Mercedes-Benz of Arlington

New 888-869-2171 888-869-2171
Service 888-238-9773 888-238-9773

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Reviews

Average Ratings

4.8
1221 lifetime reviews. Includes reviews of Mercedes-Benz of Arlington from DealerRater.com
  • Always Delivers Customer Satisfaction!

    I've been coming to MB of Arlington for over 15 years and I've always received excellent customer service. The staff members are always friendly ...

    Dealer Response

    Hi Ms. McGee-Thanks for your review and kind words toward Donald McNeely as well as our staff at Mercedes-Benz of Arlington. We are glad to hear t...


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    I've been coming to MB of Arlington for over 15 years and I've always received excellent customer service. The staff members are always friendly and personable. Donald McNealy is my service advisor and he always keeps it straight with me when comes to the needed repairs for my car. Donald has a great personality and truly cares about his customers cars. He always delivers exceptional communication on my vehicle status and provides great recommendations. I love this dealership for there quality of service and they aim to satisfy their customers. MB of Arlington is truly the best in the D.C. METRO AREA!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Ms. McGee-Thanks for your review and kind words toward Donald McNeely as well as our staff at Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.


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  • Mary James

    Billy Ray Robinson was my salesman, really great guy easy to talk to. Billy explained everything clearly , very pleasant I would highly recommen...


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    Billy Ray Robinson was my salesman, really great guy easy to talk to. Billy explained everything clearly , very pleasant I would highly recommend my friends to him.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • great quality, great servoce

    Always great customer service! Work is done at the time promised and with superb quality. If there is an issue, they communicate respectfully lett...

    Dealer Response

    Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserv...


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    Always great customer service! Work is done at the time promised and with superb quality. If there is an issue, they communicate respectfully letting the customer what they need to know to make an informed decision.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review and kind words toward our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.


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  • Good experience with Mercedes-Benz of Arlington

    I had a good experience with Mercedes-Benz. Mr. Geoff Smith was very helpful.

    Dealer Response

    Hi Chateau-Thanks for your review and kind words toward Geoff Smith in our Service Department. We are glad to hear that you received the exception...


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    I had a good experience with Mercedes-Benz. Mr. Geoff Smith was very helpful.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Chateau-Thanks for your review and kind words toward Geoff Smith in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.


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  • MB E320 (1943)

    I requested over the telephone an Appointment to prepare my vehicle for Spring. I made a list mentioning some parts to be checked and verified th...

    Dealer Response

    Hi Manuel-Thanks for your review and kind words toward Kit Cross as well as Ricardo Badani in our Service Department. We are glad to hear that you...


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    I requested over the telephone an Appointment to prepare my vehicle for Spring. I made a list mentioning some parts to be checked and verified through the test: Four Wheel Alignment Special; 10,000 Mile Interval Service; multi-Point Vehicle Inspection; Spring Heating & Air Conditioning Special; Tire Rotation & Balance Special; Brake System Inspection, Dealership Specials; Change the clock one hour forward (for Spring); Turn off check engine sign on dashboard; Beautification and other necessary services. Later, I received a call from Mr. W. Cross, who told me that some points were unnecessary to check; and I agreed. The next day I had a call again from Mr. Cross (Assistant Service Manager), that my car was ready to pickup. Again, I wish to express my sincere appreciation for the very high quality service that is given to my car by Messrs. William (Kit) Cross and Ricardo Badani, as well to Mercedes Benz for its superior service, which I consider more than excellent. Manuel Angel Zarate

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Manuel-Thanks for your review and kind words toward Kit Cross as well as Ricardo Badani in our Service Department. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.


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  • Great Service, as always!

    Dave Smith and his team are top notch. Would recommend buying and the wonderful service Dept to anyone I know.

    Dealer Response

    Hi Mr. Cornejo- Thanks for your review and kind words toward Dave Smith and his service team. We are glad to hear that you continue to receive the...


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    Dave Smith and his team are top notch. Would recommend buying and the wonderful service Dept to anyone I know.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mr. Cornejo- Thanks for your review and kind words toward Dave Smith and his service team. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.


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  • New front brakes

    I had to bring my car in to be serviced and had the brakes fixed. I was pleased with the work.

    Dealer Response

    Hi Kirk- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We ...


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    I had to bring my car in to be serviced and had the brakes fixed. I was pleased with the work.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Kirk- Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.


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  • Preety Happy with Buying Process (for E43AMG)

    I recently bought my 2nd Benz from this dealership and the whole process was quite simple and satisfactory. My special Thanks to J J Car's salesma...

    Dealer Response

    Thanks for your review and kind words toward JJ and Mike. We are glad to hear that you continue to receive the exceptional service that you deserv...


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    I recently bought my 2nd Benz from this dealership and the whole process was quite simple and satisfactory. My special Thanks to J J Car's salesman and Mr Mike the accounts manager who worked with me to give me the best deal .

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review and kind words toward JJ and Mike. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.


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  • Superb Service

    I'm always pleased with MB of Arlington and have been for over 15 years. GREAT service!

    Dealer Response

    Hi Brian - Thanks for your review and kind words toward Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exception...


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    I'm always pleased with MB of Arlington and have been for over 15 years. GREAT service!

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Brian - Thanks for your review and kind words toward Mercedes-Benz of Arlington. We are glad to hear that you continue to receive the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.


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  • Oil change

    The staff made me feel welcomed. Everyone was polite and courteous.

    Dealer Response

    Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciat...


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    The staff made me feel welcomed. Everyone was polite and courteous.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thanks for your review. We are glad to hear that you received the exceptional service that you deserve at Mercedes-Benz of Arlington. We appreciate your business and if you have any questions, please feel free to contact us. Brian Ackman Business Development Center, Manager (703) 284.2553.


    Hide Full Review