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Lester Glenn Chrysler Dodge Jeep RAM

4.6 out of 5 4.6
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 9:00 PM

Lester Glenn Chrysler Dodge Jeep RAM Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 6:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 9:00 PM

Tuesday

7:00 AM - 9:00 PM

Wednesday

7:00 AM - 9:00 PM

Thursday

7:00 AM - 9:00 PM

Friday

7:00 AM - 9:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Serving the Jersey Shore area since 1956, Lester Glenn Auto Group prides itself on providing an unparalleled car-buying

...

experience focused on complete customer satisfaction. Eight showrooms and ten service locations located throughout New Jersey makes Lester Glenn Auto Group a one-stop shop for all of your automotive needs. With free oil changes and complimentary loaner vehicles provided to every customer that purchases a new or pre-owned vehicle at any Lester Glenn location, we invite you to come in and see what the Lester Glenn Experience is all about. Experience the way car buying should be, experience Lester Glenn.

"Experience the way car buying should be, Experience Lester Glenn!"

Reviews

4.6 out of 5 4.6
1599 lifetime reviews. Includes reviews of Lester Glenn Chrysler Dodge Jeep RAM from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    September 9, 2019

    Had the best experience leasing my Grand Cherokee at Lester Glenn. I shopped around and they gave me the best deal. My sales consultant Chris Condello... was friendly and very knowledgeable. Thanks to Ed and Jerry for getting the deal done!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Ed Fiorvante

    Sales Manager

    (4.6) 200 reviews

    Jerry Ojeda

    Finance Manager

    (4.6) 9 reviews

  • 2.0 out of 5
    July 26, 2019

    Well you can read my review from the date mentioned in title about Lester Glenn on rte 37 Toms River NJ . This is the update I mentioned about seeing if... they actually did the right thing after buying a new Fiat 124 Spider. The answer is NO they did not do right by me and in fact after all is said and done they actually robbed me for half of the gap payment and only refunded me half of my payment of GAP. I guess they needed to keep $500 of my payment rather than giving me a full refund after lying to me about the cost of GAP. Looks to me after you buy a car from this dealership and they get your money, they then don't give a dam about doing the right thing by the customer. READ WHAT THEY WRITE UP AS OPPOSED TO WHAT THEY DO FOR YOU. They will tell you one thing and do another. I personally would never buy from this dealer again and I would not recommend them to my worst enemy! Bunch of lying thieves. They are a take your money and run dealership. So salesman was Great ! WoW Sales manager lies Finance manager lies even more General sales manager just goes along with the lies his team tells you. Horrible Dealer YOU HAVE BEEN WARNED !

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Justin Friedland

    Sales Representative

    (4.9) 9 reviews

    Brian Reeves

    Sales Manager

    (4.8) 48 reviews

    Jerry Ojeda

    Finance Manager

    (4.6) 9 reviews

    Darren Applegate

    Finance Manager

    (4.3) 232 reviews

  • December 11, 2014

    Recently bought a new Jeep Grand Cherokee from Lester Glenn. I had a fantastic experience working with the employees there. Eddie was able to work with... me to find the perfect car and work within my budget. At no time did I feel pressured or pushed into making a purchase. I would definitely recommend them! I live about an hour away and I will definitely be making the trip to return there in the future! Very happy with my experience!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 2.0 out of 5
    July 1, 2019

    I purchased my Jeep Compass on 9/15/18 and the sales visit was fine and after that it was all down hill. A commitment was made at purchase to supply me... with a spare tire kit and jack and I am still waiting. I have communicated with Kerry Monica on at least 7 occasions and keep getting the excuse that Jeep is on back-order but I find that very hard to believe after 9 months. The last time I made contact with Kerry he transferred me to Adam the Sales Manager who was busy and he called me back and said he would call me back tomorrow with a solution possibly another spare supplier, it is now almost 12 days and no call back. Who do I need to speak to in the Lester Glen organization to feel like a valued customer because I don't feel appreciated so far. Respectfully, Lorenzo Figueroa

    2.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Friendliness
    Not Applicable
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Lorenzo, thank you for taking the time to leave a review regarding your experience. We are very sorry to hear that you have not received your spare ti...re. Unfortunately, there have been great delays in acquiring spare tires for your particular vehicle that is dependant upon a manufacturer solution from Jeep itself. As far as there being any lack of communication from our end regarding this concern, we truly apologize for that and have passed your feedback along to our management team. We understand that at least one representative from our store has reached out to you in the last 24 hours to further discuss your concern and the possible solutions. If we can be of any further assistance, please continue to speak with our service team, who will do everything they can to assist you further. We truly appreciate your patience and apologize that this has taken as long as it has. Thank you again for providing your feedback about your experience.

  • 4.0 out of 5
    June 21, 2019

    I purchased a new Fiat 124 spider, my sales rep. Justin was great, never pushy, he let me tell him what I wanted and he made it happen. The only downfall... was, I was not happy with the financing mgrs. and let me tell you why. I was purchasing with an 827 credit score and I don't know why but they were searching for the best rates because I got 5 inquiry alerts . After all was said and done they were giving me a 6.99% finance rate. and they told me gap insurance would be $13 a month for the 84 months, when in fact on sales bill the gap insurance, is on the receipt as $495.00 gap package so I guess they needed to make money off of my gap insurance and make 2% on my loan.( (I signed this because I was there for 5 hrs and just wanted to get out of there with a car as it was almost 9pm ) So only 1 day after I bought the car I called my bank and already am going through the headaches of refinancing the loan at below 5% for same 84 month term. The dealer should have just gave me the best rate they could get, not add 2% for the life of loan as more money for them . Refinancing before first payment is absolutely ridiculous, aggravating, and annoying but it will save me almost $4000.00 over the life of the 84 month loan. They should not try and make money off peoples financing. just not good business.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    2.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Justin Friedland

    Sales Representative

    (4.9) 9 reviews

    Brian Reeves

    Sales Manager

    (4.8) 48 reviews

    Darren Applegate

    Finance Manager

    (4.3) 232 reviews

  • 5.0 out of 5
    May 30, 2019

    Kerry Monica Jr was my service writer and his communication and understanding of the repair were great and he came thru with the vehicle at the time promised... it would be done.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    May 24, 2019

    Larry was my sales agent, he was patient and helped us with everything we needed in a timely fashion. I recommended this place for cars.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 3, 2019

    Went in for service and John Piscatelli and Kyle Gibson were an amazing help and did a great job. Discussed everything with me and never led me in the... wrong direction. Would 100% recommend them to anyone!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with John and Kyle and that everything wen...t so smoothly while your vehicle was being serviced. It's great that you felt so comfortable and that your car was ready to go in no time. We appreciate your positive feedback and your recommendation and we look forward to seeing you again soon!


    Worked with:
    Kyle Gibson

    Service Advisor

    NOT RATED

  • 5.0 out of 5
    April 26, 2019

    Joe Carroll makes car buying easy and enjoyable! He knows his stuff and doesn't play games or pressure you in anyway. I can not recommend Joe and Lester... Glenn highly enough! Darren in Finance took the time to explain my options and made the paperwork a breeze!

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks a lot for taking the time to leave us this great review! We're thrilled to hear about your experience with Joe and our team and that everyone w...as so helpful and accommodating while you were here. It's great that you felt so comfortable throughout the whole process and that you were able to get what you wanted. We truly appreciate your recommendation and your feedback and we hope to see you again soon!


    Worked with:
    Joe Carroll

    Sales Representative

    (5.0) 80 reviews

    Darren Applegate

    Finance Manager

    (4.3) 232 reviews

  • 5.0 out of 5
    April 17, 2019

    Anthony is a good person ,He assisted myself and my wife with our new vehicle purchase. We felt no pressure during the negotiations and we truly felt... as if we were working with a family member.We are very happy with our Jeep Cherokee and the way the sale was finalized.We will return to Lester Glenn for our next Vehicle purchase.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave us this great review! We're very happy to hear about your experience with Anthony and that he was so helpful an...d accommodating while you were here. It's wonderful that he worked so closely with you to ensure you were able to get what you wanted and that you left feeling so comfortable with your purchase. We truly appreciate your positive feedback and we look forward to seeing you again in the future! Thank you again!


    Worked with:
    Steve Regan

    Sales Representative

    (4.9) 359 reviews

    Ed Fiorvante

    Sales Manager

    (4.6) 200 reviews

    Anthony Corti

    Sales Representative

    NOT RATED

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