Hendrick Lexus Northlake

Reviews

4.6 out of 5 4.6
80 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    January 14, 2019

    Purchased a 2019 ES 350 at Hendrick Northlake. David Wagoner was my sales representative and he did an excellent job handling my questions and maintaining... my interest in the car up to and culmination of the sale. As a previous owner of a ES 350, the car sells itself but a personable knowledgeable sales associate seals a deal in my book and will remember next time who I need to contact. Thanks to DW.

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    Shopped for a new car
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  • 5.0 out of 5
    January 12, 2019

    This is my third lease with Hendrick. If they didn’t make me happy I wouldn’t come back. I was having my car serviced and started chatting... with Nate...I ended up going home in a new lease. Everyone happy. ��

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  • February 3, 2017

    Purchased a 2010 Lexus RX350 - James was terrific and patient and even though it was a Friday night and past closing, he was kind and patient and extremely... helpful. He offered to drive the car up to Lewisville, NC for me the following day, which was greatly appreciated. We love, love, love the car. Thanks James Rafidi!

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    Shopped for a used car
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  • 5.0 out of 5
    January 11, 2019

    Great experience and the showroom and waiting room as impressive.

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  • 5.0 out of 5
    January 8, 2019

    Josh Dewberry does and excellent job with customer service

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    Dealer Response

    Thank you so much for taking the time to share about your recent experience with Josh and our team at Hendrick Lexus Northlake. We are honored to rece...ive your 5-Star ratings and look forward to sharing your kind words with our team.

  • 5.0 out of 5
    January 1, 2019

    Great service, fast, and very professional. Service center is clean and staffs are very friendly. I would definitely recommend and come back for future... service.

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    Dealer Response

    Thank you for your 5-Star Review of Hendrick Lexus Northlake, Thang! We are thrilled you enjoyed your recent visit to our service department and look ...forward to your next visit!

  • 5.0 out of 5
    January 1, 2019

    always, and I mean ALWAYS, a first-class experience

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    Shopped for a used car
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  • 5.0 out of 5
    December 31, 2018

    Northlake Lexus' Service Department did another great job. Was a super quick in and out!

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  • 5.0 out of 5
    December 28, 2018

    Whenever Ihave service on my Lexus the Hendricks team is always appreciative, courteous, responsive and thorough. The facilities are clean and comfortable... with plenty of coffee, drinks and snacks; nice large overstuffed chairs, recharging staion for phone and ipods/ipads and reading materials. I took in an episode of HGTV while waiting. Waiting for the verdict on car repairs is never much fun, but this place makes it as fun as it can be and some.

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    Dealer Response

    Bill, thank you so much for taking the time to rate Hendrick Lexus Northlake a 5-Star dealership! We are thrilled you enjoy all of our amenities and o...ur team. We truly thank you for your loyalty and kind words!

  • 5.0 out of 5
    December 24, 2018

    Lucian very easy to work with and kept us up-to-date on repair issues.

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    Dealer Response

    Maryanne, thank you for your 5-Star rating of Lucian and our team at Hendrick Lexus Northlake! We look forward to serving you during your next visit!

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