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Reviews

Average Ratings

4.6
Average based on 45 reviews
  • Great Experience!

    Sutoyo made my car buying experience so very easy. We communicated a lot via text and email up front due to my hectic work schedule. Sutoyo always...


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    Sutoyo made my car buying experience so very easy. We communicated a lot via text and email up front due to my hectic work schedule. Sutoyo always made himself available to me. I was able to do almost everything in advance, so when I got there to purchase my new CX5 it was pretty much sign and drive! I would highly suggest Jeff Haas Mazda and specifically Sutoyo for a stress free experience. Thank you for the wonderful customer service .... I also LOVE my new car!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great dealership to work with, nice salesman!

    My test drive experience went very well and the salesman was extremely informative and didn't feel pushy. I decided on another vehicle that was a ...


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    My test drive experience went very well and the salesman was extremely informative and didn't feel pushy. I decided on another vehicle that was a better sale but would have no issue coming back for another purchase or advising family/friends to come to this dealership!

    Shopped for a new car
    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
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  • Nothing

    Never received a call from the dealer. Bought a car elsewhere

    Dealer Response

    Fred, we are sorry about your poor experience with our lead response. Its our mission to respond to every lead within 30 minutes. Looks like we dr...


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    Never received a call from the dealer. Bought a car elsewhere

    Shopped for a used car
    Does not recommend this dealer
    Did not make a purchase
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    Dealer Response

    Fred, we are sorry about your poor experience with our lead response. Its our mission to respond to every lead within 30 minutes. Looks like we drop the ball. NO excuses we can make, I would love to have your email address you sent the lead from. With that I can found out what went wrong and make sure it does not happen again. Thanks and if I can ever help you in any way give me a call at 713-932-6004 and ask for Todd Crabtree


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  • A perfect experience

    I had a great experience buying my third car at Jeff Haas Mazda, this third experience being the best of all. I enjoyed seeing Sutoyo a second tim...


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    I had a great experience buying my third car at Jeff Haas Mazda, this third experience being the best of all. I enjoyed seeing Sutoyo a second time and promised to bring him a bottle of wine next time I come! I communicated with him by email the day prior to purchasing the car and when I got to the dealer at noon on the following day Sutoyo was waiting for me (and even recognized me from the previous time) and my car was clean and ready to go. I was out of the place one and a half hour later. There was no pressure to purchase useless options and everyone was very professional, courteous and enthusiastic. I almost wished I could buy a new car every day! Continue the good work!

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
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  • Great Service and Support - Helpful Team

    Even now after 5 years I still get great service from the team. My car is paid for now and, as you would imagine, only now has started to give me ...


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    Even now after 5 years I still get great service from the team. My car is paid for now and, as you would imagine, only now has started to give me trouble. I've had to visit the service team three times in the last six months for different reasons. Each time they were helpful and kept me informed about the state of repairs (via text - my favorite thing) on a regular basis. I always felt like I knew what was going on and they were accommodating from a 'loaner' car perspective as well. Down here in Houston the heat is unbearable. When my air conditioner went out, they were full from appointments but took my car in anyway - they worked it in somehow. I really appreciate that!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
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  • Jeff Haas Mazda great to work with!

    The folks at Jeff Haas Mazda were wonderful to work with! We were not planning on buying a new car. But my daughter was in a no fault accident, an...


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    The folks at Jeff Haas Mazda were wonderful to work with! We were not planning on buying a new car. But my daughter was in a no fault accident, and the insurance company totalled her car. So, in a pinch, we had to get a new car, with the insurance money. They put us in a car much better then I thought we would be able to (a great Mazda 2 2013), and brought the price down as low as they could to get it within our budget. Then they even let us drive it off the lot that night! I left them a check, knowing it would be covered as soon as we got the insurance money. They waited - and we were happy to get them fully paid. I would definitely recommend not only the dealership, but Cong and the team, as well. They aren't the typical "get all you can" salespeople, but more "get for YOU all that they can". A much, much better point of view to buy from.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • A Great Dealership

    I was shopping for a new vehicle and found that the personnel at Jeff Haas are the most courteous, polite, hospitable and helpful I've ever had th...


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    I was shopping for a new vehicle and found that the personnel at Jeff Haas are the most courteous, polite, hospitable and helpful I've ever had the pleasure of purchasing an auto from. They are like a well oiled machine that tends to every need. I didn't get the new vehicle but did purchase a pre-owned one that was like new. I just love it! I would highly recommend Jeff Haas Mazda to anyone looking for a vehicle, whether it be new or pre-owned.

    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
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  • BUYING EXPERIANCE AT JEFF HAAS MAZDA

    I recently bought a 2012 MAZDA 6 at JEFF HAAS MAZDA. My salesman, Coung Nguyen, was very helpful and made the buying experience a real pleasure.


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    I recently bought a 2012 MAZDA 6 at JEFF HAAS MAZDA. My salesman, Coung Nguyen, was very helpful and made the buying experience a real pleasure.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • Bought a new car and love it

    Bought a new car here and had a really good experience. Cong greeted me and showed me very good service. Courtney made my experience easier by get...


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    Bought a new car here and had a really good experience. Cong greeted me and showed me very good service. Courtney made my experience easier by getting me financed with a good warranty.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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  • One Very Happy Customer

    Nick Acevedo is an extremely pleasant person to work with. I was looking for a used car, but needed to be absolutely sure it was reliable (and wit...


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    Nick Acevedo is an extremely pleasant person to work with. I was looking for a used car, but needed to be absolutely sure it was reliable (and within my budget). I found exactly what I was looking for, and it didn't take me all day to complete the process. No song and dance, just a straightforward process. Everyone was helpful and pleasant, and I never had that creepy feeling of being taken advantage of that I had experienced elsewhere.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
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