your review and business as a customer, Cheryl! It is our goal to provide every one of our customers with the kind of excellent serv...


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    Buddy was awesome to work with. He was kind, knowledgeable, listened to my needs, and took care of making sure my car was in excellent condition and ready to go. The financing was easy and understandable.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your review and business as a customer, Cheryl! It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad that Buddy was able to show you what we strive to deliver. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Best Experience

    It was painless :) Salesman was beyond helpful. We felt comfortable and the entire process went smooth. My husband and I are very pleased with our...

    Dealer Response

    Thank you for leaving us this wonderful review, Jessica! We couldn't be happier to know that you were pleased with your purchase experience here a...


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    It was painless :) Salesman was beyond helpful. We felt comfortable and the entire process went smooth. My husband and I are very pleased with our purchase.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving us this wonderful review, Jessica! We couldn't be happier to know that you were pleased with your purchase experience here at our dealership. Please let us know if we can do anything else to help you. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Wonderful experience

    Im a 20 year old girl in college and was extremely nervous about making my first " big girl purchase. " I said that to them when I first arrived a...

    Dealer Response

    Thank you for sharing your first buying experience with us! We're glad to hear that Sheldon and Juan went above and beyond to help out with your p...


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    Im a 20 year old girl in college and was extremely nervous about making my first " big girl purchase. " I said that to them when I first arrived and they were very understanding and helped me with everything. Making sure I didn't go over budget, making sure I got exactly what I wants, and helping me get as many bells and whistles as needed/wanted but not pushing for anything more. They made sure that my experience was great and that I understand everything they were saying. They were absolutely wonderful to work with. If you need someone to help you out, talk to Sheldon or Juan and they'll go above and beyond to get you anything you need without issues. :)

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your first buying experience with us! We're glad to hear that Sheldon and Juan went above and beyond to help out with your purchase. If there is anything more that we can do for you please come back and see us anytime. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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  • Great no pressure sales

    Jonathan Brown was a spectacular sales representative. He made us feel comfortable and not pressured during any portion of the sell. We had just c...

    Dealer Response

    Your fantastic review was quite a refreshing read, David! Congratulations on your new purchase! We are happy that Jonathan was able to provide you...


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    Jonathan Brown was a spectacular sales representative. He made us feel comfortable and not pressured during any portion of the sell. We had just come from a different dealer that had tried high pressure sales and we did not like it. Jonathan was great to work with.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Your fantastic review was quite a refreshing read, David! Congratulations on your new purchase! We are happy that Jonathan was able to provide you with a comfortable and pressure-free customer service. We will pass along your kind words to him and we look forward to assisting you again down the road. Best, Amanda Williams | Internet Director - James Wood, Inc. | 940-627-7643 | amanda_williams@jameswood.com | www.jameswood.com


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