Sulphur Springs Chrysler Jeep Dodge RAM

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Reviews

Average Ratings

4.0
118 lifetime reviews. Includes reviews of Sulphur Springs Chrysler Jeep Dodge RAM from DealerRater.com
  • Excellent

    I was really upset about my other car being broken down...but Duane Stailey went above and beyond to make me very happy. I liked how he put me int...

    Dealer Response

    Betty, Thank you so much for the great review. I am so happy Duane was able to help you in a time of need. We're sure your Brand new Dodge Avenger...


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    I was really upset about my other car being broken down...but Duane Stailey went above and beyond to make me very happy. I liked how he put me into a brand new car with a broken down trade in. Thanks again Duane ..You Rock.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Betty, Thank you so much for the great review. I am so happy Duane was able to help you in a time of need. We're sure your Brand new Dodge Avenger won't let you down like your previous vehicle. I'll also let him know you think he rocks. Chris Embry, Internet Director, Sulphur Springs Dodge.


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  • Best experience - great people
    April 16, 2017

    After talking with several dealerships, Sulphur Springs Dodge treated us like family and went the extra mile for us. I would recommend this dealer...


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    After talking with several dealerships, Sulphur Springs Dodge treated us like family and went the extra mile for us. I would recommend this dealership to anyone looking for a vehicle whether new or used.

    Does recommend this dealer

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  • Great experience!

    Our sales person, Tammy Bain, was very helpful in our shopping for a jeep. Process of buying didn't take all day like most dealerships. Would high...


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    Our sales person, Tammy Bain, was very helpful in our shopping for a jeep. Process of buying didn't take all day like most dealerships. Would highly recommend!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • GREATEST PEOPLE!!!!
    February 17, 2017

    Bob and all the people where nicest people I have met at an dealership I have ever done business with that's about 50yrs of buys car an or trucks....

    Sulphur Springs Chrysler Dodge Jeep RAM

    Thank you for sharing with us the wonderful experience you had working with Sulphur Springs Dodge. I'm sure Bob, Sheri and Eric will be delighted ...


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    Bob and all the people where nicest people I have met at an dealership I have ever done business with that's about 50yrs of buys car an or trucks. I will recommend everyone I see to buy from Sulfur Springs Dodge. Thanks for your service!!!!!!

    Does recommend this dealer
    Sulphur Springs Chrysler Dodge Jeep RAM

    Thank you for sharing with us the wonderful experience you had working with Sulphur Springs Dodge. I'm sure Bob, Sheri and Eric will be delighted to hear about your review. Take care and enjoy your brand new vehicle.


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  • DO NOT BUY FROM SULPHUR SPRINGS DODGE!
    February 3, 2017

    DO NOT BUY FROM SULPHUR SPRINGS DODGE! They do not honor defective cars. Service department is the worst I have seen. I bought three vehicles ther...

    Ryan Evans

    Clarification to negative review: Sales staff was always amazing. Finance was always amazing. Parts people are amazing. Problem is with owner and...


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    DO NOT BUY FROM SULPHUR SPRINGS DODGE! They do not honor defective cars. Service department is the worst I have seen. I bought three vehicles there in the past three years and our recent purchase of a brand new 2016 Jeep Compass on January 16th was great until they would not honor a design defect. Because of my car addiction I have bought 27 vehicles in my life so I'm a dealerships dream. I know cars better than most since I grew up in the Body Shop business. I can fix the problem myself but that is not the point. When you buy a 25,000.00 vehicle brand new with 100 miles on it and full warranty, you don't expect any problems much less working on the car yourself. I will muddy the name of Sulphur Springs Dodge on as many websites as I can. I will post videos of defect on YouTube and Facebook as well as me making the repair since they will not honor the problem. I will be contacting Chrysler corporate office next. (2016 new Jeep Compass driver side door mirror air leak)

    Does not recommend this dealer
    Came in for service or repair
    Ryan Evans

    Clarification to negative review: Sales staff was always amazing. Finance was always amazing. Parts people are amazing. Problem is with owner and the folks in Service who didn't do anything about this or provide any courteous or diplomatic customer service.


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  • Fantastic Dealership
    January 27, 2017

    Cameron is the greatest. He was very patient with me while I was looking for a vehicle! I picked a great one and he was helpful in every step! She...


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    Cameron is the greatest. He was very patient with me while I was looking for a vehicle! I picked a great one and he was helpful in every step! Sheri in finance was also SUPER sweet and fantastic at giving me information!! Super excited and would highly recommend this place and him!! :)

    Does recommend this dealer

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  • Best dealership in Texas!
    January 19, 2017

    My wife and I just purchased our third vehicle there. Cameron is a great and enthusiastic sales person that was never pushy and very knowledgeab...


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    My wife and I just purchased our third vehicle there. Cameron is a great and enthusiastic sales person that was never pushy and very knowledgeable. Sheri in finance was so kind and personable. She explained everything to the smallest detail. Both employees are very professional and I highly recommend giving them a try! I love sulphur springs dodge!

    Does recommend this dealer

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  • Buying
    December 11, 2016

    Took a little long for the buying process. Brian has not contacted us since the sale. Everyone was really nice. Sheri was outstanding and explaine...


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    Took a little long for the buying process. Brian has not contacted us since the sale. Everyone was really nice. Sheri was outstanding and explained everything to us

    Does recommend this dealer

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  • Dealership

    It's a dealership always listen and read when dealing with them, extra charges that they can't explain doesn't make any sense to your pocket, neve...


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    It's a dealership always listen and read when dealing with them, extra charges that they can't explain doesn't make any sense to your pocket, never again.

    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Great experience
    September 26, 2016

    We had a great salesman. He was very professional and honest. I would recommend anyone looking for a great car deal to check out this dealership. ...


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    We had a great salesman. He was very professional and honest. I would recommend anyone looking for a great car deal to check out this dealership. We also had a great finance man. The management was great as well. Very friendly people.

    Does recommend this dealer

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