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Reviews

Average Ratings

5.0
31 lifetime reviews.
  • Great buying experience at Bob Baler Mazda!

    My wife and I bought two 6 GT's from Reynold Smith. The experience could not have been better! Ren and Bob Baker Mazda was wonderful through the e...


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    My wife and I bought two 6 GT's from Reynold Smith. The experience could not have been better! Ren and Bob Baker Mazda was wonderful through the entire process with both my wife and I. Greatly enjoyed the experience! My 23 year-old son was so impressed with Ren and Bob Baker Mazda that he ordered a 3 GT. Hats off to all at Bob Baker Mazda; Ren, Jamey and Jay. Special thanks to Dave and Damon in service did a wonderful job prepping our vehicles!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Best dealership experience I've ever had

    Ren Smith (Ren is short for Reynold, just in case you ask for Ren and you don't get put in touch with him) is an awesome guy. I was in touch with ...


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    Ren Smith (Ren is short for Reynold, just in case you ask for Ren and you don't get put in touch with him) is an awesome guy. I was in touch with him via email for a bit before coming into the dealership and Ren helped me out so much. Everyone at the dealership was super friendly and awesome, but I gotta give a shoutout to Ren for being so awesome to me. I got a great car at a great price and I'm very happy.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • WENT IN FOR A RECALL, CAME OUT WITH A NEW CAR!

    I have leased two Mazdas from Fred Bandi at Bob Baker Mazda, Carlsbad, CA.. I just got a recall notice to fix the sharp edges on the corner of the...


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    I have leased two Mazdas from Fred Bandi at Bob Baker Mazda, Carlsbad, CA.. I just got a recall notice to fix the sharp edges on the corner of the doors on my 17 month old Touring 6., So I went to the service department to find out what that was all about, and was told to wait for my up-coming 15,000 mile service, and they would be glad to take care of the "problem" at no charge. I then went in to visit with my old friend Fred, who welcomed me warmly. I told him that I had just purchased a new phone and I could not get it to sync with my blue tooth. He immediately offered to do that for me. He tried, but apparently my car did not have the correct mating code for my new smart phone. So Fred said, "You need a recall repair on this car, and your phone doesn't work with it.....How about getting a NEW car and saving some money in the bargain!?" I couldn't believe that, but I told him to work up an offer. In no time, he came back with papers that offered to trade in my 2015 "6" for a much improved 2016 model at a monthly payment lower than what I was now paying. When he showed me the car, it was love at first sight, and we sealed the deal a few minutes later! Fred shepherded me through the whole process, and I drove out with a brand new beautiful 2016 Mazda Touring 6 with a lot more great fun "extras" than my old car! Incidentally, he mated my new phone to the car's blue tooth, helped me transfer all my belongings from the old car, and went over all the new features that were different from the 2015 model. Now that's what I call a "dream salesman," and a very good friend! I couldn't be happier with my new car and how painless the whole procedure was!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Matt Caulfield Sales ROCKSTAR

    I purchased a brand new Mazda Cx 5 I have been in the collision repair industry for all my life and have always wanted a Mazda. I know them from t...


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    I purchased a brand new Mazda Cx 5 I have been in the collision repair industry for all my life and have always wanted a Mazda. I know them from the inside out. They are actually made in Japan, how about that. The are simple in many ways and they are a refined vehicle with just subtle changes so there is no reason to think you may not want a certain model because it's too new and the manufacture needs to debug it. This little SUV or Crossover what ever is for my wife and kids. I bought the car from Matt Caulfield. He was perfect in every way. He is very nice and patient, really relaxed. He never put any pressure on me. I do not recall any of the usual cheap lines such as what can we do to get you to buy the car today. He style is fresh and sincere. He is very much in demand customer just flock to him. I never wandered to another dealership of salesman. Thank You MATT CAULFIELD for making my purchase perfect.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • Incredible Service at an Incredible Price

    This dealership is absolutely beautiful -- it felt like I was walking into a palace courtyard. They completed the experience by making me feel lik...


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    This dealership is absolutely beautiful -- it felt like I was walking into a palace courtyard. They completed the experience by making me feel like a king. Honestly, Bob Baker Mazda gave me what was far and away the best car purchasing experience I've had in my life. Fred Bandi was simply a pleasure to deal with. He was knowledgeable, friendly, and a straight shooter from the start. From the very beginning, he quoted me the lowest price on a brand new 2016 CX-5... and trust me, I'd been looking for over a month. There were no gimmicks, no hidden fees, and no run-around. He was open and friendly and the support staff there were also fantastic. Hands down, the next car I buy will be from Fred and Bob Baker Mazda. I won't be wasting my time anywhere else.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Bob Baker Mazda San Diego

    I have been dealing with Bob Baker Mazda for a long time. I believe I have bought six cars from Mazda. They always help me out with whatever I nee...


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    I have been dealing with Bob Baker Mazda for a long time. I believe I have bought six cars from Mazda. They always help me out with whatever I need at the time. The salesman of the year, however, is Fred Bandi! He is upfront, honest, personal, high caliber and tries his best to get you the best deal. He is extremely helpful and someone who you can believe in to help you make the right purchase when shopping cars. I hate looking for cars! I have had some pushy sales people, which is why I go back to Bob Baker Mazda because they simply don't do that. Even the financial piece was easy. They were thorough but fast. I like that. But most of all, I like Fred Bandi! He is a great salesman and authentic and honest.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Updated Review

    Made a mistake in my original review an accidental gave them 1 star and that just isn't the case. I would give them a 1000 stars if I could.


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    Made a mistake in my original review an accidental gave them 1 star and that just isn't the case. I would give them a 1000 stars if I could.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Reliable Service

    I've been bringing my Mazda in since I bought it a few years ago. Everytime I am there they are very welcoming and try to have me out quickly. I a...


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    I've been bringing my Mazda in since I bought it a few years ago. Everytime I am there they are very welcoming and try to have me out quickly. I appreciate that they value my time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • New to town

    I am new to the area and wasn't sure where to take my car. I have read some reviews and asked around. Bob Baker had a lot of good references so th...


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    I am new to the area and wasn't sure where to take my car. I have read some reviews and asked around. Bob Baker had a lot of good references so that's where I went. Very pleased by the friendly staff and am happy I stopped by.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Quality Work

    Very happy with my repair work at this dealership. I have taken my car to a few of their competitors and they all were priced higher than Bob Bake...


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    Very happy with my repair work at this dealership. I have taken my car to a few of their competitors and they all were priced higher than Bob Baker. My wife even had a great experience when we took her Fiat in for service next door. We will be back in the next time we need service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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