Reviews

Average Ratings

4.7
140 lifetime reviews. Includes reviews of Jim Browne Chevrolet from DealerRater.com
  • Great Experience with Jim Browne Chevrolet

    You can copy your review and paste it on any of the review websites below: I wasn't expecting this process to go so smoothly. I stopped by for lun...


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    You can copy your review and paste it on any of the review websites below: I wasn't expecting this process to go so smoothly. I stopped by for lunch and came back to the office with a new car ready for pick up at the end of the day. Everyone was so nice, they opened doors and greeted me. And this happens every time I came back to the dealership. Noah picked a selection of cars for me before I came and made the selection process very simple. He only showed me cars that I could afford, which I truly appreciated. He then worked with my financial needs to make the purchase possible. Now, I also had a wonderful experience with John King who showed me the cars and went test driving with me. He was so knowledgeable about the cars that he helped with making my decision on which car I wanted. Once I purchased the car, John took me to my car and showed me the ins and outs of the car. Connected me to all the devices. It was late and he wasn't bothered at all. I received an email from John the very next day making sure I didn't need anything and he made sure he was available for anything I needed. Good customer service is hard to come by, but I truly found it at Jim Browne Chervrolet!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • great customer service
    September 23, 2017

    this car shopping experence was awesome, Brian was patient and helpful the whole way through, the customer service in the whole dealership was gre...


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    this car shopping experence was awesome, Brian was patient and helpful the whole way through, the customer service in the whole dealership was great, i would recommend this dealership to anyone car shopping

    Does recommend this dealer

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  • Pleasant nice people.
    September 16, 2017

    Loved the experience using the internet to arrange all details and qualifing before coming in. Response to emails prompt. I Like life time warra...


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    Loved the experience using the internet to arrange all details and qualifing before coming in. Response to emails prompt. I Like life time warranty too.

    Does recommend this dealer

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  • Check Engine Light Issue

    I took the car in because the Check Engine light came on. the determined it was a fault with the battery and a relay of some sort. They finished t...


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    I took the car in because the Check Engine light came on. the determined it was a fault with the battery and a relay of some sort. They finished the work so quickly that I asked them to do a needed oil change since the car was already there (I was hesitant at first with my experience at another local Chevy dealer). They did the oil change in about 25 minutes (over two hours quicker than my last oil change experience at another local dealer) and I was on my way to get to work before lunch. I am glad I drove the extra 12 miles from the "other local dealer" to have Jim Browne service my car. I really appreciated the fast service and super professional staff!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Great buying experience
    September 5, 2017

    I was very satisfied with the car buying experience from Jim Browne. The sales professional (Scott C.) made the entire process pain-free and I a...


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    I was very satisfied with the car buying experience from Jim Browne. The sales professional (Scott C.) made the entire process pain-free and I am grateful for it. I found Scott to be a very friendly, knowledgably, and responsive sales professional ??? especially considering the extra steps required for him to help me purchase the car while in Louisiana and getting the car safely delivered to me.

    Does recommend this dealer

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  • Jim Browne Chevrolet

    Our car was on their lot for 10 weeks for warranty work… Communication was horrible and when we got our car back it was in horrible condition! Wou...


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    Our car was on their lot for 10 weeks for warranty work… Communication was horrible and when we got our car back it was in horrible condition! Would not recommend service work at Jim Browne.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Helpful, quick, and easy!
    August 26, 2017

    This was the quickest and easiest process I have ever been through when buying a car. Scott Cannella found a beautiful car, in our budget, and we ...


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    This was the quickest and easiest process I have ever been through when buying a car. Scott Cannella found a beautiful car, in our budget, and we were out of there in less than 3 hours. I would recommend everyone to go there looking for a good deal and an easy experience.

    Does recommend this dealer

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  • Excellent!
    August 22, 2017

    I purchased a 2017 Chevy Cruze from Scott Cannella. One of the best sales experiences I've had when purchasing a vehicle. A lot of times when shop...


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    I purchased a 2017 Chevy Cruze from Scott Cannella. One of the best sales experiences I've had when purchasing a vehicle. A lot of times when shoppping for a vehicle the sales man can be pushy or try to place you in something that you don't like or something you can't afford. This did not happen with Scott. Scott took his time and patience, listen for what I wanted as a customer. He then recommended different options. There was no pressure to purchase. Scott made sure that he earned the business and followed up with everything after the purchase, such as window tenting. The entire process working with Scott Cannella was effortless, because he made sure to show me the customer how important my business was to him. Thanks, Scott!

    Does recommend this dealer

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  • I hated the car buying process until now

    Scott was extremely nice and the price negotiation was very cordial, unlike my past experience from other dealers. What surprising was the finance...


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    Scott was extremely nice and the price negotiation was very cordial, unlike my past experience from other dealers. What surprising was the finance department didn't pressure me in buying extended warranty like most other dealers. The whole buying experience only took a couple hours. This is the first time I can say I enjoyed buying a new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Out of town buyer very happy
    August 12, 2017

    We live almost 200 miles from this dealership and I was very hesitant to buy out of town. Brian and Scott handled all of my questions patiently a...


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    We live almost 200 miles from this dealership and I was very hesitant to buy out of town. Brian and Scott handled all of my questions patiently and were extremely helpful. We had a great experience and would do it again.

    Does recommend this dealer

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