New 855-606-3305 Dealer Website
Used 855-236-6278 Email Dealer
Service 888-713-3874

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.6
119 lifetime reviews. Includes reviews of Jim Browne Chevrolet from DealerRater.com
  • Great Experience with Jim Browne Chevrolet

    You can copy your review and paste it on any of the review websites below: I wasn't expecting this process to go so smoothly. I stopped by for lun...


    Show Full Review

    You can copy your review and paste it on any of the review websites below: I wasn't expecting this process to go so smoothly. I stopped by for lunch and came back to the office with a new car ready for pick up at the end of the day. Everyone was so nice, they opened doors and greeted me. And this happens every time I came back to the dealership. Noah picked a selection of cars for me before I came and made the selection process very simple. He only showed me cars that I could afford, which I truly appreciated. He then worked with my financial needs to make the purchase possible. Now, I also had a wonderful experience with John King who showed me the cars and went test driving with me. He was so knowledgeable about the cars that he helped with making my decision on which car I wanted. Once I purchased the car, John took me to my car and showed me the ins and outs of the car. Connected me to all the devices. It was late and he wasn't bothered at all. I received an email from John the very next day making sure I didn't need anything and he made sure he was available for anything I needed. Good customer service is hard to come by, but I truly found it at Jim Browne Chervrolet!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Amaris
    March 25, 2017

    I bought my first car from here and Brian and Craig were super helpful. They walked me through the entire process, step-by-step, and went above an...

    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear that Brian and Craig were able to make your purchase such a pleasant and memorable experience. On behalf of the sales and serv...


    Show Full Review

    I bought my first car from here and Brian and Craig were super helpful. They walked me through the entire process, step-by-step, and went above and beyond. I definitely recommend Jim Browne Chevrolet!

    Does recommend this dealer
    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear that Brian and Craig were able to make your purchase such a pleasant and memorable experience. On behalf of the sales and service staff, thanks for giving Jim Browne Chevrolet of Tampa Bay the opportunity to earn your business!


    Hide Full Review
  • Horrible service

    Scheduled a appointment and still had to wait a hour before someone even brought my car to the back. Also, service advisor did not seem to care ab...

    Dealer Response

    We're sorry to hear that you had a less than satisfactory experience. Thank you for letting us know.


    Show Full Review

    Scheduled a appointment and still had to wait a hour before someone even brought my car to the back. Also, service advisor did not seem to care about my Appointment. He very quickly gave me my key back when asking why my car is still where I parked it a hr after the appointment. Service department was not busy at time overall just a bad experience.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're sorry to hear that you had a less than satisfactory experience. Thank you for letting us know.


    Hide Full Review
  • Excellent Dealership

    I recently purchased a used vehicle from Jim Browne Chevrolet at a great price. Even though it was not a Chevy, Sales Consultant Bryan Jordan had ...

    Dealer Response

    We're happy to hear that Bryan and the rest of the team were able to make your purchase such a pleasant and memorable experience. Thanks for takin...


    Show Full Review

    I recently purchased a used vehicle from Jim Browne Chevrolet at a great price. Even though it was not a Chevy, Sales Consultant Bryan Jordan had done his homework on the vehicle and answered all my questions. He and the Finance Manager were knowledgeable and professional. I highly recommend this dealership.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear that Bryan and the rest of the team were able to make your purchase such a pleasant and memorable experience. Thanks for taking the time to write and let us know!


    Hide Full Review
  • VERY Poor Service
    January 23, 2017

    I took my 2016 Chevy in at 8 in the morning for a standard oil change. Upon arrival I was told it would take about an hour for the service to be c...

    Jim Browne Chevrolet of Tampa Bay

    We take a lot of pride in our customer service and are sorry to hear you had a less than positive experience. Should you have any similar concerns...


    Show Full Review

    I took my 2016 Chevy in at 8 in the morning for a standard oil change. Upon arrival I was told it would take about an hour for the service to be completed. Ten minutes later the advisor came and told me that there were multiple recalls on my car that I was never informed of from Chevy. He then said it would be about three hours. He did not bother to ask about whether or not I wanted to go ahead and have the recalls done at that time, if I needed to wait or be offered the shuttle service. I had to ask if the shuttle was available, he said it was. Yet, he does not tell me that the shuttle does not begin until 9 am, it was 8:15, as I was sitting and waiting he does not come around to let me know that it would be arriving soon or anything like that. I have to ask if the shuttle will be here soon, he tells me it will not be here for another half hour. So I called an uber instead, which cost me 10 dollars. Now it is about 11 am, that is the time he said my car should be done, no phone call, it turns to noon, still no phone call. I finally call at 1 wondering why a 3 hour service has now turned to 5 hours. NO-ONE answers the phone I have to leave a voice mail. No one got back to me within the hour so I called AGAIN and still no answer! About ten minutes after that I receive a phone call stating that my car was ready for pick up. Once I arrived I was not addressed by my advisor about the status of my car, rather he is filling out paper work. Then once he's ready (after about 5 minutes) he tells me what was wrong with my car, and come to find out they had to order new parts for the recall, so no work besides an oil change was done in those 6 hours. Finally, once I get in my car, my sirius radio was not working and the time on my car was changed. I had to call sirius to get it back on my car and change the time myself on the dash, these are very simple things a dealership should do to ensure satisfaction for every customer. Once, I get home and look through my receipts and service papers, I was given some person's papers as well, so not only do I know everything that has been done on their car in the past two years, I also have all of their personal information! I do plan on bringing it back to the dealership because this is someone's personal information this should not be left in any random person's car! Lastly, I was told to write a good review because that is how he receives a good income... Overall very, very disappointed with the service I had received.

    Does not recommend this dealer
    Jim Browne Chevrolet of Tampa Bay

    We take a lot of pride in our customer service and are sorry to hear you had a less than positive experience. Should you have any similar concerns going forward, please alert a member of management and we will be happy to assist.


    Hide Full Review
  • Jeremy Corbin MADE THE DIFFERENCE
    January 19, 2017

    I'm not a person who enjoys car shopping very much, but Jeremy Corbin was one of the friendliest, knowledgeable and most fun people I've ever met ...

    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear that Jeremy was able to make your purchase such a pleasant experience. Thanks for giving Jim Browne Chevrolet of Tampa Bay the...


    Show Full Review

    I'm not a person who enjoys car shopping very much, but Jeremy Corbin was one of the friendliest, knowledgeable and most fun people I've ever met at any dealership, ever. Simply fantastic. I would recommend Jim Browne to everyone just to meet fantastic people like Jeremy. 5 stars

    Does recommend this dealer
    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear that Jeremy was able to make your purchase such a pleasant experience. Thanks for giving Jim Browne Chevrolet of Tampa Bay the chance to earn your business!.


    Hide Full Review
  • Noah is best of best!
    January 12, 2017

    I have bought many a car in my lifetime and never has someone made me so comfortable. Noah was direct and to the point and even made me laugh! Ple...

    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear that Noah was able to make your purchase such a positive and memorable experience. On behalf of the entire team, thanks for gi...


    Show Full Review

    I have bought many a car in my lifetime and never has someone made me so comfortable. Noah was direct and to the point and even made me laugh! Please make sure you tell Noah Cpt. Chris sent you to see him. Thanks again for all the help Noah, appreciate you.

    Does recommend this dealer
    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear that Noah was able to make your purchase such a positive and memorable experience. On behalf of the entire team, thanks for giving Jim Browne Chevrolet of Tampa Bay the opportunity to earn your business!


    Hide Full Review
  • Best dealership in town
    December 31, 2016

    We visited 4 dealerships in a week and a half and they were by far the BEST! They were friendly from the moment we walked in, they were not pushy,...

    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear that you had such a great experience. Thanks for giving Jim Browne Chevrolet of Tampa Bay the opportunity to earn your business!


    Show Full Review

    We visited 4 dealerships in a week and a half and they were by far the BEST! They were friendly from the moment we walked in, they were not pushy,the car we wanted to see was ready and waiting. They did not try to change my mind on the car we came into see. They gave us as much time as needed and we were able to work out a deal and purchase the car we wanted!

    Does recommend this dealer
    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear that you had such a great experience. Thanks for giving Jim Browne Chevrolet of Tampa Bay the opportunity to earn your business!


    Hide Full Review
  • Always great experience
    December 31, 2016

    I have always had great experiences here. Brian in sales is the best. The entire experience of buying a new car was easy and stress free. Service ...

    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear what an outstanding job Brian did for you. On behalf of the sales and service staff, thanks for continuing to give Jim Browne ...


    Show Full Review

    I have always had great experiences here. Brian in sales is the best. The entire experience of buying a new car was easy and stress free. Service department is quick and friendly.

    Does recommend this dealer
    Jim Browne Chevrolet of Tampa Bay

    We're happy to hear what an outstanding job Brian did for you. On behalf of the sales and service staff, thanks for continuing to give Jim Browne Chevrolet of Tampa Bay the opportunity to earn your business!


    Hide Full Review
  • Great experience
    December 31, 2016

    Brian, Noah and Craig were all great to work with. Had another great experience buying a new vehicle. It's a little farther away from my house tha...

    Jim Browne Chevrolet of Tampa Bay

    We appreciate your ongoing loyalty and are happy to hear we continue to deliver the same level of service you've come to expect from Jim Browne Ch...


    Show Full Review

    Brian, Noah and Craig were all great to work with. Had another great experience buying a new vehicle. It's a little farther away from my house than other Chevy dealers but the service is too notch and worth the drive. Customer experience is obviously priority 1. Great job!

    Does recommend this dealer
    Jim Browne Chevrolet of Tampa Bay

    We appreciate your ongoing loyalty and are happy to hear we continue to deliver the same level of service you've come to expect from Jim Browne Chevrolet of Tampa Bay. Thank you!


    Hide Full Review