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Reviews

Average Ratings

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5 lifetime reviews.

  • Bill Watkins

    I worked with Nick and Steve they were very helpful. I would recommend Auburn Ford for your car needs. Thanks for locating the car I wanted at a f...


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    I worked with Nick and Steve they were very helpful. I would recommend Auburn Ford for your car needs. Thanks for locating the car I wanted at a fair price.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Friendly staff.

    Was worth the drive to buy the car we wanted that was in stock. The staff went out of their way to accommodate me and my family to make the buying...


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    Was worth the drive to buy the car we wanted that was in stock. The staff went out of their way to accommodate me and my family to make the buying process as easy as possible without delay. It was almost like visiting friends rather than buying a car, just missing the BBQ.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Buying a pre-owned car from Auburn Ford

    I found their staff to be pleasant and professional in the buying process. I was disappointed that the car wasn't full of gas when I drove it off ...


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    I found their staff to be pleasant and professional in the buying process. I was disappointed that the car wasn't full of gas when I drove it off the lot--in fact it was near empty, and they didn't give it a quick wash either although they had plenty of time as I was going through the very long purchasing process. I did not buy a cheap car either and it has a small tank and is a small car, so would not have been much to gas it and give it quick exterior wash.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great Place to Buy a Car

    Have purchased several cars from them over the years. Professional sales people, knew what they were talking about and they were not high pressure...


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    Have purchased several cars from them over the years. Professional sales people, knew what they were talking about and they were not high pressure. We actually had a very pleasant experience and will come back when we need another car. I would Highly recommend this dealership.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
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  • POOR SERVICE DEPARTMENT

    I here the sales department is ok maybe true as far as the service department my experience was not verry pleasent.

    Dealer Response

    Hi-My name is Mark.I'm the service manager at Auburn Ford.I noticed we were given a bad review from you.Could you,if you would like,give me a call...


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    I here the sales department is ok maybe true as far as the service department my experience was not verry pleasent.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Hi-My name is Mark.I'm the service manager at Auburn Ford.I noticed we were given a bad review from you.Could you,if you would like,give me a call and let me know what we did wrong so we can try to make it right.Customer satisfaction is our #1 goal.I can't do that without a name or phone number.Our number is 530-823-6591.My email is markh@auburnflm.com.Thank you for your time.


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