Always a pleasure to deal with the staff at REM. Each and every one are true professionals. Keep up the good work. If you haven't shopped REM please do... so you won't be disappointed.
I recently went to REM Auto to look at their cars after leaving another dealer that tried to push me in to a car that I didn't want, Telling me I needed... a co-signer to get it done. When I arrived at REM the Manager Mark came out and greeted my brother and I. He was very friendly, and informative. In a short period of time I picked out a car and we went inside and sat at Mark's desk. He explained every step of the process about my credit which isn't that great. However, he managed to get me a loan without a co-signer, He also explained what I needed to do to fix my credit. The experience was GREAT! I am now driving my new car and I love it! Thanks Mark and the rest of the REM staff for making this happen. REM is an awesome place to buy a car. I recommend it to everyone Joe
Ron and Paul they sold us a very beautiful 2006 gmc envoy Denali, a great place to do business and if we had a issues with the car they would honor the... customer guarantee( fact) great atmosphere great attitude but most of all great people especially a secretary that tolerates no bull....! They run a tight ship. They didn't get awarded by the Better Business Bureau for nothing! they take a lot of pride in making the customer first, Believe me I'm not I'm not just saying it, I'm just telling the fact of what we experience. Great job you guys!
I saw a car I was interested in and inquired about and Paul the General Manager got back to me promptly. He called and left a message along with a reply... email to follow up and was oomest about saying he had a buyer for the car and if there's anything else he could help me with . I haven't had time to check his lot for another car but, will in the future..
I was driving down Rte 20 to look at a completely different vehicle at a completely different dealership ... and I drove by REM.. They had some gorgeous... cars out.. It's a small local used car dealership, but boy do they have nice cars. I walked around the lot twice and no one attacked me.. they let me wander and ponder.. I decided I liked a car but would still go check out the other one... so i left and did just that, but ended up coming back to REM.. got the keys.. checked the car all out.. still no salesman all over me.. got a test drive.. no one came with me so i could really put the car through the paces.. Then we worked the deal.. and let me tell you.. Paul.. the manager.. is a GREAT guy.. straight shooter, no BS.. wants to sell cars but it seems like he moreover wants to put you in the right vehicle.. Considered all my concerns and took care of them without blinking an eye. Made me a deal on my trade that I thought was MORE than fair.. and I couldn't be happier with the experience. They're slogan is "the place where customers send their friends" and I thought that was just fluff when i first read it.. but now.. i believe it because I sure as heck will send my friends there.. Dont be put off by the facilities either.. they know what they're doing.. and also.. they have a great relationship with a credit union that gave me an AWESOME rate on the vehicle I bought.. way better than what I could have gotten at my own credit union.. and the interest is divided across all payments, and not stacked all up at the front so all your paying is interest in the beginning. Honestly... it was fun buying this car.. is was fun talking with Paul... and I recommend anyone to go to this place for their next ride..