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Reviews

Average Ratings

4.2
14 lifetime reviews.
  • Most knowledgeable team!

    I have been shopping for an Elantra for 4 months. I have visited plenty of dealers but non were as knowledgeable as Simmon at Capitol Hyundai. He ...


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    I have been shopping for an Elantra for 4 months. I have visited plenty of dealers but non were as knowledgeable as Simmon at Capitol Hyundai. He gave me the best test drive, answered all my questions. Never felt pressured or overwhelmed. With their No Brainer Pricing, the deal was easy and everything was transparent from the start. See you for me first free oil change.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great people, great vibe!

    Had a great buying experience at Capitol Hyundai with Elwira. Car shopping can at times be a hassle but not here. They have non comisson specialis...


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    Had a great buying experience at Capitol Hyundai with Elwira. Car shopping can at times be a hassle but not here. They have non comisson specialists. Elwira was understanding of my needs, wants and budget. I love my new Santa Fe!I would highly recommend this dealer and will continue to do business with them. Thanks!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Hello? Are you still there?

    I emailed the dealership to request more details about a car they had listed, mainly for more photos (or any photos), and possibly to schedule a t...

    Dealer Response

    Chad, Thank You so much for your review. Our goal is to provide excellent customer service, and continue to get better. Your review and feedback h...


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    I emailed the dealership to request more details about a car they had listed, mainly for more photos (or any photos), and possibly to schedule a test drive. Somebody promptly responded to my email to let me know that he was going to snap some quick photos with his phone and that I should be on the lookout for his followup email. Several days later I finally got an email explaining that the car had gone straight to auction and was no longer available. Several more days later the car is still listed for sale on the website and there are still no photos.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Chad, Thank You so much for your review. Our goal is to provide excellent customer service, and continue to get better. Your review and feedback has been very valuable! I certainly understand how we made you feel, and I apologize, we fell very short in providing you with the service you should have received! We uncovered a whole in our process of marking cars for wholesale. Fixing this should prevent others from the same experience. Again, thank you for taking the time to write the review. If we can provide you with a better experience in the future please don't hesitate to ask. Joanne Burgherr General Manager


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  • great service

    Awesome staff and respect customers concerns......


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    Awesome staff and respect customers concerns......

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • They Tried Hard

    I have to give them credit for getting back to me several times. The car was as described. The only problem was that we could not settle of the fi...


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    I have to give them credit for getting back to me several times. The car was as described. The only problem was that we could not settle of the final price.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Best dealership ever

    I bought my 2012 Genesis Sedan from Capitol Hyundai and have bringing my car back for every service. They have a world class facility, amazing sup...


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    I bought my 2012 Genesis Sedan from Capitol Hyundai and have bringing my car back for every service. They have a world class facility, amazing support staff, and the quality is outstanding. I moved and still come back to this dealership because of how great it is. I highly recommend buying a new car here as well as returning for regular service.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Sonata Driver

    I'm hyundai loyal and have bought a few cars from Capitol. always friendly service and reasonable service time.


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    I'm hyundai loyal and have bought a few cars from Capitol. always friendly service and reasonable service time.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Here for an oil change

    Just came in for an oil change. The person who checks in cars was very friendly.


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    Just came in for an oil change. The person who checks in cars was very friendly.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Service nightmare

    Brought the car in at 8 per appointment. Waited for 4 and half hours. Went up and talked to Galvin a couple of times. I asked him what's wrong wit...


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    Brought the car in at 8 per appointment. Waited for 4 and half hours. Went up and talked to Galvin a couple of times. I asked him what's wrong with my car. He answered "I am not sure". I asked him how long it was going to take. He answered "I am not sure". I asked him how long it would take for them to find out. Again, he answered " I am not sure". What's the point of having the appointment if they can't even diagnosisthe problem after 4 hours.

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Satisfied Customer

    Great service each time I have visited. Staff is extremely friendly and accommodating. Time for repairs is sometimes a bit long, but this seems to...


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    Great service each time I have visited. Staff is extremely friendly and accommodating. Time for repairs is sometimes a bit long, but this seems to vary. Prices seem mostly consistent with other repair places.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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