Great Lakes Chrysler Jeep Dodge Ram

Reviews

Average Ratings

5.0
30 lifetime reviews.
  • Best car buying experience

    Salesman James and financing manager did make this fastest and least painful car buying experience ever.


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    Salesman James and financing manager did make this fastest and least painful car buying experience ever.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great Service

    They got me in and out in a very timely manner. When I called because I forgot my appointment, they were more than happy to re-schedule me in late...

    Dealer Response

    Brian, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud t...


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    They got me in and out in a very timely manner. When I called because I forgot my appointment, they were more than happy to re-schedule me in later that day.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Brian, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Follow us on Facebook for access to exclusive content! Regards, Great Lakes Chrysler Dodge Team


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  • Great service !

    We were greeted with a smile and we were promptly taken care of. We always get great care when we have a problem. The techs really know their stuff.

    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us, Joseph. We are delighted to hear you were treated with p...


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    We were greeted with a smile and we were promptly taken care of. We always get great care when we have a problem. The techs really know their stuff.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time out of your day to share your wonderful experience with us, Joseph. We are delighted to hear you were treated with prompt, courteous, and informative service on your vehicle. We hope you will give us the opportunity to help you again whenever it's time for your next car. Regards, Great Lakes Chrysler Dodge Team


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  • Excellent Service

    Chris & the whole team go the extra mile to make my visit an excellent experience, excellent. The mechanics are very well trained to give any cust...

    Dealer Response

    Thank you for taking the time to submit this awesome feedback, James. Hearing that you received "excellent service" from one of our service team i...


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    Chris & the whole team go the extra mile to make my visit an excellent experience, excellent. The mechanics are very well trained to give any customer the best feeling ever. because of this I drive that extra mile for the best service.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for taking the time to submit this awesome feedback, James. Hearing that you received "excellent service" from one of our service team is always encouraging and reassures us of our commitment to our customers. We look forward to hopefully doing business with you again in the future. Regards, Great Lakes Chrysler Dodge Team


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  • Wonderful dealership

    Friendly people fast service and reasonable prices always a pleasure to visit this dealership. I had never owned a Chrysler before and this dealer...

    Dealer Response

    Thanks for your perfect review, Leslie! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent cu...


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    Friendly people fast service and reasonable prices always a pleasure to visit this dealership. I had never owned a Chrysler before and this dealership makes it great to own this car.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thanks for your perfect review, Leslie! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Great Lakes Chrysler Dodge Team


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  • Great Service!

    I got a great deal, my salesman was very friendly, and the process was quick and easy. This place will go the extra mile for your business and wil...

    Dealer Response

    Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We l...


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    I got a great deal, my salesman was very friendly, and the process was quick and easy. This place will go the extra mile for your business and will provide quality service!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your feedback and recommendation. It's fantastic to know that we were able to make your car purchase incredibly easy and quick. We look forward to working with you or anyone you might send our way in the future. The Great Lakes Chrysler Dodge Team


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  • Loyal customer

    Well I just had work done and I didn't need the service and the technician put in the new part and put the old one on my seat. I would've paid la...

    Dealer Response

    Thank you for your review. We're glad to have our staffs was able to provide you with a positive experience. If you ever need anything in the futu...


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    Well I just had work done and I didn't need the service and the technician put in the new part and put the old one on my seat. I would've paid labor if he would've. Called me and tell me that I didn't need the part. I would've used the money on something else instead.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for your review. We're glad to have our staffs was able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! The Great Lakes Chrysler Dodge Team


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  • At second glance

    while having our vehicle in for an oil change, the service writer also advised that our tires needed rotated. Grateful that the department is look...

    Dealer Response

    Thank you for the feedback, Keith! One of our top priorities is exceptional customer care and we are proud that this was offered to you during you...


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    while having our vehicle in for an oil change, the service writer also advised that our tires needed rotated. Grateful that the department is looking at everything; not just what has been scheduled.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Thank you for the feedback, Keith! One of our top priorities is exceptional customer care and we are proud that this was offered to you during your recent visit. The Great Lakes Chrysler Dodge Team


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  • Good "New" car buying experience

    I liked that our salesman, Jason, was not pushy we visited this store knowing what we wanted to purchase and he did not push for anything more or ...

    Dealer Response

    Erica, we appreciate you taking time to leave us a great review! We are pleased to hear Jason did a great job in assisting you in your purchase. I...


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    I liked that our salesman, Jason, was not pushy we visited this store knowing what we wanted to purchase and he did not push for anything more or less. We went into the Chrysler, Jeep, Dodge store to purchase a 2015 Chevy and they put on no pressure to purchase one of their new vehicles as some other dealerships do.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Erica, we appreciate you taking time to leave us a great review! We are pleased to hear Jason did a great job in assisting you in your purchase. If there is anything else we can do for you please don't hesitate to give us a call! The Great Lakes Chrysler Dodge Team


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  • Excellent service

    The Sales Guy was very nice and very helpful, which made the buying process so much easier. The customer service was Excellent. Thanks guys!

    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always ...


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    The Sales Guy was very nice and very helpful, which made the buying process so much easier. The customer service was Excellent. Thanks guys!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" from one of our sales team is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy the new car and we look forward to hopefully doing business with you again in the future. The Great Lakes Chrysler Dodge Team


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