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Reviews

Average Ratings

4.6
16 lifetime reviews.
  • Best Service Around

    I service my vehicle at Tacoma Subaru for everything. All of the service advisors are always so nice and helpful. The techs are amazing about with...


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    I service my vehicle at Tacoma Subaru for everything. All of the service advisors are always so nice and helpful. The techs are amazing about with their work. Everyone should serive their Subaru at Tacoma Subaru!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Customer follow up

    Great response time on requests. Got call back and even though car wasn't available they tried to find others that met my criteria.


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    Great response time on requests. Got call back and even though car wasn't available they tried to find others that met my criteria.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • prompt and honest!

    Although I didn't buy a car they were prompt and honest.


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    Although I didn't buy a car they were prompt and honest.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Bad experience. Find another Subaru dealership.

    I recently bought a 2012 WRX from this dealership and it was not a good experience. At first it seemed like I was getting a pretty good and fair d...


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    I recently bought a 2012 WRX from this dealership and it was not a good experience. At first it seemed like I was getting a pretty good and fair deal but I probably should have listened to the guy who yelled from his truck as he drove by "Don't buy from here!" The actual buying experience wasn't too bad but it's been down hill ever since. First, I had a mechanic look over the car after I bought it, since I had a clause in my agreement that they would need to fix anything a mechanic found wrong or I could take the car back. The mechanic who looked over the car only found 2 issues. One was that the car was already experiencing rust issues and it's only 4 years old. The second was that there were some error codes in the memory of the cars computer. After driving an hour down to the dealership to have them address my concerns I was basically told "nothing is wrong and there is nothing to worry about." They also said that their "Master Tech" couldn't find any fault codes on the computer at all, not even in the memory. This was concerning because I had taken photos of the codes that came up when I had a mechanic look at the car. So they were trying to tell me nothing was there when I had proof that it was. I showed them the photos and they just shrugged it off and said to enjoy the car. Not very helpful and not very reassuring. Second, not two weeks after I bought the car I noticed that it had brake shudder when braking at higher speeds. This time the salesman I talked with was nice and reassuring that it would be taken care of. I drove all the way back down again and after waiting a while was finally given a loaner car and left my car overnight to be repaired. They found that the rotors were warped and instead of replacing them, they simply turned them, which is just a cheap fix in my opinion but at least they worked. The problem was that when I got back to work from picking up the car I was shocked to find that my front bumper had a bunch of white marks and scratches, like someone had hit something while driving my car. I promptly called them with the issue and of course they denied it was them and said that it had the marks when I showed up. This is my dream car and I have babied it since the day I bought it, I know that I have not hit anything with it and I would have noticed if those scratches and white paint had been there before. In fact, me and a coworker were just out looking at my car before I drove it down to the dealership for the brake issue and I know we would have noticed the paint and scratches. Safe to say I am not impressed with this dealership at all and I will tell everyone I know to stay far away and never buy from here ever.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Incredible Service Every Time

    The Service Department at Bruce Titus Subaru will definitely ensure my 1995 Legacy will run another 100,000 miles! Their service writers and mecha...


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    The Service Department at Bruce Titus Subaru will definitely ensure my 1995 Legacy will run another 100,000 miles! Their service writers and mechanics are professionals I can trust. They never try to sell a service my vehicle does not need, and the quality of the service is first-rate. They do such a terrific job with my aging Subaru that I tell them the Bruce Titus Sales team probably won't see me for few more years!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Service with a smile

    Brought my Legacy in for service and was in and out with Oil changed and car washed in under hour Great service all with a smile


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    Brought my Legacy in for service and was in and out with Oil changed and car washed in under hour Great service all with a smile

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Efficient and Attentive

    Overall was good service. Cynthia walked me through everything, explained what they needed to do, and what she recommended without trying to sell ...


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    Overall was good service. Cynthia walked me through everything, explained what they needed to do, and what she recommended without trying to sell me unnecessary services.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Subaru service

    I always get treated with great service and workmanship upon every visit to this dealership. I would highly recommend this dealership.....


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    I always get treated with great service and workmanship upon every visit to this dealership. I would highly recommend this dealership.....

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Good Job

    I used there speedy lube and was able to get my oil changed and my car looked at in under an hour!! great Job Bruce titus Subaru


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    I used there speedy lube and was able to get my oil changed and my car looked at in under an hour!! great Job Bruce titus Subaru

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Fast & Freindly

    My brakes were making an awful squealing sound. I thought for sure I would need something expensive. Luckily it was only a rock stuck in my calipe...


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    My brakes were making an awful squealing sound. I thought for sure I would need something expensive. Luckily it was only a rock stuck in my caliper. No charge today said the service guy. That made my day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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