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Reviews

Average Ratings

4.9
1013 lifetime reviews. Includes reviews of Norman Frede Chevrolet from DealerRater.com
  • Great Service

    We really enjoyed the whole experience. Our saleman Zach was AWESOME! We were in and out in under 2 hours.

    Dealer Response

    Joseph, Zach is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Regards, No...


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    We really enjoyed the whole experience. Our saleman Zach was AWESOME! We were in and out in under 2 hours.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joseph, Zach is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Regards, Norman Frede Chevrolet Team


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  • A+ for Service Team
    April 19, 2017

    Thank you Service Team for the quick response to repair my truck on a short notice and for the loaner vehicle provided. I was kept up to date duri...

    Norman Frede Chevrolet

    Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough ser...


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    Thank you Service Team for the quick response to repair my truck on a short notice and for the loaner vehicle provided. I was kept up to date during the process and knew when to pick my vehicle up.

    Does recommend this dealer
    Came in for service or repair
    Norman Frede Chevrolet

    Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Regards, Norman Frede Chevrolet Team


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  • Happy Customer

    It really was a great experience, exceptional customer service. They were right on point with step of the process. Would definitely recommend this...

    Dealer Response

    Marguerite, it is wonderful to hear that our staff at Norman Frede Chevrolet was able to provide you with a great experience! We really appreciate...


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    It really was a great experience, exceptional customer service. They were right on point with step of the process. Would definitely recommend this dealership to someone else.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Marguerite, it is wonderful to hear that our staff at Norman Frede Chevrolet was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Regards, Norman Frede Chevrolet Team


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  • Great Service

    The respect I receive as a customer and the quality of work performed on my car. Quality service means everything and it's that service level that...

    Dealer Response

    Brian, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate...


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    The respect I receive as a customer and the quality of work performed on my car. Quality service means everything and it's that service level that keeps bring me back.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Brian, we are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you on your next visit. Regards, Norman Frede Chevrolet Team


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  • Great service

    The service and care that I receive at Norman Frede Chevrolet gives me peace of mind when I hit the road.

    Dealer Response

    Bill, it's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate t...


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    The service and care that I receive at Norman Frede Chevrolet gives me peace of mind when I hit the road.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Bill, it's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you on your next visit. Regards, Norman Frede Chevrolet Team


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  • Great service, clean facilities, friendly staff

    The friendly service personnel and the in house personnel that catered to my needs when I was in the waiting room

    Dealer Response

    Your great feedback truly made our day, Donna. We work incredibly hard to exemplify our commitment to customer care and we are glad that our team ...


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    The friendly service personnel and the in house personnel that catered to my needs when I was in the waiting room

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Your great feedback truly made our day, Donna. We work incredibly hard to exemplify our commitment to customer care and we are glad that our team was able to show you what we strive to deliver. We look forward to making sure that you enjoy your car for many years to come. Best regards, Norman Frede Chevrolet Team


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  • Service

    Quality and friendly is what I find in all departments in the many years of using this dealership. Harrigan out.

    Dealer Response

    Frank, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those ...


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    Quality and friendly is what I find in all departments in the many years of using this dealership. Harrigan out.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Frank, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Please come visit us if you need anything else, be it service or sales. Best regards, Norman Frede Chevrolet Team


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  • Great service, wonderful service employees

    Great service, fast service, and wonderful employees. Never had a problem here yet. Hence why my family and I have bought 5+ vehicles from there.

    Dealer Response

    Steven, thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeti...


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    Great service, fast service, and wonderful employees. Never had a problem here yet. Hence why my family and I have bought 5+ vehicles from there.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Steven, thank you for taking the time to share your thoughts with us. Reviews like yours provide encouraging feedback and let us know we are meeting our team goals. If there is anything more that we can do please come back and see us again. Take care! Best regards, Norman Frede Chevrolet Team


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  • Excellent service and information!!
    April 11, 2017

    This is the third vehicle puchased from Norman Frede. I return because of the excellent service I receive from both the sales and service staff. L...

    Norman Frede Chevrolet

    Thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back ...


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    This is the third vehicle puchased from Norman Frede. I return because of the excellent service I receive from both the sales and service staff. Like my previous experience, jimmy Williams provided excellent service and great information. He and the manager Nick Norris went above and beyond to ensure we had a good experience and will be remembered as a reason for why we choose Norman Frede for our next vehicle purchase!!!

    Does recommend this dealer
    Norman Frede Chevrolet

    Thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it¿¿¿s a pleasure to hear we¿¿¿ve succeeded. We will share your comments with Jimmy and Nick, and if there is anything more that we can do please come back and see us again. Take care! Best regards, Norman Frede Chevrolet Team


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  • Couldn't Be Happier...Highly Recommended!
    April 9, 2017

    A not-so-ideal ideal Saturday morning turned out just fine, thanks to Norman Frede's service center and Allan Reinartz in particular. My car start...

    Norman Frede Chevrolet

    Thank you for the kind words, Kacey. We're completely committed to providing top quality service and we're thrilled to hear that your experience r...


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    A not-so-ideal ideal Saturday morning turned out just fine, thanks to Norman Frede's service center and Allan Reinartz in particular. My car started to overheat while running errands;I was able to get in touch with the service center immediately and drop my car off before closing. Allan was incredibly helpful and got me taken care of as soon as possible the following week. Five stars for friendliness, communication, efficiency, and overall awesomeness!

    Does recommend this dealer
    Came in for service or repair
    Norman Frede Chevrolet

    Thank you for the kind words, Kacey. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you down the road. Regards, Norman Frede Chevrolet Team


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