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Reviews

Average Ratings

4.5
85 lifetime reviews.
  • Great Service and Excellent Customer Treatment.

    Absolutely wonderful experience with work done at Lone Star Ford Service Department. And Excellent customer treatment.

    Dealer Response

    Jesus, glad to hear about your wonderful experience! We appreciate it. Thanks!


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    Absolutely wonderful experience with work done at Lone Star Ford Service Department. And Excellent customer treatment.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Jesus, glad to hear about your wonderful experience! We appreciate it. Thanks!


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  • Body shop repair

    I was in a small accident wednesday afternoon, took my car in for body shop repair-bumper and taillight. I got my car back friday afternoon and y...


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    I was in a small accident wednesday afternoon, took my car in for body shop repair-bumper and taillight. I got my car back friday afternoon and you wouldn't know it was ever damaged. They did a great and fast job.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • First oil change at Lone star

    At 3800 mi, oil change and checking of wheel alignment went very well. Truck was pulled to the right, they did check wheel alignment as a warranty...


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    At 3800 mi, oil change and checking of wheel alignment went very well. Truck was pulled to the right, they did check wheel alignment as a warranty work which I was afraid of some will blame customer for that.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Review lone star Ford

    Oil change, service check. Fast, friendly. Service writer very professional. Coffee delicious in waiting area. No long waiting.

    Dealer Response

    Harold, thanks for awesome review. No wait is great! Thanks!


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    Oil change, service check. Fast, friendly. Service writer very professional. Coffee delicious in waiting area. No long waiting.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Harold, thanks for awesome review. No wait is great! Thanks!


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  • Service

    Had my truck serviced yesterday and it was quick! People working their are friendly and waiting area was nice

    Dealer Response

    Sergio, thank you for the stellar rating and review. Glad you enjoyed your visit.


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    Had my truck serviced yesterday and it was quick! People working their are friendly and waiting area was nice

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Sergio, thank you for the stellar rating and review. Glad you enjoyed your visit.


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  • King Ranch F-150 Services

    Time for oil change and tire rotation. went well, got truck back same day, no problems I detected.

    Dealer Response

    Howard, thanks for sharing your experience. We hope to make your next visit a 5-star one! Thanks.


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    Time for oil change and tire rotation. went well, got truck back same day, no problems I detected.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Howard, thanks for sharing your experience. We hope to make your next visit a 5-star one! Thanks.


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  • Best automotive service center

    Mr Cochise as usual did an outstanding job of explaining what was going to be done and how long it would take. Service was exceptional and was in ...


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    Mr Cochise as usual did an outstanding job of explaining what was going to be done and how long it would take. Service was exceptional and was in and out faster than I thought it would take. This Ford dealer is the best.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great!!!

    Sebastian did an amazing job and he was very friendly

    Dealer Response

    Dan, glad to hear about your amazing experience. A friendly experience is important! Thank you.


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    Sebastian did an amazing job and he was very friendly

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dan, glad to hear about your amazing experience. A friendly experience is important! Thank you.


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  • 2016 Ford F250 Warranty

    They would not replace a part that was under factory warranty!


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    They would not replace a part that was under factory warranty!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Truck Purchase and Maintenance Service

    Purchased a F-150 here. The process was very pleasurable. No pressure. They helped me find what I wanted. Took my truck in for a recall and mainte...

    Dealer Response

    Fred, thanks for the awesome review and rating. We're happy to hear the team was a pleasure to work with! Thank you.


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    Purchased a F-150 here. The process was very pleasurable. No pressure. They helped me find what I wanted. Took my truck in for a recall and maintenance. Chad and the rest of the staff were a pleasure to interact with. They shuttled me to and from home and even provided a courtesy car wash. Thanks! I will return for the next scheduled maintenance.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Fred, thanks for the awesome review and rating. We're happy to hear the team was a pleasure to work with! Thank you.


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