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Reviews

4.0
12 lifetime reviews.
  • The BEST and Easiest Car Buying Experience EVER

    I called this dealer directly from cars.com on a Ram 1500 out of Dallas, Texas and I could tell a difference from the beginning!! Conner Polk will...


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    I called this dealer directly from cars.com on a Ram 1500 out of Dallas, Texas and I could tell a difference from the beginning!! Conner Polk will not waste your time, he and his dad Trent will defiantly shoot you straight. You can by pass all the metroplex back and forth games and take 50 min drive to save hours in the car buying process. I will 100% be back!! If you're in the market for a new or used car go see Conner and tell him Jason Houston sent you!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 6.0 and 6.4 oil service update..

    The Service Department took care of front crank shaft oil seal on 6.4 powerstroke free of charge, also made me aware of the belts needing to be re...


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    The Service Department took care of front crank shaft oil seal on 6.4 powerstroke free of charge, also made me aware of the belts needing to be replaced. Service Manager told me sense the belts were going to be coming off during the shaft seal replacement, that i would only have to pay for the cost of the belts and not the labor to replace them. With service and honesty like this, Customers keep coming back year after year. Thanks Glen Polk..Keep up the good work.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?

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  • 6.4 and 6.0 Diesel oil service

    I have had my 08 f250 6.4 serviced for the last 3 yrs. only at Glen Polk Ford Service dept. I recently took it in for a oil change and was told ...


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    I have had my 08 f250 6.4 serviced for the last 3 yrs. only at Glen Polk Ford Service dept. I recently took it in for a oil change and was told that the Crank Shaft seal was leaking and needed to be replaced. After the oil service i drove the truck home and it sat for three days, I checked the oil level on the third day and noticed that the level was way up above the MAX mark on the oil stick.I called Glen Polk and explained they put in too much oil, took it back and they checked the service ticket and told me they had put 16 quarts in the truck. I explained the truck only takes 15 quarts MAX with filter,not 16, they have been putting 16 quarts of oil in for the last 3 yrs. After talking to service advisor they had the 6.0 and 6.4 Powerstrokes set up in computer to take 16 quarts of oil not 15. TOO MUCH OIL CAUSES SEAL FAILURE!! You would think a ford dealer would know how much oil there trucks takes? Or if they don't know,They should have checked the oil level after changing oil?

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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